Midnight City Reviews 

I have ordered 2 items on may 28th and since then not even a tracking of my order and it was a birthday gift for my boyfriend...
I emailed and wrote to them numerous times on the chat of the website and they only said "sorry about that" and "do you want us to sent you the order back with free items". I have responded yes 4 TIMES and they still don't send my order.

Update : they refunded me quickly when I asked 5 days ago

Great product, great service. Would recommend to anyone interested in getting them some long lasting cosmetic jewelry. The team kept in touch with me through every step of my purchase while waiting for the order to arrive. Look forward to many more purchases. Keep up the great work team

Had a problem at first with the delivery service they never reached out to me but after talking to their customer service they didn’t give up on the order and helped me to get my order for the second time and even paid the taxes that I paid .
Hope we can get more peoplein the world like them .

I've ordered from Midnight City a few times now. Good quality, price and quick delivery!

Pretty fast delivery given the distance. Great quality. Definitely gonna be buying from them again. Love all their pieces.

Endnu engang siger de at nu har de sendt et tracking på min pakke, jeg skriver at jeg ikk har modtaget og det svare at det er sendt til min mail vi har hele tiden skrevet på mail og så spørg de hvad min mail er 🤦🏻🤬 det er så dumt det er et halvt år jeg har prøvet og få dem til og fatte noget det er virkelig ikke i orden mere 🤬

Great packaging, great quality and a great price. Will be ordering again.

Great deal for the price. Quick delivery too!

Order#88618 5 pieces of pandents
I still didn’t receive any update about the order or any tracking number
This website is fraud and untrustworthy
I emailed many times but no reply

Great quality and excellent delivery times, will be buying again

Great experience. Good price and the delivery arrived on time.
Definitely will be ordering again

So happy with the pieces I ordered, the quality is great. Very quick delivery too which is always a plus.

Returned item for a refund, completely ignored and palmed off when I email them to ask when I will receive it. Item returned 3 months ago and still no refund. AVOID AT ALL COSTS

Apres 4 mois sans rien avoir recu et sans réponse,ils m'ont promis des produits gratuits récemment en dessous d'un avis précédent mais je n'ai toujours pas de réponse.

Ordered a necklace that I returned because I wasn't impressed with the quality. Got a message that the return was received but never received the refund. Upon contacting the merchant I was told it would be processed 'right away', which never happened. Further attempts at contacting the merchant have been ignored. Have since opened a chargeback request with my card provider.

Great product, really fast delivery 10/10

I placed an order 2-17-23. I haven’t received any update emails so I reached out to them three days ago 2-28-23 and every day since. I keep get the same response each time “we’re sorry” and “we’ll look into it” but no actual update on my order.

I ordered my items on February 4th, expecting them to be delivered on February 11th, before Valentine's Day.

Only part of my order was delivered (two bracelets, a necklace and a pendant, well made and as described on the website).

The remaining items were not delivered (today it is March 1st). Costume service is neither quick nor informative. At the moment, I have gotten three promises that my items would be sent as soon as possible, and that tracking numbers would be informed soon (sometimes saying they would include free items).

So far, no delivery has been confirmed, and no new tracking number has been sent.

While they ask that we contact them through the website, replies are few and far between. E-mails have been bounced back (company has been warned about that both on the website chat and on their Instagram DMs).

I hate to make this complaint public, but I have contacted them through 3 channels (e-mail, live chat, Instagram DM), and so far have gotten neither a solid response or my missing items.