Montpellier Appliances Reviews 

1.689
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The machine itself is fine albeit it a bit noisy. However last Saturday it wouldn’t spin so phoned Curry’s as I had a ‘whatever happens’ policy and am paying £5 a month. They told me it was still unde... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpful, prompt with delivery. The only fault was that 1 person only delivered fridge - my husband is 85 so he wasnt able to help.

Beoordeeld met 1 van de 5 sterren

We Bought a 10kg tumble dryer, we were quite keen to buy British and this seemed to fit the bill. Within the first year the machine broke, as it was under warranty and the engineer said it is not wor... Toon meer

Beoordeeld met 5 van de 5 sterren

I was dubious about buying a washing machine and tumble dryer from a a company that doesn’t carry a main brand name. One of the reasons for the purchase was matching machines and tumble dryer that was... Toon meer

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Kookwinkel

Over Montpellier Appliances

Geschreven door het bedrijf

A huge range of refrigeration, laundry, dishwashing and cooking home appliances. Montpellier stocks fridges, freezers, washing machines, ovens, cookers and more Where to buy

Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 55% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,3

Alle reviews

(1.689)

57 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Confident in our purchase

We were so happy with the customer service from an initial phone enquiry to check specifications and price to purchase and delivery.
Quality product and excellent customer service.
2 year warranty gives good peace of mind too and product confidence

18 juni 2024
Beoordeeld met 5 van de 5 sterren

Their tumble dryers are great

The tumble dryer MONTPELLIER MTDC8SDW 8 kg Condenser Product code: 551838 at £329.00 is great. I remove the condensation water and fluff in its baskets every two washes. It is very quiet, good design and easy to use and plug.

10 juni 2024
Beoordeeld met 4 van de 5 sterren

Does The Job

We purchased the extractor to replace a similar one that we have had for over 20 years.
The new one is fine but nothing like the quality of the old one, hood and chimney are very light metal.
Does the job.

13 juni 2024
Beoordeeld met 1 van de 5 sterren

Dreadful customer service

Dreadful customer service. Bought a Montpellier integrated dishwasher for a new kitchen, it was missing the fitting kit to attach the door. I offered to collect one from Montpellier in Tewkesbury, as fitter was waiting for it. They had none in stock so ordered one, which failed to arrive two days running. When I threatened to return DW to retailer they located a kit in eight minutes - they took it from another DW sitting in their warehouse. Pity they didn't do that straight away instead of messing me around.

13 juni 2024
Logo Montpellier Appliances

Antwoord van Montpellier Appliances

Dear Caroline,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered with your Montpellier integrated dishwasher purchase.

We understand how frustrating it must have been to face delays, especially when you had a fitter waiting to complete your kitchen installation. It is disappointing to hear that we did not meet your expectations in promptly providing the necessary fitting kit.

At Montpellier, we strive to provide excellent customer service, and it’s clear we fell short in this instance. We appreciate your patience and your proactive approach in offering to collect the kit. Your feedback highlights an area where we can improve our processes to ensure this does not happen again.

If there is anything further we can do to assist you or if you have any additional concerns, please do not hesitate to reach out to us directly at customerservices@montpellier-appliances.com. We value your business and hope to have the opportunity to serve you better in the future.

Thank you once again for your feedback.

Best regards,

Customer Services

Beoordeeld met 4 van de 5 sterren

All delivered as expected

All delivered as expected. Runs really quietly, don’t think I’ve heard it make a noise. Have set up my warranty with ease, received follow up phone call with option to extend. Decided to decline as first time I’ve had an integrated fridge/freezer and I really don’t like it. Would never choose one again, having said that they look far nicer in your kitchen of course, but I’d have separate appliances as the fridge is so ridiculously high. I need a little stool to see at the back of the top shelves and it’s not easy to take a large milk (4 pints) out the door as it’s so high you have to lift and pull which affects my arthritic shoulders

10 juni 2024
Beoordeeld met 4 van de 5 sterren

The Montpellier chest freezer …

The Montpellier chest freezer we bought from Curry’s was delivered on time and by very courteous drivers. However on later inspection the back panel was found to be a little distorted and the instruction book written in a way that made it difficult to understand the controls instructions.
Since being contacted by Becky at Montpellier directly, I was sent a link to a very helpful YouTube video giving full instructions.

14 juni 2024
Beoordeeld met 3 van de 5 sterren

I found it difficult to install on my…

I found it difficult to install on my own, it would really take two people.
The main disappointment is the noise, which is exacerbated by the filter. The filter needs to be secured better or at least insulated around the edges, as it vibrates.
It could be better and upon reflection I should have waited and sourced another Siemens, Bosch or NEC. They're more expensive but quieter and probably longer lasting.

9 juni 2024
Beoordeeld met 4 van de 5 sterren

The main reason I bought this cooker is…

The main reason I bought this cooker is that the main oven temperature can be set very high, up to 280°C and that the brackets holding the shelves are not surrounded by catalytic linings, allowing more hot air and steam to circulate around. I thought these two features would be great for baking french baguettes, and indeed my first attempt was a great success.

14 juni 2024

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