Miles Morgan Travel - Gloucester Reviews 

347
•
TrustScore 5 uit 5

4,9

Unit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I went (with a friend) into the shop with some idea of where we wanted to go, but nothing else. Jessica was welcoming and really helpful. She found a hotel that we both liked and gave us some inform... Toon meer

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Beoordeeld met 5 van de 5 sterren

Everyone at the Gloucester branch are kind,efficient, knowledgable and have never let us down in the 10 years we’ve been using them for our holidays. Special thanks to Connor and Leyanne. We always ge... Toon meer

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Beoordeeld met 5 van de 5 sterren

Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Cruisereisbureau

Geschreven door het bedrijf

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contactgegevens

  • Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Verenigd Koninkrijk

  • 01452 345100

4,9

Uitstekend

TrustScore 5 uit 5

347 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(347)

3.190 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Laya was very methodical in going…

Laya was very methodical in going through the information required making sure it was all correct for myself my wife and my daughter and young children

27 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Alan, thank you for your wonderful 5-star review! I am pleased to hear that I could help. Best wishes, Ley

Beoordeeld met 5 van de 5 sterren

Conor is just exceptional

Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large family with young children. Highly recommend!!

18 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team member consistently provides such exceptional service and has found the perfect holiday for your family. We truly appreciate your high recommendation! Kloe

Beoordeeld met 5 van de 5 sterren

The agent was very knowledgeable and helpful.

The agent was very knowledgeable and gave us good advice when offering us suggestions.

20 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Thank you for your wonderful feedback! We are so pleased to hear that our agent was knowledgeable and provided you with such good advice and suggestions. Kloe

Beoordeeld met 5 van de 5 sterren

Sarisfactory booking

The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in booking the holiday. Other staff in the office passed on messages promptly. I have used Miles Morgan as my Travel Agent for well over ten years and have always had satisfactory bookings with them . I would not go
with any other travel company.

18 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Pamela, thank you for leaving us a 5* review. It was a pleasure to assist with your booking once again and look forward to assisting you in the future. Kind Regards, Conor.

Beoordeeld met 5 van de 5 sterren

Usual service polite and quickly …

Usual service polite and quickly dealt with my booking.

14 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Thank you for your wonderful review! We are so pleased to hear that your booking experience was polite and efficient. We appreciate your kind words. Kloe

Beoordeeld met 5 van de 5 sterren

I have used the company for the passed…

I have used the company for the passed four years and prefer it to going online to make a travel booking.
The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated as well as the best value.
The other staff are very pleasant and always ready to assist as needed.

9 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Bernard, thank you so much for your kind words and continued support over the past four years. It’s always a pleasure helping you find the right holiday at the best possible value. I really appreciate you choosing to book with us rather than online, and I’ll be sure to pass your lovely comments on to the rest of the team. We look forward to helping you with again in the future! Best wishes, Conor

Beoordeeld met 5 van de 5 sterren

Very helpful and thorough.

Very helpful and thorough.

16 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi, thank you for your kind words. I am so glad I could help you both. I hope to see you again soon. Best wishes, Conor.

Beoordeeld met 5 van de 5 sterren

The young lady was friendly good…

The young lady was friendly good listener patient ,made us feel at ease.not pushy.I was a thomas cook manager and recognise good interaction skills.

13 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Trevor, thank you for your wonderful review! I am so pleased to hear that we made you feel at ease and provided a positive experience. I hope to see you both again soon. Best wishes, Jessica.

Beoordeeld met 5 van de 5 sterren

Cruise booking.

Friendly, well informed service with good knowledge and experience of cruise company. We had time to consider all options, pre and post cruise, and choose what we wanted. Thank you again, Leyanne.

14 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Julie, thank you for your kind words! It was a pleasure to help you both book your cruise and I look forward to welcoming you both again soon. Best wishes, Leyanne :)

Beoordeeld met 5 van de 5 sterren

A lovely professional and very friendly…

A lovely professional and very friendly environment. Always a pleasure to visit and book a holiday.

9 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Thank you so much for your lovely feedback! We are so pleased to hear that you find our environment professional and friendly. It's always a pleasure to assist you with your holiday bookings. Kloe

Beoordeeld met 5 van de 5 sterren

Nice friendly staff when you walk in

Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vacations available. Very knowledgeable and happy to help with any questions you may have. The booking process was smooth and stress free. The whole experience was enjoyable. I like supporting local businesses which this is one. Happy to recommend them to family and friends.

11 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi David, Thank you so much for your lovely review! It was a pleasure to help and we’re so pleased you felt at ease and enjoyed the experience. Thank you for your recommendation and support! 😊 Best wishes, Leyanne

Beoordeeld met 5 van de 5 sterren

Greeted on arrival for our meeting with…

Greeted on arrival for our meeting with Conor and everything was on time . Conor was very informative on the product we were looking to book which was a great help as this was our first cruise. The booking process went very smoothly keep up the good work Miles Morgan team Gloucester.

8 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi David, thank you very much for your nice review! It was a pleasure meeting you and helping you with your first cruise. I’m really pleased to hear that you found the information helpful and that everything went smoothly with your booking. I hope you have a fantastic first cruise with everyone. Thank you for choosing the Miles Morgan Travel Gloucester team! Best wishes, Conor.

Beoordeeld met 5 van de 5 sterren

Connor was extremely helpful with our…

Connor was extremely helpful with our groups cruise accommodation choices. He made the booking process extremely smooth. All of the staff contributed with their own experiences of the cruise ship and route we chose.

9 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Chris, thank you so much for your kind review! It was a pleasure helping you and your group with your cruise arrangements. I’m delighted I could make the booking process smooth and help you find the right cruise. I hope you all have a fantastic time and I look forward to helping you again in the future! Best wishes, Conor.

Beoordeeld met 5 van de 5 sterren

They helped us find a holiday hotel…

They helped us find a holiday hotel that we prefer

9 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

We are so happy to hear that we were able to assist you in finding a holiday. Thank you for your wonderful feedback! Kloe

Beoordeeld met 5 van de 5 sterren

Friendly, informative service from Conor

Conor (Gloucester branch) was really helpful in giving us information on a resort in Crete, which resulted in us booking a holiday there for next May.
He always makes the holiday booking service seamless, and always friendly.
Lydia was also helpful in giving us information on another resort in Crete.
We received an excellent service.

1 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Barrie, thank you so much for your lovely review. I’m really pleased I could help you find the right resort in Crete. It was a pleasure helping you and I’m glad you received excellent service from both myself and Lydia. We look forward to helping you again in the future. Have a fantastic holiday! Best wishes, Conor :)

Beoordeeld met 5 van de 5 sterren

The staff had time for us

The staff had time for us and didn't make us feel that we were wasting their time (which did happen the last time I went in to ask a question - different member of staff last time and she seemed bored with me). They took their time booking our cruise and ensuring all discounts were applied, ringing ahead for more information and support in getting everything right. Jessica gave us time to think through options and was very knowledgeable about destination ports, timings, and local attractions. Her colleague was also helpful, listened well, and supported us and Jessica throughout the visit. excellent help and guidance, very reassuring.

3 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Rebecca, thank you so much for leaving 5 stars and a nice review! It was a pleasure helping you plan your cruise and I’m so pleased we could make the process feel supported and reassuring. Wishing you a wonderful time on your cruise! 😊 Best wishes, Jessica.

Beoordeeld met 5 van de 5 sterren

Jessica was very helpful and…

Jessica was very helpful and knowledgeable. Answered all my queries and made it a very pleasant experience

6 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Diane, thank you for leaving us a 5* review. It was a pleasure assisting with your booking and look forward to speaking with you soon. Kind Regards, Jessica.

Beoordeeld met 5 van de 5 sterren

Friendly, helpful and professional

Connor was very friendly, helpful and professional. We needed advice as this was the first time we'd booked a cruise and he was able to answer all our questions fully. We never felt "rushed" into making a decision.

3 augustus 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Anne, thank you for leaving us a 5* review. It was a pleasure to meet you both and assist with your first cruise booking. Look forward to speaking with you again soon. Kind Regards, Conor.

Beoordeeld met 5 van de 5 sterren

Lovely to speak to a friendly and…

Lovely to speak to a friendly and knowledgeable Member of staff who helped us obtain details straight away and giving us the confidence to book our holiday.

3 augustus 2026
Logo Miles Morgan Travel - Gloucester

Antwoord van Miles Morgan Travel - Gloucester

Hi Anne, thank you for leaving us a 5* review. As always, it is a pleasure assisting with your bookings and look forward to speaking with you soon. Kind Regards, Ley.

Beoordeeld met 5 van de 5 sterren

Was great very helpful and took all the…

Was great very helpful and took all the stress away

2 augustus 2026
Logo Miles Morgan Travel - Gloucester

Antwoord van Miles Morgan Travel - Gloucester

Hi Zoe, thank you for leaving us a 5* review. It was a pleasure assisting with your booking and look forward to speaking with you soon. Kind Regards, Jessica.

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