Monthly Madness your are the Best i bought Yaber pro 8 projector on friday and delivery was done today on monday.Thank you Robyn for your professionalism and support through the shipping process.Will... Toon meer
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Lees wat reviewers zeggen
Excellent service, from start to finish. Communications, with Robyn, a customer support lady, was a breeze, as she kept me up to date on everything. We did have issues with the first two things that I... Toon meer
I found this website while looking for a specific item. Monthly Madness had the item almost R70 cheaper than all the other sites. And then i got a great welcome discount too. Service was very quic... Toon meer
Placed an order with Monthly madness for Fairy lights on 25th October - after leaving rating on Trustpilot they advise they have technical issues and all will be sorted within a day or two.. still n... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bringing South Africans Unbeatable Deals On Trending Products And Brands. 2 Day Free Shipping Above R999. Secure Payments. 12 Month Warranty On All Products. 30 Day Free Return Policy. No Inflated Discounts. Proudly South African. Real Deals On Electronics, Beauty, Homeware, Toys, Lighting, Fitness And More!
Contactgegevens
Zuid-Afrika
- monthlymadness.co.za
4,0
Goed
443 reviews
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I requested for a refund immediately…
I requested for a refund immediately after opening my package as the items were different from online description. I have been waiting for over a week now with no response. I sent a follow up email and still no response. Terrible customer service
4 december 2022
Antwoord van Monthly Madness
Hi Mduduzi, thank you for your feedback. We have processed your refund and forwarded you confirmation thereof. Please let us know whether you have received it.
Very quick and efficient and excellent…
Very quick and efficient and excellent quality.
4 december 2022
I ordered different sizes
I ordered different sizes, received 3 of the same size. Time to deliver was excellent, but the covers don't fit the couches.
7 december 2022
Antwoord van Monthly Madness
Hi Tracy, thank you for your feedback with regards to the couch covers. It has been noted. The statement regarding your order details are incorrect though. You purchased 3 of the same size in the same colour.
Kept in constant contact
Kept in constant contact. When I use a new site I am always a little nervous, but not with your company. Very professional! Thank you!!
4 december 2022
Very speedy delivery!
Very speedy delivery!! Everything that was promised was fulfilled.
7 december 2022
Experience was great
Experience was great. From purchase to delivery absolutely seamless. Product excellent. Thank you
8 december 2022
I did not receive my order
I did not receive my order! I paid extra for faster delivery!
4 december 2022
Antwoord van Monthly Madness
Hi Tariq, thank you for your feedback. We have investigated your claim and as per the tracking information, your order was delivered on 5 December 2022 to the address provided.
Great service and delivery
Great service and delivery. Received all and good price for two trolleys. Two of the screws could not be inserted as there were no holes.
4 december 2022
Antwoord van Monthly Madness
Hi Wanda, thank you for your feedback. We have noted it and will be adding an additional step in our QA process. I apologise for the inconvenience.
I didn't get my second battery in the…
I didn't get my second battery in the parcel which I ordered and paid for.
6 december 2022
Antwoord van Monthly Madness
Hi Ockie, thank you for your feedback. We have dispatched it and it's on its way to you. I apologise for the inconvenience.
Top class business
Service - 5 star
Communication - 5 star
I love dealing with such professionalism and would support them as there goods & prices are "5 star" as well
30 november 2022
I ordered and paid for 2 Maisonware…
I ordered and paid for 2 Maisonware manual juicers and only received one. I immediately emailed the support/help line and finally got a reply yesterday saying they're looking into it?
It's now been 2 days with no explanation as to whether I'll receive the 2nd one or not. I ordered these on the 1 Dec and expected to receive them in good time for the 15 Dec when I need them as gifts.
6 december 2022
Antwoord van Monthly Madness
Hi Denise, I apologise for the mistake and have processed your refund.
wrong product delivered
wrong product delivered. Only whatsapp to try and resolve. No communication
6 december 2022
Antwoord van Monthly Madness
Hi At, I am sorry that you did not receive the correct product, and I hope that you have received your refund as promised.
Great communication
Great communication, product delivered very quickly. The products are functioning well.
2 december 2022
I BOUGHT THE FITTED COVER FOR A TWO…
I BOUGHT THE FITTED COVER FOR A TWO SEATER COUCH AND IT DOESNT FIT I HAVE TRIED EVERY WAY POSSIBLE.
1 december 2022
Antwoord van Monthly Madness
Hi Thelma, I am sorry that the purchase was not what you expected. Kindly drop us an e-mail at help@monthlymadness.co.za, and I will arrange for the collection of the item and have your refund processed. i apologise for the inconvenience.
One Step Beyond Excellent
Excellent communication from the time of placing my order. Fast, efficient delivery - ordered on Black Friday and received the goods on the following Monday morning. The products were exactly as described on the website - good quality and practical. All round excellence.
27 november 2022
Fast and effective!
1 december 2022
Bad customer service
No one is responding to my emails/Watsapp or Facebook message. I will not be using your services again. Please respond
23 november 2022
Antwoord van Monthly Madness
Hi Anthea, thank you for your query. Your return waybill and refund have been e-mailed to you. I apologise for the inconvenience.
Wrong content in package.
Wrong content in package.. first delivered to wrong adres in a different lane. fortunately the receiver were honest, but disappointingly we discovered it was the wrong content at a huge price value difference
21 november 2022
Antwoord van Monthly Madness
Hi Susan, I apologise for the delay in response. I will try to determine where your order is.
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