After reading other reviews here I decided that I would accept a possible lengthy delivery time for my product. I ordered two medium size Pro cases in Gunmetal Grey 17/02/2026 costing just shy of £320... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
These cases will exceed your expectations and for the price are unbeatable! Not only that the guys offer fantastic and honest service and will go the extra mile to hit your deadlines
After 8 weeks, it has not arrived. Company claim they have refunded me, no confirmation email. No money. This item is vaporware, I’m not sure the previous reviews are real. They Claim held up at... Toon meer
I was happy to contend with a lengthy delivery time because there were so many positive reports about these cases. In the end my case arrived sooner than expected and I could not be more pleased.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our Premium Metallic Aluminium Suitcase, crafted entirely from high-quality aluminium, this suitcase provides superior protection against impacts, ensuring your belongings remain safe and secure during your travels.
Contactgegevens
Verenigd Koninkrijk
- mettalcase.com
4,2
Goed
28 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love my suitcases
Took a while to arrive, but the suitcases are great! Well built and good quality. The customer service team is very responsive. Overall, I think they’re worth the wait, much cheaper than other brands, and I would say the quality is about the same!
3 april 2025
Review zonder uitnodiging
Antwoord van MettalCase
Dear Jane,
Thank you so much for your kind feedback! We’re delighted to hear that you’re pleased with the quality and build of your suitcases, and that our customer service team was able to assist you effectively.
We truly appreciate your patience with the delivery time, and we’re excited to let you know that our UK warehouse will be opening soon. This will reduce future delivery times to just 3–5 working days.
It means a lot to us that you feel our cases offer great value, and we hope they serve you well on many journeys to come!
Kind regards,
The MettalCase Team
Good quality and stylish
Have been using for 2 months now and this is a very good quality case which also looks stylish. I have been using the hand luggage smallest size, maybe consider purchasing the bigger one too for summer holidays.
8 april 2025
Review zonder uitnodiging
Antwoord van MettalCase
Dear David,
Thank you so much for your fantastic feedback! We’re thrilled to hear that your hand luggage case has been both stylish and high-quality over the past two months.
We love your suggestion about trying one of the larger sizes for summer holidays—it’s a great way to make sure you’re well-equipped for all your trips.
We really appreciate your support and hope your case continues to travel with you in style!
Kind regards,
The MettalCase Team
Excellent quality suitcases
Excellent quality suitcases, quick reply to queries from customer service. Bonus case protection covers included with purchase. Ignore shop app tracking. Would definitely recommend mettalcase company.
20 maart 2025
Review zonder uitnodiging
Antwoord van MettalCase
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the quality of your suitcases and that our customer service team was able to help quickly.
We’re glad you liked the bonus case protection covers, and we really appreciate your recommendation—it means a lot to us as a growing business.
We look forward to being part of many future journeys with you!
Kind regards,
The MettalCase Team
Scam. Excuses, didn’t deliver.
After 8 weeks, it has not arrived. Company claim they have refunded me, no confirmation email. No money.
This item is vaporware, I’m not sure the previous reviews are real. They Claim held up at customs without details. At worst, this is a rug-pull and a scam.
At best, this is a drop-shipper out of their depth.
Avoid, looks like a scam, smells like a scam. Probably is a scam.
13 december 2024
Review zonder uitnodiging
All good, good suitcase and service
All good, my case arrived on time and communication with customer service was great. Really good service. The suitcase looks great, very unique and good quality, would recommend.
3 september 2024
Review zonder uitnodiging
Antwoord van MettalCase
Thank you so much for your kind feedback! We’re delighted to hear that your case arrived on time and that our customer service team was able to assist you.
It’s wonderful to know you’re happy with the quality and design of your suitcase, and we really appreciate your recommendation. We hope it accompanies you on many great trips!
Kind regards,
The MettalCase Team
Good quality and looks great!
We decided to give them a go and bought a couple of suitcases. They arrived a couple of days ago after a couple of weeks of shipping, but I would say it is worth the wait for that price. They are incredible! They feel really durable and well made. Thanks
1 september 2024
Review zonder uitnodiging
Antwoord van MettalCase
Hi Sam,
Thank you for your feedback! We’re thrilled to hear that you’re impressed with the suitcases and that they feel durable and well made.
We really appreciate your support and hope they accompany you on many great trips!
Kind regards,
The MettalCase Team
Fantastic company customer service .
Fantastic company customer service .
Case arrived a week before my holiday and it’s better than I expected .
A well made case and I love it!
31 augustus 2024
Review zonder uitnodiging
Antwoord van MettalCase
Thank you so much for your lovely feedback! We’re thrilled to hear that your case arrived on time and exceeded your expectations.
We’ll always remember you with love as one of our very first customers—it means so much to us that you’ve been part of our journey from the start. We hope your case accompanies you on many wonderful holidays!
Kind regards,
The MettalCase Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.