Montysguitars Reviews 

829
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After three wiring looms (LP and Strat), a set of original double cream PAFs for my Hartung Embrace, a set of Bethnal Greens for my Maybach Wild Saffron Custom and a set of JM Obsidian single coils fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Fabulous products, fabulously designed and packaged. My PAF pickups are genuinely wonderful sounding and arrived in packaging that drew a small crowd. Ditto the wiring loom. Incredible attention to de... Toon meer

Beoordeeld met 5 van de 5 sterren

Completely transformed my guitar, pick ups are fook’in amazing, clarity and volume without to much gain. The highs are pretty and the lows you can actually feel not just hear, mids have stomped being... Toon meer

Beoordeeld met 4 van de 5 sterren

Great customer service and obviously the pickups are outstanding. Especially the vintage Jazzmaster neck pickup, it's completely perfect. The only reason it's not a 5 is because one wire was barely at... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Muziekinstrument fabrikant

Geschreven door het bedrijf

Monty's Guitars is the UK's one stop workshop for handmade guitar and bass pickups and London based repairs. Home to our award-winning PAF pickups, Monty's is committed to the pursuit of tonal excellence.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

829 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(829)

79 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Helpful Monty's

I telephoned Monty's in Cheltenham to discuss a pick-up solution for one of my guitars. The guy I spoke to was very helpful, and made a suggestion as to what might suit. He quoted two weeks delivery. I followed up with more research and ordered a pair of pick-ups from Monty's online. They arrived within one week!
I fitted them myself, along with new pots and caps.

23 juli 2024
Beoordeeld met 1 van de 5 sterren

I was unimpressed

I was unimpressed. I have liked what I’ve seen and heard so got some pickups and a loom for my Casino. Firstly they sent the wrong loom and secondly made assumptions about what I needed from the pickup and said I needed an extra £90 special base plate. The pickups were not well balanced didn’t fit my guitar and needed shimming and the loom I specifically asked for was just a standard loom. I asked before ordering whether the loom could be made to fit as the jack socket was in a different location to the standard 335 loom and was told that it wasn’t an issue, but a standard loom arrived. The pickups themselves were no better and maybe even a little less impressive than the Chinese stock pickups. Overall not particularly impressed. I dealt with Matt directly some years ago and was pleased with his knowledge and service, I feel they may be the victims of their own success a little as they have expanded I feel standards may have slipped a touch.

In your response you are attempting to gaslight. Why would I contact you when the issue arose from you not listening in the first place. The very reason I asked you what was needed was because it was casino coupe not a standard. This, was clearly communicated and you literally assumed you knew better than the person who owned the guitar and ignored my questions. You’ve confirmed here that you didn’t engage with what was written in my email by admitting you thought the guitar was standard despite me never saying this and clearly stating the opposite. I made it explicitly clear about the loom too. Just take the criticism and stop trying to push the blame onto the customer.

23 juli 2024
Logo Montysguitars

Antwoord van Montysguitars

We are very sorry you were underwhelmed by our pickups and loom. We always strive to provide the best products and an excellent experience for our customers. It is rare, but sometimes things don’t go according to plan.

The extra £90 for the set of pickups is due to the metal covers needed to fit them to the Casino’s curved top and specific staggered baseplates. These are needed to make the pickups fit easily in the guitar without shimming. Unfortunately, both these factors increase the cost of the pickups, which come with plastic covers and non-staggered baseplates as standard and will not fit a Casino.

A 335 loom would fit a Casino as standard. We apologise if we misunderstood what you were looking for. We communicated about this before the sale and were under the impression that you had a standard Casino.

All of this could have been resolved easily and quickly if you had contacted us and informed us of any of these issues before leaving a review. We would have been happy to make things right and would have made it a priority to do so. We provided what we thought you wanted, and from the emails we communicated, you seemed happy with the experience.

We are very sorry for all this; we wouldn’t have deliberately sent you incorrect things or something you wouldn’t have liked. Please get in touch directly, and we will do what we can to resolve the situation.

Beoordeeld met 5 van de 5 sterren

Buyibg from Monty's feels like going to your local store where the owner knows you for yeats and treats you like a friend

I bought a pair of pickups and some montipresso and instrument food. Received all in a week all the way to Mexico. Starting from the packaging and wrapping to the use of the products, everything was like a nostalgic experience from when we bought things from stores and the sellers actually cared about the quality of your purchase, so you come back another day.

23 juli 2024
Beoordeeld met 5 van de 5 sterren

The best guitar upgrade shop

Nice personal touches during the sale and very helpful and considerate in helping with self-install issues. I would strongly recommend them to anyone looking at upgrading a guitar with some unique and useful bonus features 👍👍Actually, customer service is unique too, there is literally no-one as good. They are truly the best!
<3 <3 <3

27 november 2023
Review zonder uitnodiging
Logo Montysguitars

Antwoord van Montysguitars

We are sorry about this, Victor. We are not sure what has happened. We work really hard to fix issues when they arise. I emailed you this morning to see what we can do to resolve the situation.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer