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Motorpoint - Edinburgh Reviews 

547
•
TrustScore 4.5 uit 5

4,5

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lewes made us very welcome from the off. Very relaxed, no pressure at any time. He explained everything very clearly. Absolutely no complaints and would recommend Motorpoint without hesitation

Beoordeeld met 5 van de 5 sterren

Great service from the moment I looked at the car online then the correspondence and day of collection. I did a trade in too and everything went great. Never used before but will do so again and thoro... Toon meer

Beoordeeld met 4 van de 5 sterren

Lewis the Sales Executive was very helpful, no hard sell, gave me the keys to look at a vehicle model I was interested in and let me spend some time looking at it. They did not have the vehicle in the... Toon meer

Beoordeeld met 5 van de 5 sterren

Staff friendly and helpful, and don't pressure sell. Vehicle is presented excellently well, and any issues are efficiently addressed without question. Vehicle was very competitively priced

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Verkoper van tweedehands auto's

Geschreven door het bedrijf

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Geschreven door het bedrijf

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contactgegevens

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Verenigd Koninkrijk

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Uitstekend

TrustScore 4.5 uit 5

547 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(547)

5.867 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, very informative on any questions I had, fully explained every step of the process.

19 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you found our customer service excellent and informative. We appreciate you taking the time to share your positive experience with us.

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

I was looked after very well throughout…

I was looked after very well throughout the process

25 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you were looked after well. Thank you for sharing your positive experience with us; we appreciate it.

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Can’t fault the chaps at the Edinburgh…

Can’t fault the chaps at the Edinburgh branch! All very easy and straightforward.

18 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that your experience at the Edinburgh branch was easy and straightforward. Thank you for your positive feedback!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Easy transference and good customer…

Easy transference and good customer service

10 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you found the transference easy. We appreciate your kind words regarding our customer service.

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish, very knowledgeable and helpful would definitely recommend to anyone

3 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you found our service excellent and our team knowledgeable. Thank you for your recommendation; we appreciate your positive feedback!

Thank you
Shannen

Beoordeeld met 4 van de 5 sterren

Good choice of vehicles at a fair…

Good choice of vehicles at a fair price. Knowledgeable non pushy staff.

14 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy you found a good selection at a fair price and helpful staff. Thank you for your positive feedback; we appreciate it!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Really it was down to Jason

Really it was down to Jason, who looked after us and found the perfect car, which wasn't the one we came in for but 3 K dearer, but we were so much happier with it.

7 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you found the perfect car with us! We appreciate your positive feedback and are so glad that you are happy with your choice.

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Excellent level of service

Thanks to Dougie my car purchase was enjoyable and seamless. The attention to detail thoughout left me in no doubt that I was in capable hands.

9 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that your car purchase was enjoyable and seamless. It's great to know that the attention to detail left you feeling confident. Thanks for your positive feedback!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, helpful staff

3 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

Thanks for the positive review!
Shannen

Beoordeeld met 5 van de 5 sterren

Overall a quality experience.

The salesman guided us through our options and the terms and conditions. We beleive we purchased a very good car at a fair price and were more than happy with the trade in.

1 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that the salesperson was helpful in guiding you through the car-buying process. We appreciate you sharing your positive experience with us!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Staff

The staff did absolutely everything they could to make sure i left with the car I wanted! so so helpful. such lovely people.

2 november 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're so happy to hear that our team was able to provide such helpful support and ensure you drove away with the car you wanted. Thank you for your feedback!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Fab service Steven was great

Steven was super helpful found me a car with what I needed highly recommended to anyone for your car needs

27 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you had a positive experience and that our team was helpful in finding the perfect car for you. Thank you for your recommendation!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

New car time , experience.

Very helpful staff. Everything went very smoothly

30 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate you taking the time to share your experience, and we're so happy everything went smoothly with our helpful staff.

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Excellent service from Steven who told…

Excellent service from Steven who told us the car, Lewis who took us a ttidl run and not forgetting head sales person Craig, all made our experience such a pleasure

25 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate you taking the time to leave us this great feedback. We're happy to hear that you enjoyed your experience with our team, and we will pass along your kind words!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Great customer service.

Great customer service.

24 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

Thank you so much for your kind words! We’re delighted to hear you had a great experience with our customer service team. Your feedback means a lot to us, and we look forward to helping you again in the future!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

A great team selling great cars!

Great staff! Knowledgeable and helpful and NEVER pushy like some of the other dealerships I visited! Great range of cars at great prices! I wasn’t entirely sure what I wanted but the team found me a car I love, well within budget! Would have no hesitation in recommending Motorpoint Edinburgh!

13 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate your positive feedback regarding our Edinburgh team. We're happy to hear that you found our staff knowledgeable and helpful, and that you are delighted with your car.

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Great and friendship place

Great and friendship place, amazing prices

29 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're glad you enjoyed your experience and appreciate your positive feedback. Thank you for highlighting our prices and atmosphere!

Thank you
Shannen

Beoordeeld met 5 van de 5 sterren

Very good price and so helpful staff…

Very good price and so helpful staff nothing to much trouble for them

19 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

Thank you for your kind words! We're so glad you found our pricing competitive and our team helpful — we always aim to make the process as smooth and supportive as possible. We really appreciate your feedback and hope to see you again soon!
Shannen

Beoordeeld met 1 van de 5 sterren

Let themselves down

Was 5 star but assured car had been serviced and over 2 weeks later despite chasing several times - being absolutely ignored! No idea if car serviced or not and staff in Edinburgh not interested in helping. Shame as they were excellent up until this point. Make sure you get EVERYTHING in writing, very shoddy. Several messages ignored

8 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate you bringing this to our attention and we are sorry to hear about the lack of communication regarding your car's service. We'll investigate why your messages were ignored and work to prevent this in the future.
Shannen

Beoordeeld met 4 van de 5 sterren

This C Class Mercedes is my third buy…

This C Class Mercedes is my third buy from Motorpoint, good cars at good prices. Only negative thing about Motorpoint- three times I’ve bought from you- and three times I’ve had to purchase fuel on the way home!!! No need to be THIS MEAN . Come on now, a £30 K purchase and you put next to no fuel in the car!! Ridiculous. David Cunningham.

8 oktober 2025
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate your continued business and are happy you like our cars and prices. We're sorry to hear that the fuel level has been an issue during your purchases. We'll review this to see how we can improve the experience. Thanks for your feedback.
Shannen

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