Mortgage Bureau Reviews 

I worked with Nicholas Young who was incredibly helpful and informative throughout the process of arranging my remortgage including paying off my help to buy equity loan. I would recommend using Mortgage Bureau as they do all of the hard work for you and really help with the process!

Very incredible service

Bill was an absolutely wonderful advisor throughout the process. He always made himself available to respond to our queries in a prompt manner. Additionally, he explained everything in a clear way which made me feel confident that I was understanding things correctly. Our case handler Fiona was also excellent, providing regular updates regarding the status of our application.

These two definitely made the process of buying our house as stress-free as it could've possibly been - thank you so much! I can only recommend them to everyone. Thank you.

Have used their services previously and never hesitate to use them, they are a fabulous company and keep you updated and informed at all times, Lee was always available and was open in all conversation, Fiona who was the handler also gave great support. Would not hesitate to recommend this company.

Really dedicated people
We worked with Andrew who set up our AIP & mortgage offer
He was very informed and even checked for better offers over the time we were waiting for completion

This is the second time we have used Mortgage Bureau, the first buying new build five years ago and again June 2023 to remortgage after fixed rate ended. The Team, Daniel and Cainan were excellent, explaining in detail each part of the process, working with our solicitor to make the whole process painless (as much as it could be), would thoroughly recommend.

Great team work, very helpful in sorting out the mortgage application, the process was very smooth from the beginning until the completion.

What an amazing team Mortgage Bureau are!!
These guys have not missed a beat from start to finish.
A huge thank you to Nyk and Georgia for working so hard to find me the best deal. They’ve worked incredibly hard to help me sort my mortgage out.
I would 100% recommend this company to anyone!

Thanks so much!

I can’t recommend Mortgage Bureau enough. Dean and Georgia have provided outstanding service throughout the entire process. As a first time buyer Dean was brilliant at explaining everything. Due to the nature of my job and the way in which I am paid it wasn’t as straight forward when it came to my affordability but Dean got me the best rate and more borrowing than any other broker. Georgia kept in regular contact every step of the way and every little hurdle we faced, she went above and beyond to make sure I got the final offer. I can’t thank Mortgage Bureau enough and I would definitely use them again in the future and recommend them to friends and family.

Helpful, efficient, attentive and listened to our needs well.

Friendly and professional advice & communication from Nicholas throughout our process of remortgaging our house.

An awful experience which only made the stress of moving house much worse. We appreciate that Mortgage Bureau weren’t to blame that the person who was dealing with our case left part way through our house sale. However the details of our case got lost in the handover and it took daily phone calls on our part to get our case picked up again. No one called back when they said they would. The delay affected the Product that we were able to get and it delayed our Completion Date by a month. An inaccurate application was submitted so our initial mortgage offer was wrong. This again was only rectified by multiple phone calls on our part. The communication was very poor. We will not be using this company again.

I was referred to Karjun Tsang and can honestly say he was absolutely amazing!! He jumped through hoops to get my mortgage on a property that wasn't so easy to mortgage. He really went above and beyond to help me and made me feel like I was in really safe hands - when I am sure others would have given up! Out of the many brokers I spoke to, he also managed to find me the best deal - even during this challenging financial climate. He really knows his stuff! So if you are lucky enough to have Karjun as your broker, you are truly in safe hands. I really like his personal style, and having a broker that's available via text really does make the difference (trust me!) and feel like you're in this together. The rest of the mortgage team is also great. They're really friendly and have a great handover structure in place, so the entire mortgage process feels very smooth. I have recommended them to my family too so can safely say they are a fantastic team. I would recommend 10 stars if I could!

Dreadful experience, lack of communication and respect to people's time.

The worst team you can imagine .
No one answers calls and emails .

Awful .
If there is zero stars , I would give zero .

Remortgaging in these times can be very overwhelming. With help from Nicholas Young at The Mortgage Bureau made the whole process a lot easier. Nick was quick with email response and highly knowledgeable to help me make the right decision for me.
Thank you.

This was a very efficient process with a company who clearly know their stuff!

Great service, answered all my questions.

Great service from start to finish in every area. I would highly recommend there service.

If I were to write about this super wonderful, knowledgeable mortgage advisor, I would write a treatise!
He is extremely patient, organised, perfectly steadied the ship on this journey of mine which was very complex. He was able to provide advise on all fronts. Of course the service was not free, however it felt free to me as he took away all the burden from me! Thanks Nick for managing me!

As much as a headache remortgaging is, Mortgage Bureau, and honourable mention to Nicholas Young, made the whole process a lot easier. Super knowledgeable and able to guide us through the process. Nicholas was respectful of our wants and needs as well as aware of the wider world to be able to recommend a mortgage that satisfied our requirements. Many thanks.

Excellent knowledge and experience of mortgages. Very thorough and gave lots of good options. Professional and kept me updated on my mortgage application. Would definitely use again and recommend.