Modernmail Reviews 70

I've used this company twice now and I find it very efficient and cost effective. Will be using again and I do advise others to use this handy website when needed :)

Used the company to serve legal documents to a high court. I hadn’t used them before, so I was a little apprehensive considering the important nature of the task.
I called their team before placing my order and was greeted by a friendly voice (Alex). Alex clarified that my documents would be dispatched on the same day the order was received. They received the order, printed it (a 62 page file), upgraded the envelope (free of charge), applied a large envelope cover sticker, and dispatched it the same day. Documents arrived at the court in perfect time. I highly recommend, Modernmail service. I live in Thailand and rely heavily on print and post services……..I think I have just found my partner!

Was a very quick and straightforward process, just upload the file, pay and done. Really helped me when my printer was being weird.

I guess what could make it better is having an account portal, would be very useful when using for work purposes to help you keep track of everything.

An easy and efficient process that is reasonably priced.

Had encountered them while looking through similar online letter services. Was the most straightforward and easiest to use. Made it wonderfully easy to send my friends in the UK an heartfelt letter. I can tell they've got amazingly quick responses and good customer service for something that only costs a few pounds tops haha. Loved it, would recommend

A great idea when you are abroad but need to send a letter in the UK, much faster than sending it from abroad.

Love this company, doing my claim forms for my business. Very flexible and trust worthy! Thank you Modern Mail, don't know what I do without you!

Good communication

Simple Idea, performed perfectly, I no longer need stupid printer and costly ink , very affordable, very efficient. Is so nice to get such quality service in what I call bare minimum Britain . Would highly recommend.so easy to use

Excellent experience with Modern mail
I had an important document to send and get delivered in time and they went above and beyond to make sure it happened, even allowing me to post a second time with them free of charge as gesture to help me. Companies like this are important and I would much rather use them than any posting service of courier.

Really great service. I paid for first class postage on a FREEPOST letter to the DWP and they emailed me saying they’ve sent it and refunded me the postage cost as it’s Freepost. I didn’t even have to ask! It was very kind, thank you and I will definitely recommend your service.

I don’t have a printer and wanted a letter posting. I have two children under 2 so getting out and finding somewhere that would print my letter and then having to go to a post office to send it was just something I really couldn’t be bothered with. I googled a printing place originally and this came up. It took about 2 minutes to upload it, choose how I wanted it sending and it was done. For second class letter it was £1.99!! It took all that stress away from me. What would’ve taken all day, took 2 bloody minutes!! Honestly they saved my soul. From one tired, stressed mama, THANK YOU.

So glad I found this service. We live outside of the UK but often have to serve legal documents and needed an easy way to do this without asking friends and family. Modern Mail was great value (I had to print a booklet and accompanying letters so approx 25 pages) at £16 for the signed for service and SO easy to use, literally a couple of clicks. Saved me SO much hassle. I also emailed to ask some questions and got a quick, friendly response. So grateful, has made my life so much easier. Thank you

Royal Mail messed up the delivery but ModernMail were wonderful. Refunded my money and still had my letter delivered via another service.

I’m in Lyon at the moment and had to send a letter to my sister in London. The process was really fast and convenient. It saved me a trip to the post office and extra costs. I’ll definitely use this service again !

Excellent service. Rebecca was really nice in changing my order in the last minute. Super good. Highly recommend.

Very prompt and efficient

I have been using Modernmail since December last year, and overall, the service has been generally reliable. It is worth noting that a lot of the delivery success depends on Royal Mail’s performance. What stands out most for me is the customer service. The team is genuinely helpful and goes the extra mile to resolve any issues. They are a practical and friendly group, and I look forward to continuing to use their services as they grow.

⭐️⭐️⭐️⭐️⭐️
Excellent First-Time Experience with Modern Mail

This was my first time using Modern Mail and I was seriously impressed. I needed to send a formal complaint letter by recorded delivery and uploaded my PDF at 7:00am. The whole process was smooth and easy — their website is simple to use, and uploading documents only took a couple of minutes.

By 3:00pm the same day, I received confirmation by email that the letter had been posted via recorded delivery. The speed, reliability, and professionalism really stood out.

If you need to send important letters quickly without the hassle of going to the post office, I 100% recommend Modern Mail. I’ll definitely be using them again. Great service from start to finish.

Amazing service , will use again .