I originally reviewed negative but after they emailed me an explanation of the product and the reason my outcome wasn’t what I expected; they offered me a replacement. Those are signs of a reputable... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The design looks better than I expected. It took about 8 days longer than expected for delivery but that could be my local post office's fault. The instructions for application included using two prod... Toon meer
Bedrijf heeft geantwoord
Ive liked these in the past but last order went downhill. They lost my uploads to begin with, sent me the wrong sizes, and the package came open so the tattoos were loose in the mail. *Edit* it too... Toon meer
Bedrijf heeft geantwoord
Ordering was simple and delivery was quick. I was using this as a way to test drive a large (for me) tattoo I had designed before I committed to the size and placement of the real deal. The printed pr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With Over 5 Million tattoos sold Worldwide since 2014, Momentary Ink has grown into one the World’s largest transient tattoo provider. With a 2,500+ designs catalogue, trendy and unique collections of temporary and semi-permanent tattoos for all ages (and tastes) we bring fun, joy and self expression to your life style, celebrations, parties and provide an unique accessory or a fun way to express your feelings, believes and moods. With our state of the art custom design upload feature, we reach every need in the accessory, merchandise and test-drive markets for both individuals, brands and retailers. ● 350,000+ customers ● 5MM+ tattoos shipped ● 152 countries served worldwide ● 300,000+ email subscribers ● 375,000+ social media followers
Contactgegevens
2030 W Baseline Rd, #182-5558, 85041, Phoenix, Verenigde Staten
- support@momentaryink.com
- momentaryink.com
Great customer service, real looking tattoo
Shipping took longer than expected but the customer service team has been so helpful in response to any issues. The tattoo itself was not semi-permanent so it did come off quickly, but the website states the difference and so do the informative cards included in the shipment. The image turned out better than I expected and really did look real.
24 oktober 2023
Antwoord van Momentary Ink
Hi, Katie! We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. I am reaching out to you via email to learn more about what happened and see if we can do something to make this experience a good one for you. It will be great if you can reply to that email with a picture of the tattoo you received. Apologies again,
Nice selection of tattoos at decent…
Nice selection of tattoos at decent prices. Quick delivery once ordered.
26 oktober 2023
Antwoord van Momentary Ink
We appreciate you taking the time to share your feedback, Jan! Thank you so much!
Beautiful!
Beautiful vivid amazing quality! My drawings came out perfect. Will definitely reorder in the future
26 oktober 2023
Antwoord van Momentary Ink
Glad to hear that you liked your Momentary Ink order, Elizabeth! Thank you so much for taking time to give your feedback. You're awesome!
The company has reached out and I am awaiting the new tattoo.
Update:
The company has since reached out and is sending a replacement. They sent me multiple pictures to review and had me pick a version of the tattoo I requested.
The initial purchase and customer service issues were rough but the company has been very helpful and I will complete this review again once the replacement is delivered!
This is the email I sent to the company with a photo of the item which was received:
Joseph
Oct 26, 2023, 18:50 EDT
Good Evening, Today I received my custom semi-permanent tattoo. I purchased a 5x2 custom tattoo in Hebrew and the item was 5 inches long but less than 3/4 tall and the letters were not intact. I have purchased items from your company before and have been very impressed, can I just have a refund for this item and I can send it back to you.
The item I requested was צְבָא הַהֲגָנָה לְיִשְׂרָאֵל
See attached photograph of item which was received.
Thank you,
This was their response:
Michael (Momentary Ink)
Oct 27, 2023, 16:56 EDT
Hi Joseph, Thanks for reaching out! And so sorry to hear you've had an issue with your order.
Unfortunately, we cannot offer free copies of new designs and/or sizes that were done correctly as they were ordered. Our design team had only recreated the picture you submitted and followed how it appeared on there.
That said, we do want you to have the best experience possible so we can offer a one-time offer of 10% off if you'd like to reorder a different size or design. Just use code: insurance35 at checkout.
They did not give me the correct phrase in Hebrew and it was the wrong size. This company is horrible—DO NOT USE
27 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Hi, Joseph!
We're sorry that you feel bad about the experience. However, as we have mentioned in the conversation we had with you, our design team makes the shorter side of the design (height) proportion to the longer side (width) which follows the max size ordered (5") to make the tattoo print look exactly like how it is on the image you submitted when you ordered. If they were to create the design to have exactly 2" on the shorter side (height), the tattoo may look stretched vertically.
After we made you understand the above, we offered you a reshipment of the tattoo in the exact size you want 5" x 2" understanding that you know that the tattoo design may look stretched on that size. However, you mentioned that there were missing parts of the design on the printed version (dots and lines at the bottom of the characters) which we do not see on the image you uploaded when you ordered. We sent you a copy of the image that we received from you and then we did not get a response from you anymore. We were hoping you'd give us your new preferred design image.
I am reaching out to you again via the same thread to retry to make this experience a good one for you. Apologies again,
Wrong Email Delivery
This email for review was sent to me but I’m not the person it was intended for.
24 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Hi Melanie,
We're so sorry about that! There was an error on our end that led to that newsletter email being sent to incorrect customers/subscribers.
Please accept our sincerest apologies and disregard the email that you received.
Apologies again,
Didnt order anything (fixed)
Didn’t order anything
Got an email saying i did, im not sure why
Promptly got a clear up emai, all is good
22 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Thanks for understanding! As a growing (and learning) team, this is highly appreciated. Wishing you a great rest of your day!
Just received an email saying thank you…
Just received an email saying thank you for a bulk order… have not used my acct since 2019. Feels scammy.
24 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Hi there,
We're so sorry about that! There was an error on our end that led to that newsletter email being sent to incorrect customers/subscribers.
Please accept our sincerest apologies and disregard the email that you received.
Apologies again,
Asboultely LOVE THEM
24 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
You're awesome! This keeps us going. Thank you so much for the feedback, Miracle!
very good and lasts ages would recommend
19 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Thanks for the feedback and recommendation, Alexandra! This is highly appreciated.
It's not what I expected 😔
8 maart 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Hi, Araceli! We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. I am reaching out to you via email to learn more about what happened and see if we can do something to make this experience a good one for you. Apologies again,
5 stars all around
The shipping was great and the ink is high quality!
24 januari 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
We appreciate you taking the time to leave good feedback for us, Erica! You're awesome. Thank you!
Great purchase
I love that they have so many options for tattoos. The tats look new when you put them on and they stay looking new for a while.
I tried a semi permanent tattoo before I got a real tattoo just to make sure I liked the image and placement.
The shipping was slow for me but overall it was awesome!
18 juni 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Oh no, we're sorry to hear that the delivery took time! But the team is so thankful for you leaving a good review here anyway, Lauren! Thank you so much!
Panda tattoo
The tattoo came out just how I wanted it and I was very surprised
24 oktober 2022
Review zonder uitnodiging
Antwoord van Momentary Ink
Glad to hear that, Lilly! Thank you! hope to see you again soon!
Good Quality
It was of good quality, and provided what I needed
24 januari 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Thanks for leaving a good review, Mat! This is highly appreciated by the entire Momentary Ink team. Keeps us going!
I never bought from Momentary ink
I never bought from Momentary ink. They keep asking me to review them. Ink box is totally way better!
24 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
Hi Carter,
We're so sorry about that! There was an error on our end that led to that newsletter email being sent to incorrect customers/subscribers.
Please accept our sincerest apologies and disregard the email that you received.
Apologies again,
Must have party tattoos
Must have party tattoos. Easy application, great look. Purchase went smooth, delivered 1,000 pcs in 10 days. Thanks Alex and Micheal.
13 oktober 2023
Review zonder uitnodiging
Antwoord van Momentary Ink
You're welcome, Horvath! Thank you so much for taking the time to leave feedback. We hope to be able to help you again the next time you need to use temporary tattoos. Have a great rest of your day!
The ease of creating my own tattoos and…
The ease of creating my own tattoos and the quality of the items upon receipt is the reason I gave five stars. These are a present, and I haven't given them yet, so I can't speak of how well they last and how they look on skin. There are enough positive reviews to suggest they'll be great, though. A bit of feedback might be to offer images of similarly sized tattoos on a forearm, or even on a common item like a sheet of printer paper, etc. Just to give a better sense of scale. I put a ruler on my arm and that was good enough for me, but a picture of a 3x3 tattoo on a bicep might sell more 4x4 or larger tattoos!
6 oktober 2023
Antwoord van Momentary Ink
Thanks for the insight, Robert! I'll let the team know about this. This is greatly appreciated!
Stayed sticky and immediately looked dirty
I followed the instructions for my custom temporary tattoo and now 2 hours later it is still sticky and the clear parts of the tattoo already look dirty.
Super disappointed and feel a bit cheated having paid for this.
27 september 2023
Antwoord van Momentary Ink
Hi, Katie! We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. I am reaching out to you via email to learn more about what happened and see if we can do something to make this experience a good one for you. Apologies again,
Satisfied 1st Time Customer
Quick setup for a custom tattoo of my birth date in Roman numerals. Shipment came in a few days. Easy directions and easy application.
9 oktober 2023
Antwoord van Momentary Ink
Thank you, Craig. We hope to see you soon on MomentrayInk.com for more exciting tattoos.
My order arrived cut off
My order arrived cut off. One of the tattoos I ordered was cut short.
9 oktober 2023
Antwoord van Momentary Ink
Hi, James! I'm sorry to hear that! I'll look into that issue. I'll email you to get more info.
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