Asda Money Reviews 

10.939
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I got myself in a state trying to make a payment on my new Asda Credit Card. The online information didn’t help but one quick call to Ash in Collections and the issue was sorted. He knew immediately w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Liam was brilliant! He brought our click + collect order within minutes of us pulling up. Speedy service & they were very professional as well.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been with Asda for our pet insurance for a number of years, and thank goodness, as unfortunately our family dog was diagnosed with Lymphoma last year. Asda have been brilliant throughout. From... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Really disappointed with the service. I rang to cancel my pet insurance policy in August, but it clearly hasn’t been cancelled as they’ve continued to take payments from my account for the last 2 mont... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contactgegevens

  • Great Wilson Street, LS11 5AD, Leeds, Verenigd Koninkrijk

  • money.asda.com

4,5

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(10.939)

1.617 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have used Asda Travel money for 7…

I have used Asda Travel money for 7 years & have found that they give the best rate overall & with the app I can top up easily on holiday

29 augustus 2026
Logo Asda Money

Antwoord van Asda Money

Hi Kate,

Thank you for taking the time to leave a review. We are glad to hear that the app is easy to use and top up easily. Thank you for your continued trust in our services.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Very good Comms. App is excellent

14 augustus 2026
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Antwoord van Asda Money

Hi Simon,

Thank you for taking the time to leave a review. We are glad to hear that the service was excellent and that you received very good comms and that the app is excellent.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Asda credit card

Really good and easy to use good for back up or spending on the go

7 december 2025
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Antwoord van Asda Money

Hi Diane!

Thanks so much for the lovely 5-star review! ⭐️💚 We’re delighted to hear you’re finding your Asda Money Credit Card really easy to use and handy for spending on the go. 💳💚

We really appreciate you taking the time to share your feedback! 😊

Shannon

Beoordeeld met 5 van de 5 sterren

Asda travel insurance

Purchased Asda travel insurance. Very quick and easy to use. Got a quote very quickly
Good value for money. Highly recommend

13 augustus 2026
Logo Asda Money

Antwoord van Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the Asda travel insurance purchase was quick and easy and that you got a quote quickly which was good value for money. Thank you for recommending us.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 3 van de 5 sterren

Will probably go with someone else fot…

Will probably go with someone else fot tavel insurance next year.

20 augustus 2026
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Antwoord van Asda Money

Hi Robert,

Thank you for taking the time to leave a review. We are disappointed to hear that your not happy with the services provided, any feedback that you would be willing to give will help us to improve our offering for the future.

Best Wishes,
Grace

Beoordeeld met 4 van de 5 sterren

Easy and effortless

Easy and effortless

16 juli 2026
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Antwoord van Asda Money

Hi Kimberley,

Thank you for taking the time to leave a review. We are glad to hear that the process was easy and effortless.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Travel insurance taken out

Travel insurance taken out. Quick and easy to do.

12 augustus 2026
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Antwoord van Asda Money

Hi Mrs Morley, we're so glad to hear that obtaining travel insurance was a quick and easy process for you. We appreciate your positive feedback! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Travel insurance

Easy and simple application and good prices

19 augustus 2026
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Antwoord van Asda Money

Hi Mrs Coyle, thank you for your wonderful review! We're so pleased to hear that you found our application process easy and simple, and that you're happy with our prices. We appreciate your feedback! Best wishes, Libby

Beoordeeld met 2 van de 5 sterren

What was the point of filling in the…

What was the point of filling in the Asda Rewards information when no loyalty points were added? Much like when shopping in Asda, no Rewards given again...

19 augustus 2026
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Antwoord van Asda Money

Hi Chris, if you are referring to the 'buy annual multi trip travel insurance and get £10 into your Asda Rewards Cashpot' offer. I can confirm the £10 will be applied to your Cashpot balance within 7 months from the date of purchasing the travel insurance policy (included in the T&Cs). Please do not hesitate to reach out if you have further questions. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Travel insurance

Purchased travel insurance through the Asda online was a very good price thankyou

12 augustus 2026
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Antwoord van Asda Money

Hi Karina, we're delighted to hear that you found our travel insurance to be a great value and that you had a positive experience purchasing it online. Thank you for your kind words! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

It’s good to talk to a human being

I got myself in a state trying to make a payment on my new Asda Credit Card. The online information didn’t help but one quick call to Ash in Collections and the issue was sorted. He knew immediately what the problem was and reassured me. Technology is wonderful when it works but when it doesn’t having someone to speak to, especially someone like Ash who was efficient and patient, is vital. I was ready to cancel my account until I spoke to him. Well done!

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Asda Money

Hi Lynda!

Thank you so much for the fantastic 5-star review! ⭐️💚 We’re delighted to hear Ash was able to quickly identify the issue, reassure you and get everything sorted. 💳💚

It’s lovely to hear that his patience and understanding made such a difference, and we’ll be sure to pass your kind words on to him. 😊

Thanks again for taking the time to share your experience!

Shannon

Beoordeeld met 1 van de 5 sterren

I visited Asda travel money in…

I visited Asda travel money in Blackburn this morning and was met by the rudest cashier ever. As I approached the bureau he just looked at me, didn’t speak. He only spoke to tell me how much it would be. He then proceeded to almost throw the card machine into the well still not speaking. On the first 2 attempts to make payment it wouldn’t work, he still didn’t speak or offer to help. He then just threw the currency into the well. Disgusting behaviour. No hello or goodbye or thank you. I certainly won’t be going there again.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Asda Money

Hi Karen, we are truly sorry to hear about your experience at our travel money bureau. We understand your frustration with the service you received, and we sincerely apologise for the cashier's behaviour. This is certainly not the standard of customer care we aim to provide. We are taking your feedback seriously and will address these concerns with our team to ensure such incidents are not repeated. We appreciate you bringing this to our attention. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Travel insurance

The insurance quote was what I was expecting

10 augustus 2026
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Antwoord van Asda Money

Hi Steven, we're glad the insurance quote met your expectations. We appreciate you taking the time to share your feedback. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Easy to use and very competitive price

Easy to use and very competitive price

14 augustus 2026
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Antwoord van Asda Money

Hi Andrew, we are delighted to hear that you found our service easy to use and that you are pleased with our competitive pricing. Thank you for your positive feedback! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Holiday insurance

Quick and easy process to get excellent cover for a reasonable price.

17 augustus 2026
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Antwoord van Asda Money

Hi Steve, we are so pleased to hear that you found the process quick and easy, and that you received excellent cover at a reasonable price. Thank you for your kind words! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

That you can actually get to speak to an agent

Agent couldn't have been more helpful, answered all our questions, gave me all the information I needed, was so pleasant and helpful. A credit to your company

17 augustus 2026
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Antwoord van Asda Money

Hi Kate, we are so pleased to hear about your positive experience with our agent. It's wonderful to know that we were able to provide you with all the information and assistance you needed. Thank you for your kind words; we truly appreciate your feedback. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Easy and price was good

10 augustus 2026
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Antwoord van Asda Money

Hi there, we're so glad to hear that you found our service easy to use and that our pricing met your expectations. Thank you for your wonderful feedback! Best wishes, Libby

Beoordeeld met 4 van de 5 sterren

Competitive quotes

Competitive quotes, easy to use

16 augustus 2026
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Antwoord van Asda Money

Hi Dawn, we're so glad to hear you found our quotes competitive and our service straightforward to use. Thank you for your positive feedback! Best wishes, Libby

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