Excellent service. Responds quick and knows their stuff.

I just wanted to publicly thank Emily Barrow for her outstanding contribution to my house purchase. She gave me consistent weekly updates from the solicitors ensuring that the sale kept on track and keeping that much needed pressure applied to ensure a smooth process. Her customer service was OUTSTANDING!! Her communication was OUTSTANDING!! I would highly recommend anyone who uses Mortimers to ask for Emily as part of your team and she will ensure you are dealt with to the best of her ability. Emily you have a bright future ahead of you! Thank you!

Used Mortimers recently to sell our home and purchase another house. Excellent service from both Blackburn and Clitheroe branches. We were kept informed throughout the whole process and appreciated the professionalism and helpfulness of all staff members especially Veda who, as our go to person, was amazing. I would recommend Mortimers to anyone selling or buying a home.

Excellent service when selling our house. Our main contact was Joe, who has excellent customer service skills and guided us through the process patiently. He went out of his way to help us with both our sale and our purchase.

We received excellent service from Mortimer Estate Agents throughout the sale of our home. Joe took the lead and was outstanding from the moment the property went onto the market right through to completion.

He was always easy to get hold of, consistently returned our calls and kept us well informed at every stage. Most importantly, Joe was proactive in progressing the sale and ensuring everything kept moving.

Chloe, the branch manager, also provided great support whenever needed. Selling a house can be stressful, but the communication and personal service we received from Joe and Chloe made the whole process much easier.

I wouldn’t hesitate to recommend Mortimer Estate Agents to anyone looking to sell their home.

I spoke to a few different estate agents back in April 2026 when I decided to sell my house. Chloe from the Mortimers Blackburn branch came out to meet me and talk me through how they would approach the sale.

What stood out to me was how personal and relatable she was. I never felt like I was just being given a sales pitch, and I came away feeling that she was genuinely the right person to trust with selling my home.

The house was listed shortly afterwards and I had multiple viewings within the first week. Around four weeks later, I'd agreed a sale!

The service from the whole team since then has been brilliant. I've dealt with Sumayya, Megan, Ethan and Joe at different points and they've always kept me updated, answered my calls and dealt with any questions or requests without any trouble.

I'm especially grateful for their patience and the effort they put in towards the end of the process. When things needed a push to get the sale over the line, they were actively chasing solicitors, speaking to my buyers and doing what they could to keep everything moving. That made a massive difference during what can be a pretty stressful final few weeks.

Really grateful to Chloe and the whole Mortimers Blackburn team for everything they've done from the first meeting right through to completion. I definitely feel I made the right choice back in April and wouldn't hesitate to recommend them. Thank you!

I had the pleasure of dealing with Emily. One of the most polite and professional estate agent staff I'd been with infact, Emily's customer service, prompt response and keeping me up to date even when there was no update was a pleasant change. Emily is the sole reason I decided to place an offer as I knew that if front of house staff are this good then the process moving forward would be seamless.

I am a CX Scientist, I deal with companies world wide fixing broken processes and communication improvements and I can say as an expert I couldn't fault the level of service from Emily and Mortimers.

Keep up the great work Emily and keep shining at your job you're doing amazing

We recently bought our house via the Mortimers branch in Blackburn. The staff throughout the process were helpful, friendly and made the whole buying experience much easier than other agencies we have dealt with in the past. A special mention to Veda who managed the sale for us and was responsive and approachable and helped us deal with the difficulties that arose and support us to find solutions. Kylie was great giving us sound financial advice- highly recommend that part of the service. Also, Ethan in the office was so helpful on completion day, liasing with the other offices and sorting keys etc in a calm and efficient manner. Thanks Mortimers you helped make the buying of our home manageable and relatively straightforward.

Mortimers made the sale as smooth as possible. Grace was excellent at keeping me up to date and was always available whether on the phone or via email. Great service.

Grace and the rawtenstall team were amazing and made the whole buying process very smooth and very quick too. Buying alone I need as much guidance as possible and that’s what I got. Grace was never too busy to speak to me and help me most days and even helped me with some minor struggles after completion which I really appreciated!

Grace and the team and rawtenstall made my purchase journey very smooth and quick. Grace was always available to talk and help when needed and as even been helping me with little bits here and there after completion which she didn’t have to do so I am very grateful! Highly recommend!

Grace was very helpful she was with us all the way as we found the solicitor rude not replying to our emails and not keeping us informed if it wasn’t for Grace we would still waiting to move

Process was easy and straight forward. House sold within 2 days. The team kept us up to date through the process. Would recommend using.

I couldn’t be happier with the service from Mortimers Estate Agents. From start to finish, every member of the team was friendly, efficient and kept in constant touch, making the whole process of selling my home feel smooth and well‑supported.

Matthew was brilliant at the early stage, giving clear guidance before the house went on the market. During the marketing period, Freddie was proactive, communicative and genuinely invested in getting things moving. After the sale was agreed, Emily was fantastic — always on top of the details, quick to update me and incredibly supportive right through to completion.

The entire journey took just 90 days from first going on the market to completion, which is remarkable. Mortimers made what could have been a stressful experience feel straightforward and well‑managed.

I highly recommend them.

Great and positive interaction throughout the process.
Timely updates on progress.
Dan was very professional throughout the process.

I trusted Mortimers with the sale of my property. Right from the initial meeting with Chloe who came out to see us we knew we were making the right choice compared with other estate agents.
She understood our needs, the area, the demand and the potential price we could achieve.
I was then handed over to Ethan for the sale to go through. What a legend he is!!! He was profeasional throughout, kept me informed, assisted with any queries i had and took his time to walk me through the process. An absolute star from start to finish, i have nothing but praise for him in the way he handled/helped me through the sale. Ask for him 😁
Best thing is that they market the house on Rightmove which opens up the market area to other potential buyers who are wishing to relocate.

The whole team from start to finish have been amazing! This has been my first time selling a house and they have all made it an easy process for me - someone who has not had a clue about the process !
I would like to give a special mention - Grace Bleasdale she has shown patience (and patience!) to all my questions and queries and nothing has been too much trouble - she has been easy to access and has reassured me all the way through the process!
All the Mortimers team have been amazing from the house viewing to giving regular updates on how things were going - I cannot recommend them enough.
They have a real understanding that everyone is selling their house for different reasons and have been professional but warm all the way - a fab team!
Thank you so much to all involved

Dealt with Leaoni at the Accrington branch who customer service impeccable always keeping us informed and nothing was ever to much trouble forever thankful

Emily was great throughout the purchase of the property. she kept us up to date throughout. Thanks OGEA Properties