Merry People Reviews 

301
•
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy, these boots are comfortable totally gorgeous, come in a wide range of colours and sizes. (I have Black and Dark Cherry women’s size 9), would love more of them. The absolute coolest looking gumb... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bit of a strange one. Absolutely loved the boots. Fantastic quality and style. Sadly, and no fault of the product, I couldn't make them work. Very responsive customer services. Suggested s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

A mediocre boot for a premium cost! I wouldn’t be purchasing these boots again, although they have a 1 year warranty and are quickly replaced I’m currently on my 5th pair in the last 6 months! Fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My Bobbi boots developed a small split between the sole and upper and Merry People customer service were awesome. They arranged to issue a replacement pair of boots within 24 hours, took details of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel

Geschreven door het bedrijf

Founded in 2014, Merry People is a gumboot and rainwear brand. At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot. We believe the gumboot is the most practical everyday footwear item you can have! With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(301)

89 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

What a great company

What a great company. The clogs I purchased are exactly as described and very comfortable. Ordering was easy and delivery was prompt. So pleased I found their advert in Gardeners World magazine.

12 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent customer service

Ordered the Bobby Boots after using the online food measure guidance. Usually I'm a size 41, but the recommendation for my feet after scanning was size 40. I was slightly unsure, as I have a narrow foot, with high instep.I sought further advice by emailing, and the response was fast, and gave some tips and reassurance regarding the returns process should I wish to try indoors over a period of time. I was pleased to go ahead. Unfortunately I did need to return them as decided they were too snug to be comfortable. I probably should have just ordered my usual size first, but the scanner system was extremely accurate in measurements, so thought I'd trust the system. Is recommend ordering your usual size, if in doubt though. Returns are free, but I did need to print off the form then take to a UPS outlet. For some that may be a faf. But I managed this ok. The swap process took around a week and the for the refund to come through. The 41 boots are a much better fit. They are nice boots. Handy pull on tabs at the front and back. I love the socks too they're uper comfy. Is like it if they were slightly longer as only just peek out above the boot at the ankle. The rubber at the top of the boot isn't great to be straight onto the skin. But liked the socks enough to order more when ordered the second pair of boots. Some reviews I've seen say the boots are slippy in wet weather. I'm only a week in, and so far they seem grippy enough to me and it's raining and wet leaves everywhere at the minute. I would not replace a longer walk from a comfort point if view with my walking boots for these. But I like them for short dog walks or just general pottering out to the shops in wet weather
They are a much smarter looking boot than a walking boot, so I like them for that.
Overall think they're pricey. But I hope they last a number of years and I'll be happy if that's the case.

20 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much for sharing your detailed experience! We’re glad you were able to find your perfect fit and that you’re enjoying both the boots and the socks. We really appreciate your feedback on the fit, pull tabs, and grip; it’s super helpful for us and for other customers. We hope they continue to keep your feet comfortable and dry on all your walks and errands! :)

Beoordeeld met 5 van de 5 sterren

Will definitely be getting another pair in a different colour soon and recommending them to my friends. …

This is my second pair of boots from Merry People and they are just fantastic. They are totally waterproof and so comfortable on my odd shaped toes, I can also wear them without socks. The service was great also.

15 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you so much for the lovely review! We’re thrilled your second pair is just as comfy and waterproof! We really appreciate you recommending us to your friends, as a small business, it means so much :)

Beoordeeld met 1 van de 5 sterren

Tully boots really uncomfortable

Bought the Tully boots but they made my feet very sore and rubbed the sides. They were also unstable on grass due to the heel being higher than usual wellies. I only lasted 30 minutes in these before heading home as they were uncomfortable. I posted this review on MerryPeople website but they won't publish it and are not responding to my emails.

5 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks for sharing your experience, we’re really sorry the Tullys weren’t the right fit for you.

A couple of things from our side:
1. We offer 30-day free returns for exactly this reason; we know not every style will suit every foot, and we want customers to feel completely comfortable trying them.
2. We get back to all customer emails within a maximum of 24 business hours, so we’d really love to help you directly. Please email us at support@merrypeople.com so we can look into this for you.

We’ve tried to find your details based on this review but haven’t been able to locate anything, so reaching out by email will help us investigate properly.

We publish both positive and negative feedback, we have nothing to hide, and all feedback helps us improve.

Hope to hear from you soon so we can sort this out for you. Take care and talk soon :)

Beoordeeld met 5 van de 5 sterren

Love my new wellies

Love my new wellies. They are perfect for this wet autumn weather. And they look really cute!

11 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much for the support! Enjoy :)

Beoordeeld met 1 van de 5 sterren

Nice looking boots but terrible quality…

Nice looking boots but terrible quality for the price. Had them for just over a year and they've ended up leaking. Messaged them assuming it was a manufacturing flaw and they don't want to hear about it, instead telling me that this is because I didn't pay extra for their silicon spray???
Stay away - substandard product and bad service

EDIT: despite their reply, customer support did nothing. They just suggested that we patch the hole ourselves. Really bad form.

10 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

So sorry to read this. This isn’t the experience we want anyone to have with our boots or our team. 💛

A couple of things from our side: we do have a 12-month warranty, but we’re also very flexible if an issue pops up shortly after that period, especially if it looks like a quality concern. We’ve tried to look up your order and the interaction you’re referring to but haven’t been able to locate it.

If you’re open to it, please email us at support@merrypeople.com so we can review what’s happened and work to rectify this miscommunication for you.

Beoordeeld met 5 van de 5 sterren

Product lives up to expectations.

Product lives up to expectations.
Sandals so comfy that I forget to take them off after walking the dogs on the beach.
Very versatile and smart.

10 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

So glad you’re loving them! Perfect shoes if you’re forgetting you’re even wearing them 😄 Thanks for the review!

Beoordeeld met 5 van de 5 sterren

This is my third pair of Merry boots…

This is my third pair of Merry boots and they are fantastic. My first pair are nearly two years old now, worn every day for long muddy dog walks and are still in great condition - I recommend the cleaning kit as I have looked after them after every walk to ensure they stay protected and I think this has definitely kept them looking great. I have the grey, denim and just bought Mocha colours and intend to add forest green too. They are so comfy and so smart that they’re my boot of choice to go anywhere! The more the merrier! Great delivery and service.

6 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks for the lovely review and your ongoing support! The more the merrier indeed!

Beoordeeld met 4 van de 5 sterren

Like the non-slip sole but the sizing…

Like the non-slip sole but the sizing seems a bit small and they are rubbing on the top of my foot. Hopefully they will soften up with age. Yet to see if they last longer than my crocs.

22 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much for the review! Great to hear you’re liking the non-slip sole, but we're sorry the sizing feels a bit small and they’re rubbing. They do soften with wear, but if the discomfort continues, please reach out to support@merrypeople.com. We’re always happy to chat fit, sizing and options to keep things comfy.

Beoordeeld met 4 van de 5 sterren

Overall blooming brilliant

Overall, love your shoes and socks. I wonder if I’d tried on a 38 in sandal it may have been a better fit. 39 is a little long and I keep catching front. Also elastic doesn’t hold the plastic thing in place, so a little fiddle. But LOVE the sandal.I love the clogs, but I’ve stretched them with socks…..they are now very loose feeling without socks. Still very happy with. I brought medium socks to wear with boots. Height good, but a little long. The combo of boots and socks is absolutely amazing! Comfort, softness….work, exercise, LOVE them. I do use cleaning products. Clogs scuff easily.

So I have given all comments I can. Overall brilliant shoes, so comfy, sturdy. Your products do exactly what you intended, return policy and customer support great too. Online selling can be tricky. Well done.

30 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you so much for such thoughtful feedback, it’s incredibly helpful! 💛
So glad to hear you’re loving the comfort and sturdiness across the range, and that the boots + socks combo is hitting the mark.

Fit-wise, you may be right that a 38 sandal could work better, and we’re always happy to chat sizing if you’d like to try a different option. Clogs can soften and stretch with wear (especially with socks), so that may explain the looseness you’re feeling now.

Thanks again for sharing such detailed insights. Online fit can definitely be tricky, and feedback like this helps us keep improving. If you ever want personalised sizing help, just reach out to support@merrypeople.com anytime!

Beoordeeld met 5 van de 5 sterren

Brilliant products

Brilliant product, fab colours, comfortable and super customer service..... I'm splashing in puddles (with my Merry boots) and going to the beach in my gorgeous pink sandals...... and husband loves his too 😍 even if they are not pink 🤣🤣

8 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Love this! 🌈 So glad you’re enjoying your boots and sandals, and happy to hear your husband loves his too (pink or not! 🤣). Thanks for the wonderful review!

Beoordeeld met 5 van de 5 sterren

Priced right

Priced right, comfortable, waterproof sandals, and now a beautiful bright colour!

29 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much! So glad you’re loving the Lochie Sandals, enjoy :)

Beoordeeld met 5 van de 5 sterren

The perfect Summer sandal

It is so good to support a purely Australian business like Merry People. These sandals are perfect for Summer downpours and stylish as well. They are very comfortable to wear and the multiple straps make them a perfect fit.

10 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much for the support. We appreciate it so much! Really happy to hear the sandals are working well for you, enjoy :)

Beoordeeld met 5 van de 5 sterren

Fantastic, quality, service, communication, everything!

Fantastic, responsive communication. Great packaging, quick delivery. I needed to exchange the boots because I'd ordered the wrong colour, this was incredibly easy to do and no postage charges!!
I am now a committed customer - brilliant

24 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

So lovely to hear, thank you! 💛 We’re so glad the exchange was quick and easy, and we love to have new additions to the Merry Community!

Beoordeeld met 5 van de 5 sterren

Love them

Love them. They are very comfortable. At first they are hard to put on but I know because of my Bobbie’s they will get easier. I have them as I now use my Bobbies as summer slip on boots. These which are more supportive will be my winter ones.

24 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Sounds like a plan, Sarah! Thanks so much for the amazing review :)

Beoordeeld met 5 van de 5 sterren

The best rainboot I ever got

The best rainboot I ever got. I already brought 3 different pairs ! Absolutely in love with them .. planning to buy the tall boot too

8 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Love to hear, thank you! So happy you’re enjoying your boots, and we can’t wait for you to try the tall ones too!

Beoordeeld met 5 van de 5 sterren

Merry People have a GREAT product

Merry People have a GREAT product, and terrific customer service. I had questions about the care of my yellow boots, and they answered them all quickly and efficiently. I had a crack in my first pair of, and without question or hesitation, they completely replaced the boot, and explained the care and preservation of my new pair.
As for the boots themselves, they are comfortable, and so cheerful to wear on those grey days, and to slip on as I head out into my garden. I highly recommend them to everyone I know!

22 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you so much for this lovely review! Thanks for recommending us, as a small business, it means the world to us :)

Beoordeeld met 2 van de 5 sterren

Cute boots, nice neoprene, very overpriced

Despite taking a very good care of my wellies after just two years there is already a crack where the boot meets the sole and they are no longer waterproof. I contacted customer service and it is out of the one-year guarantee which I accept. However, if I'm going to spend £100+ on a pair of wellies, they need to last for longer than two years, as the usual ones I get are £10 and last for a year. They are super cute and I do like them but even if you use the products recommended it doesn't help them last any longer. This has happened with my friend's boots as well, all 3 of her pairs. To improve: the quality needs to improve and they need to extend their warranty

12 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks for sharing this feedback, we’re really sorry to hear your boots developed a crack, even outside the warranty period. We completely understand that at this price point you’d expect them to last longer, and we’re always working with our product team to improve longevity and durability.

We’ve tried to look up your order so we can review what happened, but can’t locate it from this review alone. If you’re open to it, please email support@merrypeople.com, even outside the 12-month warranty, we’re always happy to take a closer look and see what we can do to help.

Beoordeeld met 5 van de 5 sterren

Only day 2 of my boots and I feel…

Only day 2 of my boots and I feel compelled to write a review
Great colour (beetroot and pink)
Super comfy- the neoprene lining is inspired
Happy feet - they feel structured but also protected.

If you are hesitant because of the price…do it, they are the best wellies I have ever bought and feel confident that they will last so much better than the costly series of cheapies I have been through before

19 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

So happy the colour, comfort and neoprene lining are already winning you over. Really appreciate you sharing your experience so early, enjoy your happy feet!

Beoordeeld met 4 van de 5 sterren

Quite heavy short boots but funky!

Easy to purchase with very fast delivery! I ordered the Tully boots, they’re quite heavy for short boots and have made my legs ache as I get used to them so not as initially as comfortable as hoped but hoping that will pass as I get used to them. Also ordered some crew socks to wear-would be great if they sold them in the sale colours as the boots though :-)

8 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks for the review! Great to hear your Tullys arrived quickly. They can feel a little heavier at first, but most people find they settle in nicely after a few wears. And love the sock idea, we’ll pass that colour request on to the team! 🧦

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer