Purchased an item pre stock, yet to be delivered. My order has been acknowledged with delivery date to be confirmed. Credit given in response of informing me my item of puchase has yet to be relea... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very quick delivery of three toy trucks including Buster the bus for my grandson. He was delighted.
Bedrijf heeft geantwoord
Always bought from modelstore, can't fault there service, every parcel ive have had from them has been packed to perfection its an art form, never had issue.There communication is brilliant any questi... Toon meer
Bedrijf heeft geantwoord
The service provided by Modelstore is 1st class . My order was processed & sent out on the day I placed it & arrived within 2 working days from ordering it . My items were securely packaged & arrived... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A wide selection of model buses, trucks, planes, plastic kits and TV related models and collectibles . Lots of items available from stock. Top brands such as Mini GT, Pop Race, True Scale Miniatures, Jada, Corgi, Airfix and much more! Free UK Tracked Delivery over £30. International Shipping available. Safe and Secure online shopping.
Contactgegevens
Unit 5 Woodcock Hill Industrial Estate, WD3 1PQ, Rickmansworth, Verenigd Koninkrijk
- 01753 462795
- sales@modelstore.co.uk
- modelstore.co.uk
4,7
Uitstekend
420 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Modelstore
Great! Thanks for your review!
Model store did not forget to inform me…
Model store did not forget to inform me when the particular model arrived. Delivery was quick, much faster than eBay. Cost less too.
5 november 2025
Antwoord van The Modelstore
Great! Thank you for your review. We like to make sure that we can get newly arrived models out to customers as soon as possible. Thanks again!
Antwoord van The Modelstore
Hi thank you for your kind feedback!
Model car sent as soon as they recieved…
Model car sent as soon as they recieved it on release date. packaged well fast delivery.
28 oktober 2025
Antwoord van The Modelstore
Hi Eric, thank you for your review! We like to ensure that all pre-ordered models are sent out as soon as we receive them so our customers can have their models within a few days of release. Thank you for your order!
Great service
Every time I’ve purchased somthing all gone well,
I’ve had an issue with website crashing on the pay screen, but this could be my end..
15 oktober 2025
Antwoord van The Modelstore
Hi Barry, thank you for your review! We're glad you're happy with your orders. If you do receive any issues when ordering, then please let us know just in case there is an issue our end.
Competitive prices
Competitive prices, free post, good communication and well packaged
28 oktober 2025
Antwoord van The Modelstore
Hi Stuart, thank you for your kind review, we're glad you're happy with the service you received from us.
New Mazda MX 5 model.
Advised me when the item was available to purchase as they assured. Well packed and quick delivery.
15 oktober 2025
Antwoord van The Modelstore
Hi Ken, thank you for your kind review, we're glad you are happy with the service and model you received from us.
Fast delivery and the price.
21 oktober 2025
Antwoord van The Modelstore
Hi thank you for your kind review!
Well done modelstore
Ordered before store opening hours, it was dispatched shortly after opening hours and received 2 days later
25 september 2025
Antwoord van The Modelstore
Hi thank you for your kind review and we are glad that you are happy with the service you received from us.
Goods as described delivered in good time.
Goods as described delivered in good time and in excellent condition thanks to robust packaging. The product in practice is better than expected, an added bonus.
16 september 2025
Antwoord van The Modelstore
Hi thank you for your review. We are glad that you are happy with the items and service you received from us.
Always a great service
Always a great service, fantastic selection, website is slick and the pre-order/in stock alerts work well. Can’t fault this store which is why I’m a repeat customer.
8 augustus 2025
Antwoord van The Modelstore
Hi Sam, thank you so much for your review. We're really pleased that you are happy with the website and service you've received from us, and thank you for your orders.
Orders all delivered quickly once…
Orders all delivered quickly once released, quality parts from Mini GT.
All questions answered swiftly, will definitely use again.
9 juni 2025
Antwoord van The Modelstore
Hi Dan, thank you so much for your review! We're glad you like the Mini GT range. We always try to answer customers questions as quickly as we can and even if we can't supply a model need then we're happy to point customers in the right direction. Hope to see you again soon!
I phoned the company the other day
I phoned the company the other day, and the chap remembered my first phone call from May. I was enquiring about pre-ordering Lewis Hamilton Ferrari racing car. He was very helpful, and I have now secured and paid for Lewis Hamilton's car for my brother
31 juli 2025
Antwoord van The Modelstore
Hi Jacqui, thank you so much for your order and your feedback. Good speaking with you and we're happy to help!
Antwoord van The Modelstore
Hi Steve, thank you very much for your kind review. We are very happy that we are your favourite model shop! and thank you for your orders!
Great all around
Fast postage, well packed, arrived in perfect condition. Reasonable prices, couldn’t ask for much more.
15 juli 2025
Antwoord van The Modelstore
Hi thank you for your kind review!
Top notch models and excellent customer service
Jenny and the rest of the team at The Modelstore have been fantastic! Orders arrive incredibly well packaged, and the models are all well looked after. Jenny even emailed me to check that I had meant to buy 2 of the same model. I hadn’t! She then allowed me to swap the model to one I did not yet have, saving me the hassle of deciding what to do about having a duplicate. Top notch customer service. Will definitely be ordering again!
5 Stars!
30 juni 2025
Review zonder uitnodiging
Antwoord van The Modelstore
Hi thank you so much for your review. We like to make sure that customers get exactly what they ordered and sometimes we have duplicates as models can take a little while to be released. Thank you again for your kind review and we hope to see you again soon!
Exactly what I expected
4 juni 2025
Antwoord van The Modelstore
Hi thank you for your review, we appreciate it!
all good here
2 juni 2025
Antwoord van The Modelstore
Thanks David, we're glad you are happy with the service you received from us!
Antwoord van The Modelstore
Hi Andy thank you for your review!
Antwoord van The Modelstore
Hi thank you for your kind review. We are pleased that you are happy with the items you ordered from us and we hope to see you again soon!
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