Montu UK PharmacyReviews 

395
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Montu, they certainly have the best selection & personally best grade of flowers products available, although subject to prescription and some grades are limited as not open to new requests. If on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

well impressed with the service, from communication with Alternaleaf and myself to product delivery. I would recommend other people to use them, thank you. emails with updates and progress all re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delivery was 5 stars , and very quick . The doctors are amazing, you do understand very well , they explain in simple practical way . The product , your prescription it’s better than I was thinking,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Communicate via chat seems AI and not UK based by terminology used. They lost my prescription and still after 3 weeks not setupy account with them. Montu own Alternaleaf too so their own in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online apotheek

Geschreven door het bedrijf

Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

395 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,0

Alle reviews

(395)

298 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Started off well with montu… and then…

Started off well with montu… and then it just went downhill so bad and so fast. I’ve basically only ever had one prescription with no drama. Every other time there’s some drama or hold up.

Contradictory emails that say one thing but then montu decides to do the opposite of that.

Out of stock items when you go to order your prescription is happening more and more and their delivery service is useless. I have open complaints with them from April that they’ve never concerned themselves with actually dealing with, 99% of the customer service agents have NO idea what they’re doing and rarely get back to you. Just an all round awful experience I would not recommend this company to anyone who wants a prescription regularly. Put it this way I still have an open complaint from the 5th of may that they’ve ignored multiple emails about despite assuring me they would fix it.

Very disappointing for a service that started well. Would NOT recommend to anyone now

27 juni 2026
Review zonder uitnodiging
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Antwoord van Montu UK Pharmacy

Hey Lisa, we’ve requested more information via Trustpilot, please respond when you can and we will look into what happened and come to a resolution. Thank you.

Beoordeeld met 5 van de 5 sterren

The first time I ordered was proving a…

The first time I ordered was proving a little difficult as I'm not tech savvy. Montu have an excellent customer service department which helped me understand the process.

19 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Jamie, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Service excellent

Service excellent

19 juni 2026
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Antwoord van Montu UK Pharmacy

Hi John, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Thorough and curtious

Thorough and curtious

19 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Amanda,thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Fast delivery 😁

17 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Angie, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

thank you

thank you. smooth experience, no problems at all.

17 juni 2026
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Antwoord van Montu UK Pharmacy

Hello , thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 5 van de 5 sterren

Great experience understood everything…

Great experience understood everything got my prescription all set

19 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Daniel, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

19 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Emma, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Quick and efficient

The delivery was quick and efficient. No issues were found.

18 juni 2026
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Antwoord van Montu UK Pharmacy

Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, honest and flawless service from initial phone call to receiving first prescription.

18 juni 2026
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Antwoord van Montu UK Pharmacy

Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 5 van de 5 sterren

Nothing complicated just a easy smooth…

Nothing complicated just a easy smooth process.
Thank you

18 juni 2026
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Antwoord van Montu UK Pharmacy

Hi, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 5 van de 5 sterren

The process was easy and…

The process was easy and straightforward. Both nurse and the medical consultant were easy to talk to and explained everything to me clearly.

18 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Michael, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Montu UK Pharmacy

Hi Raj , thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Quick and easy delivery service

Quick and easy delivery service

18 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Darren, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Great

Great, Put in an order of 70g on a Friday, Was delivered before 1pm on the Saturday. Great products, great flower. Wish I went with alternaleaf and montu sooner.

18 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Nathan, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Montu UK Pharmacy

Hi Diane, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Yay weed!!!

17 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Steve, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

First order

First order, arrived quickly and quality products.

17 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Mark, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Great service

Great service , great advice finding the effects of the flower working,

17 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Adam, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Excellent all round

Excellent all round

17 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Rob, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

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