It is difficult to review an insurance company unless you have had to make a claim. Motor Vision Insurance provided a very competitive price and offered extra services which were also priced fairly.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I needed insurance for my classic car. The quotation process was easy, all additional options and costs were clear. The quote wasn't the cheapest but offered the best cover without add ons. The online... Toon meer
Bedrijf heeft geantwoord
Customer service agent Emily was very efficient ,she understood my queries immediately and answered them fully and promptly . Great service , which is rare these days . I am 100% satisfied , w... Toon meer
Bedrijf heeft geantwoord
Tried to complete insurance quote online through a comparison site but failed. Spoke with Joseph Cassidy on the phone at Motor-vision who was extremely helpful, patient and knowledgeable. He guided me... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
2K reviews
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Emily was very helpful
Emily was very helpful! Great and responsive communicator! Polite and issue solver!!
11 juli 2026
Review zonder uitnodiging
Antwoord van Motor Vision Insurance
Hi,
We're so happy to hear Emily provided such helpful and responsive communication. We appreciate your kind words!
Kind Regards,
Emma
Motor Vision
Antwoord van Motor Vision Insurance
Hi,
We're so glad you had a good experience with our easy forms! We appreciate your positive feedback.
Kind Regards,
Emily
Motor Vision
Emily was great with my querie today
Emily was great with my querie today , very happy brilliant service
10 juli 2026
Review zonder uitnodiging
Antwoord van Motor Vision Insurance
Hi,
We're delighted to hear that our colleague provided you with such brilliant service today. Thank you for your wonderful feedback, we truly appreciate it!
Kind Regards,
Emma
Motor Vision
Antwoord van Motor Vision Insurance
Hi,
We're delighted to hear that you found our service easy to use and that you were pleased with our competitive pricing. Thank you for your positive feedback!
Kind Regards,
Emily
Motor Vision
A fair insurer
At the moment, I am quite happy with this insurer who has performed as expected
26 juni 2026
Antwoord van Motor Vision Insurance
Hi,
We are so pleased to hear that you are happy with our service and that we have met your expectations. Thank you for sharing your positive experience!
Kind Regards,
Emily
Motor Vision
Antwoord van Motor Vision Insurance
Hi,
We're so pleased to hear that you found the renewal process easy and that our pricing was reasonable. Thank you for your positive feedback!
Kind Regards,
Emily
Motor Vision
easy & reasonable rate
17 juni 2026
Antwoord van Motor Vision Insurance
Hi,
Thank you for your feedback! We're glad to hear that you found the process easy and our rates reasonable. Providing a straightforward experience and great value for money is always our goal.
Kind Regards,
Emily
Motor Vision
Antwoord van Motor Vision Insurance
Hello
We're delighted to hear that you found the process of setting up your motorhome insurance straightforward and easy to manage. Thank you for sharing your positive feedback.
Kind regards
Fazal
Motor Vision
Antwoord van Motor Vision Insurance
Hello
We're so happy to hear you found our services easy to navigate and well-priced. We appreciate your positive feedback!
Kind regards
Fazal
Motor Vision
Antwoord van Motor Vision Insurance
Hello
We are so glad to hear that our team provided you with great service. We appreciate your kind words!
Kind regards
Fazal
Grove and Dean
Would have liked email or…
Would have liked email or correspondence before my policy automatically renewed.
3 juli 2026
Antwoord van Motor Vision Insurance
Hello
We appreciate your feedback regarding policy renewals. We understand the importance of timely communication and will review our notification process to ensure we meet expectations.
Many thanks
Fazal
Motor Vision
Antwoord van Motor Vision Insurance
Hello
We're so happy to hear that our team was helpful and pleasant to interact with. We appreciate you acknowledging the smooth process of receiving your insurance documents. Thank you for your kind words!
Kind regards
Fazal
Motor Vision
I had a few problems with the document
I had a few problems with the description on my policy, but thank you to Emily for sorting things out for me. Now I can relax knowing I have the right documentation,
Thank You, Emily :-)
8 juli 2026
Review zonder uitnodiging
Antwoord van Motor Vision Insurance
Hi,
We are so pleased to hear that Emily our team was able to resolve the issues with your policy description. Ensuring you have the correct documentation is very important to us, and we are glad we could provide that peace of mind. Thank you for your kind words!
Kind Regards,
Emma
Motor Vision
Not Great.
Not Great.
Taking payment without prior notification
under handed.
Found cheaper quotes, but, never given opportunity
to inform you.
Possible, alternative company will be used.
1 juli 2026
Antwoord van Motor Vision Insurance
Hi,
We appreciate you sharing your feedback. We are concerned to hear about the billing notification and missed opportunity to discuss alternative quotes. We are reviewing our processes to ensure clearer communication regarding payments and pricing options.
Kind Regards,
Emily
Motor Vision
Scam of a company
Scam of a company, the most vile exploitation of people in 2026.
My car is parked behind 2 locked key fob accessed gates, CCTV and a security patrol team every day.
To be told, this is not a garage.
It is a residential garage that is locked and has more security than house garage. They cancelled my policy with zero warning and from what I've seen they do this thoroughly and constantly with other "customers" just to gain a few weeks / month of money and then leave people financially worse off and in need to source a trustworthy company again .
AVOID AVOID AVOID let them go under and bust
8 juli 2026
Review zonder uitnodiging
Antwoord van Motor Vision Insurance
Hi,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration, particularly given the security measures in place where your vehicle is kept.
While we appreciate that the area is secured by gates, CCTV, and patrols, insurance providers must apply specific underwriting criteria when assessing where a vehicle is kept overnight. Unfortunately, because multiple residents have access to the location and other vehicles are parked there, it is classified as a residential car park area rather than a garage for insurance purposes.
The difference in risk is not primarily related to theft. Rather, it relates to the increased possibility of accidental damage caused by other drivers using the parking area, such as collisions while manoeuvring or parking. As a result, the location presents a different level of risk from a private garage with sole access.
We appreciate this may be disappointing; however, it is important that policy information accurately reflects the risk. This helps ensure the correct cover is in place and avoids potential issues in the event of a claim, where incorrect details could affect the outcome.
We are sorry for any inconvenience caused and thank you for sharing your feedback.
Kind regards,
Molly
Motor- Vision
Simple and easy forms to fill in and…
Simple and easy forms to fill in and reasonable prices.
3 juli 2026
Antwoord van Motor Vision Insurance
Hi,
We're happy you found our forms simple and easy to complete, and that our prices were reasonable. Thank you for your positive feedback!
Kind Regards,
Emily
Motor Vision
Antwoord van Motor Vision Insurance
Hi,
We're so glad to hear we were reliable, trustworthy, and helpful. Thank you for your wonderful feedback!
Kind Regards,
Emily
Motor Vision
Chat Box frustration
Although my issue was sorted satisfactory and very professionally, I do find it so frustrating having to use a Chat box (or email). The problem could have been sorted with a 5 minute phone call, but instead took 30-40 minutes using the Chat box
7 juli 2026
Review zonder uitnodiging
Antwoord van Motor Vision Insurance
Hi,
Thank you for your feedback. We're pleased to hear that your issue was resolved satisfactorily and handled professionally.
We understand your frustration that the matter took longer to resolve via chat than it may have done over the phone, and we're sorry for any inconvenience this caused. We appreciate you sharing your experience and will take your comments on board as we continue to review our customer service options.
Kind regards,
Molly
Motor-Vision
Antwoord van Motor Vision Insurance
Hi,
We're delighted to hear that you found our pricing competitive and our communication very good. Thank you for sharing your positive feedback with us!
Kind Regards,
Emily
Motor Vision
Easy to set up and great pricing…
Easy to set up and great pricing compared to the market
2 juli 2026
Antwoord van Motor Vision Insurance
Hi,
We're so glad to hear that you found the setup process easy and our pricing competitive! Thank you for sharing your positive feedback with us.
Kind Regards,
Emily
Motor Vision
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