Motomillion Reviews 

I ordered a 525 to 520 conversion kit, after watching motomillion video on youtube for my Ducati Diavel v4. Motomillion claimed the kit is a direct replacement both in their video and website. The kit was put together and sent by Motomillion. I received the kit and proceeded to install it on my motorcycle. Unfortunately, motomillion sent the wrong front sprocket, a T17 instead of a T16.
I contacted Motomillion to notify them of the mistake. Ooooh boy, I was extremely disappointed in the way they handled the situation. First they blamed me, it was my decision to purchase the conversion kit (i kid you not). Then they claimed I couldn't return the front sprocket because i Tried to install it on my Diavel (True,that's how I found out they send me the wrong part because it wouldn't fit on my bike). At one point I had to check if they understood the situation and send them an email detailing everything to ensure we have the same understand:
1. Motomillion put together a 525 to 520 conversion kit for a Ducati Diavel v4 (check)
2. Motomillion claim the kit is a direct swap on YouTube video and on their website (check)
3. The kit was put together and forwarded by Motomillion to me, no one else did it (check)
4. The kit sent by motomillion had the wrong sized front sprocket - a T17 instead of the T16 mentioned on their YouTube video (check)

After making sure they understand the above, I got a response claiming the T17 is the correct size and not the T16 that was mentioned in the video. They finaly asked me to provide a picture of the pike for their "technician" to look at it and help resolve the issue + a 5% discount on my next purchase. I declined the 5% since I won't do business with Motomillion anymore, and sent the picture required for their "technician" to resolve the issue. To this day I did not get a response back.

Motomillion is an unprofessional organisation. They refused to assume their responsibility for their mistake in sending the wrong part. The part in question cost 35$ to 40$ retail. My advice is to check that they sent you the correct parts before attempting to install them. Or, do like I did and take your business somewhere else.

Incredibly disappointed in Motomillion

After seeing many well made and very informational motorcycle Motomillion videos on youtube( awesome job Manny). I decided to finally buy my dream bike 2023 BMW S1000 RR. So If you love motorcycles and expects the best quality of parts for your bike, I would HIGHLY suggest to check out Motomillion first.

Not only they have the best, quality parts and fair pricing. They also pride on having the best and excellent customer services. They respond instantly without missing a beat: Taylor and Emmanuel are a true Miami Vice. They get the job done and ensure client service is at the top of their priority.

Although this is my first experienced with Motomillion and with your team, this certainly will not be the last one. For I'm a customer for life with Motomillion!!!!

Trust the best for the bike you love!!!

Purchased a TWM carbon fuel cap from them in 2021 that leaked within a couple of months, when we took the tank off to replace a fuel pump. Over time, the bike started to smell more and more on petrol, while sitting on it, with the tank in place. I recently saw a video of Mani promoting the caps, in which he suggests making sure that the gasket is in place. I took my fuel cap off and found that the gasket was falling apart.

Wrote to Mani about it last week. He told me that there was a batch of caps with bad gaskets and that I should write to customer service for a replacement. I did so.

Someone named Taylor replied with a US$66 invoice for shipping to Australia! The whole cap cost me $25 for shipping. I raised it with Taylor and he came up with excuses like ‘we don’t set shipping costs’ and ‘we are not the manufacturer’.

Firstly, while they do not set shipping charges, choose the shipping option. You don’t need priority package shipping for a small gasket that’s thinner than a folded letter.

Secondly, in Australia at least, statutory guarantees apply between the seller and customer - not only the manufacturer and customer. As a lawyer, I am pretty sure the contractual obligation of the seller to provide goods fit for purpose is the same in the US.

Thirdly, if they don’t stand behind the products they sell all the way, but transfer responsibly to manufacturers, why should we buy anything at all from them? What if the manufacturers they sell goods from are not contactable or out of business? What if they’ve sold you defective goods that cause serious damage? Who’s responsible?

If they had integrity to stand behind their product and implied and explicit promise to the customer that the goods they sell are fit for purpose and of high quality, they would go out of their way to make up for the fact that I’ve been riding with a leaking tank for three years and they failed to warn me about the faulty gaskets batch until I took off the cap and saw the badly deteriorated gasket for myself.

I raised all this with Taylor, as well as Mani, but was ignored. The act of integrity and OCD levels of high quality (product and service quality go together) is obviously just that - an act. One that conflicts with their reality. Huge disappointment.

I subsequently wrote directly to TWM and they immediately offered to send a gasket free of charge, in a regular postal envelope. Their response time was quicker too. All they need to do is make sure they choose resellers who are in their league in terms of service quality.

Usually people tend to leave negative reviews and people that had positive experience, just don't care about sharing it. I saw low rating of Motomillion.com after I've placed an order and was concerned about it.
Next day I've called their support in order to clarify the expected shipping time and was notified that the package being prepared for shipping as we speak.
The phone response was immediate, no issues at all.
Later that day they shipped the package and I got it two days later. Everything was fine, also got some bonus t-shirt (which is nice).
The reason I ordered from Motomillion, was due to the fact that it was the only site that had all items that I needed. Other option was to order from three different sites which is much less convenient.
Thank you Motomillion, continue doing great job (and I like your youtube channel) !

Purchased a center keyless fuel cap for my Monster 1200S and the first time I used it the tab breaks off!!
Contact them and they want a picture,send it to them and requested a refund.No response yet as to where
send it despite multiple emails to Emmanuel.-SUCKS
Never heard back from them contacted my CC Company and they reversed the charge and gave me back my money.To busy with Jared Campisi and his big tit bimbo girlfriend to take care of customers.

No reason to go anywhere else! I was going to spend $230 for a lithium battery, lowest price I could find for my bike. Decided to check with MotoMillion and found the same Antigravity battery for only $195.95. Plus, I used my good buddy 650IB's promo code, and saved an additional $9.80; bringing the total to $186.15. I will be shopping here from now on. Thank you Manny!

I would give 0 stars if possible. I read the reviews prior but decided to give them a chance anyways. I ordered headers for my 2010 s1000rr for 852$. They called to confirm and had me sign an authorization form due to the high amount. Everything was going smoothly, then I check my email the next morning, they canceled the order without telling me and on top of that, they raised the price 300$ on their website!

95usd for a screen protector and two tiny stickers.

i’ll go elsewhere

Purchased an $809 item on May 27th 2023, Item was never delivered, first they argued that it was delivered, they were unable to provide proof of delivery. UPS claim was opened and approved from lack of delivery signature / proof.
Now they want me to wait another 90 days for a refund! WORST CS. Buyer beware! SCAM. DM me for email correspondence or if you are thinking of spending your hard earned dollars at this place!

Terrible customer service, no confirmation of order being processed or even items being sent.
Contacted customer service several times and no response.
Considering this is a reputable company and the place to use for upgraded parts it’s just poor.

Absolutely terrible service. Ordered an item about over 2 months ago. Was not given an update on when it would ship. Have emailed and used their website contact page several times asking for an update and then eventually asking to cancel the order. No response to any correspondence and then finally receive item which I no longer need. I would stay away from ordering anything without prior contact when it is ready to ship.

Extremely happy about my purchases and techincal support I recived to make my installs possible.

Shipping was swift and items allways arrived on time. Never had any problems

I have purchased NRC Integrated LED Front Turn Signal Mirror Block Off Plates for my 2021 S1000RR，6/27 I received a complete package today, when I opened the package, there were only two pieces of hard paper inside, it was a scam. Don't buy anything here, I also bought the windshield, it hasn't shipped yet, I will record a video before opening the package, if the same result still happens, I will post it on YouTube。

Top quality parts for ducati panigale and bmw S 1000 RR👍👍

Purchased my sprocket set from Motomillion website. Placed order and was shipped out next day. This is my one stop shop for my k67. Very reliable and one of the quickest service I have seen. Thanks again!!!!

I was able to find I was looking.Motomillion Mani is awesome. In this product shortage they are doing their best.

I ordered parts for my bike. Those parts was unavailable everywhere else and Motomillion had them in stock. They been shipped out extremely fast. Thank you for the great customer service

Total bunch of ass clowns

DO NOT BUY ANYTHING FROM THEM,
Parts will never show or they're wrong, and there is nobody that answers emails or phone calls, and now you can't leave a message as their voicemail is full.

Do yourself a favor and shop with reputable businesses

This company is complete garbage! Ordered some race switches for my 2020 Yamaha R6 on May 5th 2022. Spent $345. Website showed that it was in stock. My payment with Paypal was pending for about a week before the charge fell off and never went through. Item was never shipped. I sent several e-mails with no response. Appears this is a common problem with them. They are more concerned with making YouTube videos of custom builds in their shop than providing customer service. If they try to charge me again I will cancel the payment. I went with another company and received the product in 5 days. STAY AWAY FROM THEM!!!

Very bad support, absolutely unprofessional and impossible to contact them : emails, phone, facebook PM, instagram… I tried for 2 weeks to contact them and no response for my order placed 2 months ago.