Mortgage Bureau Reviews 

From the very start of the process Mortgage Bureau were professional, easy to talk to, reassuring and knew the products that were available to me as a self employed applicant. Dan and Jade were both efficient and very helpful . They say that moving house is one of the most stressful things you will ever do, but using mortgage bureau took a lot of that stress away. On a new build with a 6 week completion target Jade managed to speed up the lenders process to make sure that I could hit that target. Thanks guys!

This was our second time using Mortgage Bureau, we were given Alexander Owen to manage our application. He was fantastic from start to finish. He is a really good communicator in all forms and I would throughly recommend Alexander to all future customers to Mortgage Bureau.
He definitely understood our position and worked diligently to get us the right deal in this unstable market. Thanks to Thomas in the Mortgage offer team for his reassuring updates.

Can’t recommend highly enough!! Jade and Daniel were absolutely amazing, particularly as I was a bit worried - They made me feel at ease throughout the whole process and were really informative. Would always use mortgage bureaux ☺️

Mortgage Bureau was fantastic for our remortgage. The team was professional, knowledgeable, and helpful throughout. Everything went smoothly. Highly recommended.

Amazing exhibition of professionalism. Fantastic communication and delivery of great services.

This is a second time I have used Mortgage Bureau and can't fault them. This time I needed to remortgage our house as the current one is expiring soon. All the team are amazing and very helpful thanks to Georgia H and B, Keiron. All are highly experienced and knowledgeable.

Jade was great and kept us informed throughout the process. This is the second time we have used MB and will continue to work with their professional service in the future

If there was a possible problem with my remortgage it materialised... started in November 2022, completed today (29th Feb 24)

Mortgage Bureau were the only consistent light of hope in the whole farcical process

Clear, helpful advice and instructions, not to mention the understanding when I fell apart on the phone after more bad news

Special mention to Andrew O'Toole who did exactly what he said he would at every step of the process even if it was only to very apologetically ring to say the lender hadn't got back to him as promised

I'll be back once the fixed rate expires

The service is very good. Very recommended.

All the team at Mortgage Bureau from Magen, Danial, & Jade were very helpful and forthcoming in educating and responding to our queries. Walked us through the process very smoothly. Highly experienced and knowledgeable. Surely recommended.

Superb

Very happy with the service. Big Thanks to my mortgage advisor Daniel P. Shepherd and Jade Stein

Trust and recommend Mortgage Bureau. They have been so helpful from finding the best mortgage to seeing me through to completetion stage. Recently spoken to Evie who has been great :)

We have received a full support with our mortgage application, which is quite specific. Richard and Jade are very helpful at all times, and updates are sent on regular basis, what is very much appreciated as this was very first mortgage application. This is very important in stressful times.

We have a unique profile as first time buyers and the team was very patient in working through our nuances. Very professional, excellent communication throughout. Really pleased with the transparent process.

I've used Mortgage Bureau on a few occasions now and always had excellent advice and service. Massive thanks to Andrew O'Toole for his recent help and assistance in securing us a great mortgage deal!

This is a second time we have used Mortgage Bureau and can't fault them. This time we needed to remortgage our house as the current one is expiring soon. Nicholas was very helpful, always available if we had any questions and found us great offer which was approved and all done within 3 weeks from initial meeting.

First we spoke with Brad and then Emma was looking after our mortgage offer,from the first appointment till our mortgage offer it took less then 2 weeks,everybody we spoke with is very professional and helpful,our experience with mortgage bureau is excellent,Thanks

Greta experience with Emma keeping me in contact with how my mortgage offer is coming along!

Excellent Service!
This is our first time using mortgage advice bureau and I cannot find any fault in their service or advice. My husband and I felt supported by Jordan throughout our whole journey. He provided answers to our questions and helped us find the right mortgage for our new home! Josh was also a great support with the admin side of the process.
Overall, I would highly recommended to my friends and family to use mortgage advice bureau. Amazing service!

Appalling

Sophie Williams we dealt with to start who just dropped the ball. Gave us an offer for mortgage which we decided to go with & emailed her the Thursday night. Heard nothing till the following Wednesday then that Friday she sent me all the details with a different mortgage rate costing us another £60 a month cause she obviously S***the bed & just didn’t tell us. She did not inform us that the rate had changed at all.
There were days where I would email her & just be ignored which I eventually called through & just got excuses. Not very professional at all.

Cainan Mitchell was the case handler very informative at times but things were dragging on due to HSBC delays & redeeming the help to buy just seemed like we were at a stand still.

Started our remortgage on 24th May was finally sorted 1st September which is just ridiculous.

Was mega stressed out dealing with mortgage bureau as I was chasing them to do a job I was paying them for. I would get an email to print & sign then a few days later more that had been missed.

I won’t be using them again.