Motorpoint - Edinburgh Reviews 

Good communication, car presented well

Very polite, professional, treated well,

My friend recommended Motorpoint to me when I was looking for a new car. I went up for a look and was assisted by Lewis. He was very helpful at looking through options and I never felt pressured at any point to purchase a more expensive car or buy any additional plans. I was also offered a fair price for my old car. When I collected my new car I was taken through everything by Dylan, who was also very helpful. Everything went smoothly and my new car is great. Both Lewis and Dylan were kind and friendly to my young boys, which also made it so much easier. They had a great time!

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team.
No hard sell, no degrading talk on our trade in, unlike the other company who we bought from before, who see and only care about dollar signs as soon as you walk in. Definitely should be your first stop when buying the next car.

Happy with everything from keeping us informed to the nice staff

From start to finish of purchasing my new car,the service was first class.
Edinburgh Branch(Dougie) was very professional and helpful.
Will be passing my recommendations to visit your showroom.
Thank you to you all.

This is my second review of Motorpoint and an update on the first one from 19th February.
Once again I cannot fault the service I have received from this branch.I bought my SUV from here on the 15th February and as I said in my first review "I am delighted with my purchase".
On the 24th of February I was sure I could hear a rubbing from the brakes on my car and I took it to Motorpoint and the man at the front desk by the name Jordan could not have been more helpful than he was.Jordan listened to my concerns and had no hesitation in booking my car straight in to the workshop for inspection and it turned out the brakes were fine and good.As a precaution Jordan booked my car into the local garage they use and it went over to them later in the day.Jordan arranged a courtesy car for me and I have to say I was impressed with the car I was given as it was a 2075 plate in a beautiful Audi A3.I then got my car back and given the all clear on its condition.I was delighted to get my car back and I am continuing to enjoy it every single day.
I personally have no hesitation on recommending this company to anyone looking for savings on their next car.I give a big shout out to all the staff who I have had the pleasure of meeting.

I felt zero pressure and they were happy for me to figure my own stuff first. I was met with kindness and support from all the team. They were all great. Service like no other

Everything went well until when I contacted DVLA about transferring my private plate. I was advised that ownership of my new car had not been transferred to me,

Very good range of affordable used cars at competitive prices.
Excellent customer service from Connor who answered all my questions very patiently and had a reassuring and polite manner.
The whole buying process was extremely quick and easy. Highly recommend Motorpoint to anyone.

They were friendly, helpful and didnt push for a sale which was refreshing.

5 star experience when I went to purchase my new car, salesman was excellent and not pushy. Highly recommend them.

I wanted to write a review to say what an exceptional buying experience I had at Motorpoint Edinburgh. I have driven company cars for the last 20 years and was nervous about buying a car for a new job which came with a car allowance. I shouldn’t have worried! The sales executive (Steven Kelly) was so helpful, informative and patient the whole process was easy. I found the perfect car and Steven took me through the process with professionalism and knowledge. He made what could’ve been a stressful experience an absolute joy! I have no hesitation in advising anyone looking for a new car to go to Motorpoint. I will certainly use this company again.

Ian from Newport branch was brilliant, he my car delivered to edinburgh branch, the boys at edinburgh were great aswell, thanks again motorpint

I went with my son to view cars at this Motor point in Edinburgh and we were pleasantly surprised by the stock they had.What my son and I really appreciated was the fact that we were left in peace to look at the cars and the salesman Sanjay came to speak with us after we had finished looking.Sanjay was very nice to deal with and his attitude could not be faulted.After telling Sanjay what car we were after he led us through the steps of purchasing the car and I drove away with my latest car a short time later.
I have to say that we were well looked after at Motorpoint Edinburgh and when the time comes that I want to change my car again then Motorpoint will be the first place that I go to.
The whole process was hassle free and I will have no problem in recommending Motorpoint to anyone I know who is looking for their next car.
I don't think Motorpoint sells cars any older than 3 or 4 years old and to be honest their stock that I looked at was very impressive and the young man Sanjay will go far in the car sales game.

Admin is our biggest bugbear when buying a car, but this was made very easy by Motorpoint's helpful staff and systems.

Excellent customer service,were able to answer all questions nothing any bother very helpful friendly service love my new car would highly recommend.

I rang the Edinburgh branch and was answered by Dougie who was extremely understanding to my predicament and offered a solution there and then. Upon arrival at the branch later that day, all staff were incredibly courteous and professional. I was introduced to Dougie who was with a customer and offered refreshments while I waited. A short time later I was seen to and everything went perfectly. A special shout out also goes to Connor who considerably went out of his way to help me, plus a young man from New Zealand who was great. In fact, everyone helped to some degree. Totally amazing customer service and a credit to Motorpoint. This is how all car dealerships should be. Many thanks again.

We traded in, got a car transferred, were helped every step of the way to buy a new “used” car. We had a few hiccups which were dealt with professionally and resolved quickly - and in the end we were completely satisfied with our choice and the manner it was all done. Took a couple of hours but there was a lot to do - post office etc on a busy afternoon portabello.
We go here whenever we need to get a car. That’s 3 in a row and it won’t be the last time.
Great business and great service.

This was the second car we have bought from Motorpoint. Very smooth process.