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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service from MJP Electrical. They arrived exactly when they said they would, communicated really clearly beforehand and completed the job quickly and efficiently. Everything was explained... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to book an appointment online. Great communication to confirm the appointment, and a text from the engineer to let me know when they will be there. The report was promptly sent after words with a... Toon meer

Beoordeeld met 5 van de 5 sterren

I have MJP come do a few electrical jobs for me over the last couple of years and they have been fantastic. I've left reviews about their work but I have to tell you about how great they were when I... Toon meer

Beoordeeld met 1 van de 5 sterren

This company is an absolute joke. Tried tricking into a super fast quote (JUST QUOTE) at £60 upfront. After 2 weeks I eventually got the fee quote that is almost double of what has been quoted by oth... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektricien

Informatie afkomstig van verschillende externe bronnen

MJP Electrical have become a highly experienced and trusted electrician Bristol. We can provide a full range of services including electrical installation Bath. Contact us today to find out how we can help you.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

111 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Liam from MJP was very helpful and came…

Liam from MJP was very helpful and came really quick to replace our shower after having no shower for 3 days as been let down multiple times would definitely recommend and use again

23 juli 2023
Review zonder uitnodiging
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Antwoord van MJP ELECTRICAL

Many thanks Kelly, we’re very grateful👍

Beoordeeld met 1 van de 5 sterren

Trading Standards informed

A pendant light they were supposed to have fixed as part of bringing a property up to EICR standard was not (according to my tenant) fixed when they came out. I reported this to them on the basis it must have been overlooked. They refused to come back to fix it properly implying the tenant had broken it. They made a temporary repair when they came out to quote me for smoke alarms they had told me were out of date, but which weren’t. The tenant has contacted me to say the same issue with the lamp has happened again. I think it is safe to say, on the balance of probabilities, it was never fixed it in the first place.
See my previous review on these scammers. I have reported them to Trading Standards. You should too if you’ve had the bad service I have.
Terrible. Goodness knows how many satisfied customers have, in reality, paid for unnecessary work.

29 maart 2023
Review zonder uitnodiging
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Antwoord van MJP ELECTRICAL

Dear Nicola,

Thank you for sharing your feedback with us. We apologise for the negative experience you had with our services. We strive to provide accurate and reliable recommendations to our customers, and we regret any inconvenience caused.

We take your concerns seriously and would like to address them. Could you please provide us with more details regarding your specific case? This will help us investigate the matter thoroughly and take appropriate actions to rectify any mistakes that may have occurred.

Once again, we apologise for any inconvenience caused and we appreciate your feedback. We are committed to improving our services and ensuring customer satisfaction.

Kind regards,
Mark

Beoordeeld met 1 van de 5 sterren

Scammers - told me work was needed which wasn’t

MJP seemed like a good choice at first. Boy was I wrong. The EICR recommended a lot of work that was not necessary on the previous EICR - I ran with it. Things started to go awry the moment I asked for before and after pictures - which were not forthcoming without quite some chasing. Next, they went ahead with work without getting clearance and tried to add a further £200. Then I asked them to fix work they had missed (some exposed wiring) they tried to say it had been done already. Despite numerous chasing emails they never fixed it. They were asked to supply a quote for two supposedly out of date smoke alarms but then added in a heat sensor without being asked. I asked for them to split out the quote, they prevaricated. They told me it was a legal requirement to have a heat sensor - it isn't. When I queried this they refused to enter into further correspondence. They'll seem like a pukka outfit but will try to scam you in to paying for work that is not required by misrepresenting the law to you.

EDIT the tenant has just sent me photos of the two smoke alarms. Both are in date. Neither required replacing.

1 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

The appointment was fixed up for the next day, the electrician turned up on time and was able to fix a 2 way light switch that other electricians had said was unfixable. The invoice arrived same day so not left hanging to find out the charges, and were just a little higher than the quote, which made sense in terms of a replacement switch supplied. Will definitely use them again.

23 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company. I have used them both personally and professionally and they are always professional, prompt, explain everything they are doing and trustworthy. Joe, John, Connor and the others on this job were brilliant and I would really recommend for any future jobs.

16 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed a new shower fitting

I needed a new shower fitting. MJP quoted promptly, were cheaper than the other quote I got, & the fitting was quick & efficient.
I'm very happy to recommend them

8 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MJP Electrical: Dealing with smoke alarms.

Very professional and courteous. Very efficient and helpful; got the job done. We highly recommend MJP electrical and would certainly use their services again. It is nice to be able to find a business that you feel you can trust.

9 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good quality, professional service

Used MJP twice, first for replacing our board and the second for a variety of bits (light replacements, minor safety alterations etc).
Both times they were prompt, good service, prices were fine (had a mate review them). Quality of the work is great, I can happily recommend them.

29 april 2022
Review zonder uitnodiging
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Antwoord van MJP ELECTRICAL

Thankyou Bernie

Beoordeeld met 1 van de 5 sterren

Lack of transparency at best, scammers in reality

They don't offer free quotes, despite what they tell you. If you call in they say submit the free quote request and you'll have one in two weeks. Or pay £66 to get a quote right away, the cost will come off the bill. Well 4 weeks after submitting the form for the free quote we had no response, when I called to follow up they said if we needed a quote soon we should go for the £66 option. We did and had an electrician there that day. We told the electrician what needed doing and then added we'd be interested in knowing how much 4 light fitting changes would be, but this isn't an urgent task. The quote we get has no breakdown of costs, and when I ask for one I'm told they are like a restaurant and offer a service and are unable to breakdown the cost. Well no restaurant I've been to doesn't list the price of their menu per item - so that analogy made zero sense. When I mentioned that we told the electrician we just wanted to know how much the light fittings would cost, then the quick responses turned to radio silence. 3.5 weeks went by with no response and so we were forced to decide to either go forward with a quote for items we don't necessarily need or lose £66.

EDIT AFTER THEIR RESPONSE: I'm not sure why the response keeps mentioning that I didn't raise my concerns with them directly, as they also admit to having spoken to me on the phone about my concerns.

30 november 2021
Review zonder uitnodiging
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Antwoord van MJP ELECTRICAL

Sorry you feel like this Jennifer,

We would hope you would of raised any issues you had with us to enable us to review the service you have received.

We spoke on the phone about a breakdown on the phone and i tried to explain we don’t break our services down into exclusively labour and parts as there are many more factors that contribute to the final price.

Our pricing is fully transparent on our website and we itemise each specification so you know what you are paying for.

You accepted this and you haven’t raised any concerns to us directly which is a shame because i can assure you we do try are best for every client, you will see from our online reviews.

All i can say is apologies for not leaving you happy and we will endeavour to look at the history of the job and try to make sure this dl doesn’t happen again.

Yours Sincerely
Mark
Director

Beoordeeld met 1 van de 5 sterren

I commissioned Mark to carry out a EICR…

I commissioned Mark to carry out a EICR examination of a 2 X bed rental property for £240. Particularly impressed by communication and actually turning up when he said. Property tested and now the sting. A traditional plastic consumer unit was labelled a C2 ( potentially dangerous)
A guide by Electrical Safety First clearly shows this as something that should be "NOTED" & NOT labelled as either a C2 OR C3.
The estimate to replace together with MINOR other works was £ 1358.72. DRAW YOUR OWN CONCLUSIONS.
As an ex NICEIC Electrian I know what mine are.

UPDATE !!!!

Employed another approved contractor for £140. Labelled consumer unit as a C3 ( advisory ) Still wrong but a lot cheaper than Mark's outrageous estimate.

BEWARE BEWARE !!!!!!

12 november 2021
Review zonder uitnodiging
Logo MJP ELECTRICAL

Antwoord van MJP ELECTRICAL

Hi Adolf,

I’m sorry you didn’t agree with the report we provided for you at your rental property.

I’ve given absolute clarification on why we have coded the specific deviations and their severity.

With you being an electrican many years ago and confirming to previous regulations now 30 years out of date might of had a bearing on your disapproval of our observations.

We take the safety of of our clients and their properties very seriously and up hold only the highest of standards. We won’t budge i’m sorry.


Yours Sincerely
Mark
Director

Beoordeeld met 5 van de 5 sterren

Carried out a few jobs in our home…

Carried out a few jobs in our home efficiently and effectively, would not hesitate to use them again. Great, friendly service at excellent prices so would highly recommend. Also came out in short notice and didn't let us down, couldn't be happier.

14 september 2021
Review zonder uitnodiging
Logo MJP ELECTRICAL

Antwoord van MJP ELECTRICAL

Thank you Miss Schorlee, we do try our best.

Regards
Mark
Director

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