Mortgage Bureau Reviews 

686
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Used the mortgage bureau for my first mortgage on a new build property. The whole process was as smooth as this process can be, and Jade kept me informed at all stage of the mortgage process. No ques... Toon meer

Beoordeeld met 5 van de 5 sterren

The best experience, and this is my second business with mortgage bereau. Imagine...why I'm back to mortgage bureau... is the excellent performance within a short period of time. The efforts th... Toon meer

Beoordeeld met 4 van de 5 sterren

Our Mortgage adviser was very good in detailing our options, cost vs benefit. He was thorough and we did not feel he was pushing for us to take all protections on offer, Mark highlighted and gave... Toon meer

Beoordeeld met 5 van de 5 sterren

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

686 reviews

5 sterren
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4,8

Alle reviews

(686)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience with Tolga and all the…

Great experience with Tolga and all the team from their initial advice to submitting the mortgage application, and through to sorting insurance. Would definitely recommend :)

31 augustus 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for your review Kate, greatly appreciated.

Beoordeeld met 5 van de 5 sterren

The whole process was made simple and…

The whole process was made simple and straightforward. As a first-time buyer, Tolga has explained all the steps in detail, talked through options and submitted the AIP and mortgage application in less than 2 weeks.
Overall, pleased with the service provided.

30 augustus 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Fantastic review Hasan, thank you!

Beoordeeld met 5 van de 5 sterren

Great service

They were so helpful from explaining the whole process to chasing down all the different people required to gain our mortgage. I would have no hesitation in recommending them to anyone looking to move house.

25 augustus 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Lovely review Stephen, thank you!

Beoordeeld met 5 van de 5 sterren

We cannot recommend Mortgage Bureau…

We cannot recommend Mortgage Bureau enough. Everything was complete in a timely manner and complete transparency throughout. They were honest and open throughout and made a scary situation of buying our first house with two small children a stress fee. Completely understood our budget and worked with what we were comfortable with. Thank you Daniel and your team for working so hard with us to achieve our mortgage.

17 augustus 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

What a lovley review Cara, thank you!!

Beoordeeld met 5 van de 5 sterren

Very good service

I have been dealing with Anouska
For few years , always been supportive and organised, made things easy and smooth for such a complicated issue of Mortgaging your home.
Sam had been brilliant, always been communicating at right times during my home remortgage process.
Pleased with the whole process

13 juli 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for such a lovely review Ola and I will ensure Anouska and Sam are made aware of your kind comments.

Beoordeeld met 5 van de 5 sterren

So quick and easy with Mortgage Bureau

Mark Judge contacted me a few months before my mortgage was due to expire and made the whole renewal process far easier than I thought it would be. They are very quick, professional and I would definetely recommend them without hesitation

1 augustus 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for your great review Martin, really appreciate you taking the time to leave it and will pass your commnets on to Mark.

Beoordeeld met 5 van de 5 sterren

Special thanks to Bill and Fiona.

When we got qualified for a new build by Bill, we also got disqualified by a different mortgage adviser for the same property. Bill gave us 99.9% assurance that based on our income/outgoings we are qualify for the property... Guess what! We got a mortgage offer from a bank on the 14/7/2023 for this new build. Thank you Bill and Fiona for your support.

14 juli 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Lovely review Michael, thank you! Will be sure to pass your kind words on to Bill and Fiona.

Beoordeeld met 5 van de 5 sterren

Great service

Nicholas is a very professional broker. He understood what I needed, talked through the options and has pushed the mortgage application through within 2 weeks from start to finish. Excellent service and will definitely use the Mortgage Bureau again in the future

14 juli 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for taking the time to leave your review Chris, greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Tried and tested several times and always good

We have used Mortgage Bureau a few times over the years and the service is very good. The Mortgage Advisors are very knowledgeable and provide a very good service. Over the years, the people who who have stood out to us for great service are Margaret and John. Would highly recommend.

11 juli 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Many thanks for your review, greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Nicholas and Lewis listened carefully…

Nicholas and Lewis listened carefully to our requirements and then spent time to consider the options available, before getting back to us quickly with an appropriate solution to what was quite a difficult problem.Very helpful service. Emailed us with all the information, including monthly costs, fees etc so we could make an informed decision. It was a pleasure dealing with him.

17 februari 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for your lovely review Paul, greatly appreciated.

Beoordeeld met 5 van de 5 sterren

I cannot thank you all enough

I cannot thank you all enough! We were totally out of our depth with no clue what we were doing if I’m honest, but Brad went above and beyond to help us. He guided us through each step, explained in depth the process and made me feel at ease in what was a stressful situation. Fiona and Gina were equally as lovely I am so thankful for such a positive process.

3 juli 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

That's a fantastic review Olivia, thank you! Will make sure that Brad, Fiona & Gina are made aware of your lovely comments.

Beoordeeld met 5 van de 5 sterren

Thank you to Karjun for making life so…

Thank you to Karjun for making life so easy from getting an AIP to our first first Mortgage offer. Very professional and understands his job, thank you to Georgia as well with her regular updates. Amazing team.

28 juni 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Lovely review Ola, thank you for taking the time to leave it.

Beoordeeld met 1 van de 5 sterren

Mortgage experience

I did mortgage through a mortgage advisor of mortgage bureau in March 2022 when our new house was under construction, and was expected to complete by September 2022.
Mortgage advisor, Initially emailed me that my mortgage will be fixed for five years and he has taken the mortgage in principle but then later after couple of weeks he said interest rates have increased and now with this much monthly instalment only two-year can be fixed and 5 year offer has become much expensive, I am first time buyer and I had no good idea about the mortgages, but he did not guide me that I should go for five years because the interest rates are on the rise.
I ended up selecting two years fixed offer but he never guided me to make a wise decision.
if adviser had explained in detail then I could go for a five year mortgage.
The house completion was in September but document mentioned installments starting May 2022 and fixed period until May 2024, I asked adviser why is so and he told me instalments and fixed period will reschedule to September when I will start payments.
when I started to pay mortgage in September, I found my mortgage is only fixed until May 2024, so I have even less than two year fixed-period.
I will have to remortgage early next year and it will probably cost me £800-£900 per month extra.
I could be easily be relaxed for next four years if my mortgage advisor had given me good advice.
I feel he was favouring bank more than myself and never gave me any advice about the mortgage deal.
I feel he was just doing the paperwork between me and the bank.
We expect mortgage advisor to work in the best interest of the client, but I did not get good service.
Mortgage did not bargain with bank that five year fixed agreed in mortgage in principle shouldn’t be changed. He hardly answered telephone calls and only answered emails when he had time. I have really suffered because of lack of advice, and this will cost me a lot.

1 september 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for taking the time to leave your review Dr Yasin. When your adviser was helping you in March 2022, he could not have known what was coming down the line later that year and into this year, and would only have been able to advise on the mortgage market as we knew it at that time. Unfortunately the market took an unexpected turn in the Autumn of 2022 due to the mini-budget, and again more recently with the unexpected bank base rate rise this week, meaning that rates are now significantly higher, and regretfully many mortgage borrowers in the UK face a big jump in repayments when their existing fixed rate products end. We will of course look to help you again next year when your product ends and endeavour to find you the most attractive deal at that time.

Beoordeeld met 5 van de 5 sterren

We couldn’t recommend Wes enough!

Barrett homes had recommend the Mortgage Bureau when we reserved our house, we had already been given a mortgage in principle but I hadn’t felt confident with the previous advisor.
After speaking to Wes and him qualifying us for the reservation I immediately felt at ease. I understood the process and knew that he would be there to help us.
To that end Wes went above and beyond, he was there whenever we needed him and the mortgage application was plain sailing.
I can’t thank Wes enough for the time he spent on us. We highly recommend Wes and the Mortgage Bureau!
Speak to you in 5 years when our mortgage will need renewing ;-)

3 april 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for such a lovely review Claire, will ensure Wes is made aware of your kind comments.

Beoordeeld met 5 van de 5 sterren

All round great experience

Brad and Fiona made our experience of obtaining our first Mortgage really easy! I and my partner work jobs that mean phone calls can be difficult, so Brad was super easy to get hold of via email and responded very quickly! Fiona was the same and they were both happy to explain everything very clearly for novices like ourselves! All round great experience dealing with Mortgage Beureu

9 juni 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Lovely review Kishan, thank you for taking the time to leave it and I will ensure Brad and Fiona are made aware of your kind comments.

Beoordeeld met 5 van de 5 sterren

Superstars Nyk and Emily!

We had Nyk and Emily help us with our application. Both were excellent at keeping us updated and explaining the steps as we processed our application. From submitting the application through to acceptance is a highly stressful process. However when you have such kind, responsive people to assist you it really makes it easier. So many thanks to you both and I hope to use you again at the end of our term.

17 juni 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

What a lovely review Mr Borthwick, thank you! Will pass on your kind comments to Nyk & Emily who I knw will be delighted to read them.

Beoordeeld met 5 van de 5 sterren

Very professional company and did…

Very professional company and did everything to help me with my new mortgage.
Lee Meredith was brilliant!

I wouldn’t hesitate to use them against n

7 juni 2023
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for taking the time to leave your review Angela, greatly appreciated.

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