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mixam.ca Reviews 1.405

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We've had nothing but great service with Mixam. The team is really great at proofing projects and noticing errors, which can be fixed prior to printing. As well, I have found the online chat very us... Toon meer

Beoordeeld met 5 van de 5 sterren

I just started up a micropress to publish chapbooks and ephemera — a proof-of-concept to start, and now three launch titles. I'm completely satisfied with the results so far. Great print quality, quic... Toon meer

Beoordeeld met 5 van de 5 sterren

The final product is everything I asked for and more! I had a few problems with my first print and they answered as soon as I reached back to them! They helped me solve my format mistakes and even off... Toon meer

Beoordeeld met 4 van de 5 sterren

Every part of the experience has been great with the exception of one thing. Many of my books have adhesive spots and smudges on them. In most cases they rub off, but in several, there's still a sligh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Prints en uithangbordenwinkel
  2. Business to Business-service
  3. Digitale afdrukservice
  4. E-commerceservice
  5. Copyshop

Geschreven door het bedrijf

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Geschreven door het bedrijf

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contactgegevens

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4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

Questionable delivery date

Even though I received the package before my personal deadline, I was told it would be delayed over a week which would render my project purpose moot. In the end end they did send it to me before my presentation but this has left me questioning their honoring a timeline if I would pursue bigger projects.

9 april 2026
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Antwoord van mixam.ca

We’re really glad to hear your order arrived in time for your presentation, that’s what matters most, and we’re happy we could support you when it counted.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are shared as estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible.
For any future or larger projects, especially with important deadlines, we recommend letting us know as early as possible, ideally either just before confirming your order or right after, Lve chat is great way to reach out to us. This allows us to provide the most accurate production timelines and keep a closer eye on your order from start to finish.
We’re currently in our busy end of term period, so giving yourself a bit of extra time and keeping us informed helps us make sure everything runs as smoothly as possible on our side.
We’d love to support your next project and make the experience just as successful.

Beoordeeld met 5 van de 5 sterren

So easy to use and great colour …

I loved the ease of uploading images and the colour reproductions are fantastic! Also, the turn around time is really fab. I am very impressed with Mixam and plan to use you for all my zines.

7 april 2026
Beoordeeld met 4 van de 5 sterren

The process was easy

The process was easy, and the final product was good. It may have been me, but I did not see a lot of options for the book cover. As I was making a family heirloom, I would have appreciated a few premium options.

30 maart 2026
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Antwoord van mixam.ca

Thank you so much for your feedback, we’re really glad to hear you found the process easy and were happy with the final product.
We’d love to learn more about the cover options you were hoping to see, especially for something as meaningful as a family heirloom. If you could message us through your order with a bit more detail, we can take a closer look and explore what might be possible. If it’s not something we currently offer, we’ll be sure to pass your suggestions along to our team for consideration as we continue improving our range.
Thanks again for sharing this with us, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Excellent print job

I ordered a custom size hard cover children’s book for my grad thesis project. Initially it said it would arrive on April 13th but instead it arrived nearly a week early. The quality of the job exceeded expectations. The glossy hard cover looks professional. The printers also did an excellent job respecting my exact trim size. As a designer I would recommend Mixam.

30 maart 2026
Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, good pricing and excellent turnout

Takes about a week to receive once it goes to production

2 april 2026
Beoordeeld met 3 van de 5 sterren

Print quality was off

Wanted to see the poster print capabilities – found alignment off, the colours were pretty muted. I'll have to try something else to see if it's the norm – or if something was askew.

30 maart 2026
Logo mixam.ca

Antwoord van mixam.ca

Hi Scott, Thank you for taking the time to share your experience, and we’re really sorry to hear this.
It’s a shame we didn’t hear from you sooner , if something doesn’t feel quite right, we’re always here to help and take a closer look. In the Trustpilot invite email linked to your review, there’s a quick and easy way to report any concerns. You can head to your order, click the “Report an Issue” button, let us know what you’d like checked, and upload a few photos, we’ll take it from there.
Getting colours exactly how you expect can sometimes be a little tricky, as things like paper type, RGB vs CMYK setup, and ink saturation can all have an impact. We do have a helpful guide here that might be useful:
https://mixam.ca/support/cmykchart

That said, we’d really love to take a proper look at this for you and help get to the bottom of it, so please do get in touch when you can.

Beoordeeld met 5 van de 5 sterren

Amazing quality

Amazing quality. I thought I overpaid but its totally worth my money. Happy with quality of papers and customer service on the phone. Thank you

30 maart 2026
Beoordeeld met 5 van de 5 sterren

Great product

Great product, very prompt and fast! I cannot believe how fast the stock was from production to shipping. I was beyond impressed.
Easy process online and editing was easy.

13 maart 2026
Beoordeeld met 3 van de 5 sterren

good ordering process, printing error on one of my two editions

the ordering process and ability to preview the photobook was all amazing and went smoothly, and being able to receive relatively consistent responses to questions or concerns was helpful as well.
i ordered two hard cover copies of a photobook I made, and while the overall image quality was great and matched the photos I had on my computer there were small scratches across the covers, even when they were wrapped and tightly packaged which makes me assume they weren't handled carefully before shipping.
however what was most disappointing was one of the books had some pretty large printing errors on a few of the images that was far more than just the colours being a bit inconsistent. one of the images has an obvious line down the middle where the colours are offset on the same photo: more cool toned on one half and warmer toned (like it was meant to) on the other half.
Two other images also have some vertical text which I have no idea what might have caused it to appear. the text is faint on one of the images but stood out quite a bit on the other, which was incredibly disappointing to see.
I am happy with the one photobook without the errors, however these errors I've described appearing on the other photobook feel like a pretty severe mishap and I feel would warrant a re-print.

19 maart 2026
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Antwoord van mixam.ca

Hi Misa, Thank you for your kind words about the ordering process and support, we really appreciate that.
We’re really sorry to hear about the issues with one of your books, especially after everything else went smoothly. At the moment, it doesn’t look like this has been reported to us yet, and until it is, we’re unable to properly look into it or take action.
Please follow the steps and recommendation in the email linked to this review, just head to your Orders page, click “Report an Issue,” and upload a few photos. As soon as that’s submitted, our team can jump in and work on a solution for you.

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