Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives s... Toon meer
Bedrijf heeft geantwoord
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer
Bedrijf heeft geantwoord
Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
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Contactgegevens
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Verenigde Staten
- support@morningsave.com
- morningsave.com
4,5
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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They were thorough and professional
They were thorough and professional
28 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for leaving us a review.
I appreciated the quick response and…My review
I appreciated the quick response and helpful information I received from Caitlin at Morningsave.
6 juni 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you so much for sharing, Annette. We are always happy to help!
Jessica to the Rescue!
I had a defective product and contacted customer service. Jessica was quick to respond and helped resolve my issue. She was knowledgeable and helped problem solve. Love purchasing on MorningSave..so many good deals on things I use!
12 juni 2026
Review zonder uitnodiging
Antwoord van MorningSave
We are so glad that Jessica was able to fix your issue. Thank you for the review.
2 wireless phone chargers
I ordered 2 wireless phone chargers. One of them worked for a day only and the other one I shipped to my girlfriend who lives in another state. I emailed Morning Save and told them what happened. They immediately sent me 2 new chargers no questions asked. That was so kind and professional of them. I advise you to order from Morning Save the customer care team is AWESOME!!
20 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Mark, thank you so much for this review. We are happy that your issue was resolved quickly.
Shipping
Order.
Shipping stopped midway. Supposed to be here 10 days ago. No information. No response to two complaints.
It seems to be a repeat problem. The item has stopped in a shipper handoff to USPS. MorningSave should have been communicating with me the buyer on delay of shipping. Very unresponsive. Trust is zero.
Too good to be true when product is that cheap. Should know better. Want to get my money back
9 juni 2026
Review zonder uitnodiging
Antwoord van MorningSave
Hello, We are so sorry that you had trouble with this order. I attempted to ask for more information, to take a deeper look into your complaint. I have reached out to you directly on the email that you responded with. Looking forward to assisting you.
MorningSave customer service
My experience with Caitlin was above and beyond. She was very patient and courteous. Her responses were very precise and helpful. Customer service was quick to respond. My problem was resolved to my satisfaction.
Mrs. Cluff
8 juni 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you so much for this great review! 💜
good to buy from
7 juni 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review.
Don't do it
Don't do it! I ordered a portable charger and within a few hours realized how overpriced it was to ship it. I immediately tried to cancel it. They responded it was too late, it was already processed. It was NOT. It was "shipped" 3 days later. I received a notice that it was delivered 2 days ago...I did not receive it at all...NO RESPONSE when asking for replacement or refund
6 juni 2026
Review zonder uitnodiging
Antwoord van MorningSave
Hi Brenda. I requested more information from you to look further into your issue and unfortunately there was not a response from you. If you could or still need assistance we are happy to help, please reach out to our team directly from our support tickets.
Caitlin came through for me once again…
Caitlin came through for me once again on I item that was defective! I tried everything to make them work, thought I was losing my mind but after texting with Caitlin I discovered it wasn't me after all!! Whew
She is amazing and a great asset to your company!! Thank you!
3 juni 2026
Review zonder uitnodiging
Antwoord van MorningSave
We are delighted you were able to get your issue resolved, Judy. Thank you so much for your kind words and honest review.
The representative was very helpful and…
The representative was very helpful and answered all my questions in a manner that was throrouh and understandable.
28 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
This is a great review, Maria. Thank you!
very professional
very professional, informative, and helpful took care of the issue 🤙
29 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
We are glad that your issues were resolved. Thank you for the review. :)
Customer service is excellent at…Morningsave.com
Customer service is excellent at Morningsave.com. They take care of issues with orders quickly.
29 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review, Pamela :)
Great and fast customer service
Great and fast customer service. Had a problem with my order and Jessica sid a great job of fixing the problem. I highly recommend using morning save their prices are excellent.
26 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for this awesome review and for the shout out to Jessica.
Great customer service!
One item was missing from my order, so I contacted the company. Jessica immediately took care of the problem and sent out the replacement. She's a great example of how customer service should be!
27 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for this shout out to, Jessica and for your review. We are always happy to help.
Samantha was very helpful and followed…
Samantha was very helpful and followed up promptly even though I was not satisfied with the product, she made every attempt to help
21 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review. We are glad Samantha was able to put her best effort into helping.
I had a great customer service…
I had a great customer service experience with Caitlin. I received a gift for mothers day from Morningsave from my dad. The products didn't work. I reached out via email and got such a fast response from Caitlin. She did so great and resolved my issue much faster than I expected. I appreciate that so much. Thank you to Caitlin.
Regina
18 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Hey there, thank you so much for your review. We are always happy to help. :)
Ordered a product
Ordered a product , said could add on in one hour if ordering more. Called my daughter to ask if she wanted, she was in a meeting and called back as quickly as she could. It was 85 minutes later, not 60 even tho I tried! But they charged me the additional 9.99 shipping same product to same address , I asked for consideration for 25 minutes and the effort but nope . Plus quite rude
21 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you, I was able to look over your account. We do offer free shipping for one hour after your first order is placed. It looks like you placed one order at 11:45am and the second order at 1:10pm that second order was placed outside of the hour window, unfortunately. Thank you for your review.
Amazing Customer Service Experience
I recently worked with Samantha from the Morningsave team, and I was extremely impressed with her support. She responded to my issue very quickly and resolved my case much faster than I expected.
Through the process, Samantha was professional, efficient, and clear in her communication. She understood my concern right away and took immediate action to fix the problem, which made everything easy and stress-free for me.
I really appreciate the excellent service I received. Samantha is a great representative of the Morningsave team, and her quick resolution of my case deserves recognition.
20 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Samantha is indeed great! Thank you for sharing and leaving kind words for her and for our team.
Jessica provided excellent customer…
Jessica provided excellent customer service on one order, enough to restore my confidence in MorningSave.
19 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for sharing your experience. We are glad Jessica was able to help.
Samantha was quick to respond and took…
Samantha was quick to respond and took care of my issue in a timely manner. Great customer service.
18 mei 2026
Review zonder uitnodiging
Antwoord van MorningSave
Samantha is great! 😊 Thank you for leaving a review for our team and especially Samantha.
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