Mortgage Bureau Reviews 

Daniel p Shepard and jade stein where amazing really helped through the process and also award any questions I had I would highly recommend them to anyone especially first time buyers like myself

Fantastic service from start to finish! Jon Norridge and Jade Stein helped speed up my mortgage application and made the whole process so much smoother. Clear communication, always quick to respond, and really took the stress out of it all. Highly recommend!

We needed to source the right mortgage quickly and didn't have the time, expertise or desire to do it ourselves. Georgia Hayden from Mortgage Bureau did all the hard work and sourced a new mortgage quickly in just a few days. And importantly found the right mortgage for our slightly complex requirements. Truly exceptional and professional service with excellent value for money.

I had a wonderful experience with Mortgage Bureau. They were contacting me with every step all the way. I was receiving emails and calls from Dave and Jade Stein who were very professional and took time to explain all I needed to know.

Jade has been fantastic, encouraging to provide documents when needed and I felt respected and supported all through the process. I recommend the organisation to any one that require their services.

Regards,
Angela Acha

Jon and Jade have been nothing short of amazing, they turned everything around for us so quickly, and regularly kept us informed, we would have not been able to do this without them!

Fantastic professional company and team. Sarah, Jade and Daniel were my point of contacts and they were all very helpful. I would highly recommend.

I had a very good experience with this company, They made my home-buying experience very easy. The communication was on point.

Georgia Hayden was great throughout the process! Highly recommended!

Very helpful company John and jade 10/10 communication was spot on very helpful and very polite will definitely use them in the future ☺️☺️

Fantastic team and we feel safe knowing that our future mortgage requirements will be safe in their hands.

From the start of the process Lindsay and then Jade Stein were wonderful.

After our initial meeting with Lindsay. It was left in Jade’s very capable hands. To helm the course towards us achieving our dream home. Jade kept us regularly informed. Quickly answered any queries we had. Also her manner via telephone or email. Contained exactly the correct balance of professionalism and genuine care. To put our minds at ease and giving us complete confidence that we were being kept to the right track. For what is, let’s be honest. A potentially stressful experience for any perspective purchaser.

Jade showed herself to be a true asset to the company. With a skill set that demonstrates why you should choose them to oversee your mortgage requirements. Ahead of the competition.

Thank you Jade & Lindsay,

Zivile & Mark

Fantastic service from beginning to end.
Daniel Shepherd and Jade Stein supported us fully through our mortgage application. Regular updates helped us understanding the process so much.
As foster carers our mortgage application wasn’t straight forward, but the experience of both Daniel and Jade ensured things went to plan.
Thank you so much

Alexander Owen super helpful, very thorough. Developed a good working knowledge of my situation very quickly and gave me all my options... very well prepared and followed up in writing same day with clear advice. Brilliant! Thank you so much. Can highly recommend.

Have had great experiences with them renewing my mortgage and reviewing my life insurance policies too!

I'd never heard of Mortgage Bureau before I used them. But I cannot fault a single moment of my experience from start to finish. The team I dealt with listened to my needs, gave helpful and balanced advice, followed through on commitments, acted promptly and always kept me up to date on the progress of my application. Instructions were really clear. I'd definitely use again.

Im happy about this service, thank you

Very good service, I am satisfied, thank you

Mortgage Bureau were recommended to us by David Wilson Homes and we have had an extremely positive experience,
they kept us updated of the progress throughout and very quick to answer any questions we had. would not hesitate to recommend to friends and family

Great experience working with Anouska to obtain a better rate for our mortgage . She could not have been more helpful and answered everything asked of her.

We will definitely be returning when next required.

Decided to try Mortgage Bureau ("MB") as we've always stuck with the same brokers and MB were recommended by the David Wilson Homes. We were then passed to an advisor who at first seemed to be keen to get the ball rolling and help us get the right deal. We currently have a port over mortgage and just needed a further top up mortgage for the new home.

The advisor arranged took all the necessary details and then prior to our scheduled meeting, advised me that our current mortgage provider would not give us the mortgage we needed and we're around 40k short. We felt this was odd given 1. We are already a customer and 2. The mortgage needed was less than 4x our combined salaries total.

He then recommended another mortgage but this would mean we would be hit by the early payment charge. As we felt we had no choice we proceeded and then came the mortgage meeting. We discussed the above and then proceeded to protection cover I.e life insurance, etc. After giving us all the bells and whistles he advised us of an absurd sum of roughly £560 per month. This threw us as precious covers arranged through our usual brokers costs around the £100 mark. Some of the cover quoted were not relevant to the work my wife and I do.

By chance our usual brokers called and we decided to check the position with them and they were able to secure a mortgage offer with our current provider contrary to MB's advisors advice and cover came in at the fraction of the cost and was relevant to our needs.

I cancelled the instructions with MB and advised them why I had cancelled and why we were returning to our previous brokers. In short, the advisor was clearly not acting in our interests. He attempted to move us from our current provider and incur a early repayment charge as it was evident that the new mortgage recommended by him would net him a higher commission. There is also the ridiculous quote of the protection cover. He did not listen to our needs after having been told about the extensive cover provided by work.

All in all, I will avoid the company at all costs. Even when I advised them of my concerns they simply closed the case without a formal response to assure me they were acting in our interests.

We’ve been using Mortgage Bureau for nearly a decade now and wouldn’t trust anyone else. Got so used to Daniel being mega efficient that I stupidly thought the whole house buying process would be! Nothing was ever too much of an effort for Dan and he did everything with that inimitable Brummy charm, even when I was making him crunch numbers at 5pm on a Friday. Highly recommend.