Millbry Hill Reviews 

1 star is too much. Their customer service has been non existent and I’m shocked and perplexed as to why this is the second time I’ve been asked to leave a review when my order still hasn’t arrived! The amount of time I’ve wasted waiting in for this delivery for it not to show up. Evri have stated they cannot locate the parcel. I then contacted Millbry a couple of days later as they failed to even get in touch and asked a replacement be sent out next day and they didn’t even respond. It took me then to have to message their Facebook page, no response on their either, for them to send me an email telling me I have to wait 10 days for my parcel to be classed as ‘missing’, they have no more stock left and to hope my parcel miraculously appears! No apology, no offer of a refund, nothing. Any other trustworthy company would have (and in the past have) sent a replacement with Royal Mail next day. It’s been absolutely appalling and I will not be using them at all in the future. Take your money and that’s it. I strongly suggest they use a more reliable delivery company.

Excellent website excellent service and excellent quality.

Good value, good product, swift delivery, very efficient

Super quick delivery even though I paid for standard Del. Regular updates on the shipping process. Easy to use website and a good quality rug for a great price. First time using Millbry Hill but will definitely purchase again.

Great range of all animal feeds Pleasant helpful staff

I placed an order for chick biscuit feed. I paid then realised I wanted to order pellet (for their next stage). I contacted MH and they were most helpful & arranged a call to up my order. I happily paid and all feed arrived with prompt service & usual advanced notifications. We annually allow wild mallard to nest on our pond and feed the brood to fly off in the summer so it's an annual event but not an all year requirement. I've used MH for a few years and never been disappointed. Thank you MH.

Friendly and super helpful staff. Plenty of choice and great quality products. Love the reward scheme 👍

Ordered without any problems online, received products very quickly and the quantity of what I ordered was superb. Excellent quality and professional service, I would not hesitate to order from them again.

We have shopped at Millbry Hill for a number of years, whether for food etc for our dogs, for wild bird food or items for our granddaughter's horse. Plenty of choice, good prices as well as helpful and friendly staff.

Really pleased with my purchase.
Arrived promptly and very well packaged
My hens love it

I ordered a few items online from Millbry Hill, I’ve never ordered from them before but the process was super smooth and my items arrived quickly, were packaged well and all items in perfect condition. Highly recommend!

Easy to order, arrived quickly and on time! Plus, my grandson is really happy with his dinosaur t-shirt!!
Very happy customer!

Easy to use website and quick, efficient service.

Good selection of great products fast efficient delivery and easy order process.

cant fault my experience when ordering the stoneware bird bath. arrived on exact day in sensible packaging. and birds wasted no time in having a drink of water and one red robin christened it with a bath.

Didn’t have some of the feed I wanted in store, the basic mollichop and the calm and condition A&P.
Cashier was trying to get my discount as had £5 off voucher and 10% off feed by putting my large purchase through as 2 transactions.
She messed this up and asked for help basically saying it was my idea to do this which it wasn’t and I got a mouthful from the cashier that she called over!!!
So in the end I ended up having to buy another bag of which I didn’t need to get my £5 off!!
Not impressed at all!

Just what I ordered and delivered very quickly. Thank you.

Really nice toy. Super quick service from a small family company ☺️