I had the pleasure of speaking with Jo via Molo's chat service. Jo was very knowledgeable, knew her business and their products very well, very clear. Polite, professional and knowledgable. Becaus... Toon meer
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Lees wat reviewers zeggen
Rex is an absolute rockstar! He knows criteria like the back of his hand and went above and beyond to help me out with my pre-application process. His expertise ensured that I could confidently... Toon meer
Applied for mortgage with Molo finance. The great thing about molo is they create a account for the buyer so that buyer can check the progress online rather relying on broker. There support team is go... Toon meer
I interacted with the support team ANTON on the live chat. He as simply brilliant. Helpful, very clear and very kind. He linked the two conversations we had on two separate days and was able to answer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Molo is the first mortgage provider designed to make life easy. Real time digital decisions mean that you can focus on finding the right property for you. No branch visits and no printed paperwork.
Contactgegevens
70 St. Mary Axe, EC3A 8BE , London, Verenigd Koninkrijk
- info@molofinance.com
- molofinance.com
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Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I had trouble logging in
I had trouble logging in, but Rex from Molo Chat resolved the issue promptly. He was friendly, knowledgeable, and made the entire process seamless. Excellent customer service!
Rex was very helpful with my query and…
Rex was very helpful with my query and getting it sorted.
Worse mortgage company I ever worked…
Worse mortgage company I ever worked with.
Very slow, with lots of paperwork.
Stay away if you don't want to waist your time.
Anton was very efficient went in…
Anton was very efficient went in dealing with my request!
This is our first intermediary case…
This is our first intermediary case with Molo and it was a pleasure dealing with Anton today. He was friendly and very helpful, dealing with my query promptly. I look forward to doing more business with Molo.
Flexible Lender
Flexible Lender
The broker support on the live chat was great and they did not dismiss my query like some other more mainstream lenders would have. They listened, and Rex especially took the time to speak to the underwriters and get my issue resolved. Would highly recommend.
solicitor change
i had an issue regarding the selected solicitor for my case. but the assistant, Rex, was a huge help and ensured my case was fixed from his end. great customer service from him.
Anton was helpful and gave answers to…
Anton was helpful and gave answers to the questions directly which is helpful
Was Speaking to Rex ⭐⭐⭐⭐⭐
Was Speaking to Rex ⭐⭐⭐⭐⭐
Just had a great chat with Rex about a client I recently got approved. I was a bit unsure about the product I could place them on, but Rex confirmed everything in under 2 minutes!
It’s so refreshing to be able to speak to a real human and not just a chatbot. Thanks for the quick and solid support, Rex—definitely a 5-star experience!
#CustomerService
Thanks Rex!
Rex was very helpful
Rex was very helpful, was able to assist with my queries and was fast at responding.
Anton was patient and quickly resolved…
Anton was patient and quickly resolved my technical issue.
Rex you are a star!
Rex was very helpful and managed to change an error the broker had keyed easily without fuss. Thank you!
Anton is excellent
Anton is excellent, very helpful and always exhausts all options before coming to a resolution - instead of just taking the easiest (and often least helpful) route.
Winda Malingin was very helpful with my…
Winda Malingin was very helpful with my registration and with my inquiry for a new business.
Excellent service delivery.
Excellent service delivery.
Anton was very helpful as he responded to all my enquiries clearly and concisely.
Anton was very helpful
Anton was very helpful, quick and professional!
Super helpful
Anton was responsive and super helpful! Great Work molo support :-)
Paul was able to help and deal with my…
Paul was able to help and deal with my request straight away with no issues
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