Motorpoint - Portsmouth Reviews 

From the moment we stepped on court yard Charlie Roger’s was very helpful and couldn’t do any more for us felt like he went over anything we was unsure and gave us 100% service very happy with our new vehicle and would highly recommend to family and friends x

Terrible service. Pushy salesperson who mis sold the car and then failed to let me know that a) the car did not have the spec that I neeeded b) the windscreen had been repaired so I organised a repair that wasn't neede as from the inside I could see the chip c) had to pay excess for the repair d) Manager unhelpful and rude

10/10 shout out to josh

Josh was very helpful explained everything in a very relaxed atmosphere.

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamiliar area. When cleaning vehicles myself I could see that the preparation was poor with several marks I had to remove myself. Owned the car for just over a week and fan is very noisy. No written warranty with the car, all documents online I presume. Process of warranty claim not explained

I would like to share my experience with my recent vehicle purchase at Motorpoint Portsmouth.

First and foremost, I would like to give a special mention to Finn Harrison. Although he was not my designated sales advisor, Finn was always there whenever I visited the branch and was incredibly helpful every single time. He stepped up to assist with the communication and the booking process, taking care of scheduling and rescheduling my appointments to ensure everything was looked after. Finn showed outstanding professionalism and is a fantastic asset to your branch.

While there were some shortcomings with my sales process and the paperwork, the incredible dedication shown by Finn completely saved my experience.

I also had to return later for some final adjustments to the car, and I am grateful to Riley, for everything he did. His hard work and support ensured that all the work on the vehicle was completed properly and to a high standard.

Please ensure that this feedback is passed on to them, as they truly deserve the highest recognition for their outstanding customer care.

Amazing service as always - Will always be my first point of call after buying 7 cars with no issue or drama.

Excellent service from Megan at Motorpoint, she was always welcoming and explained everything and nothing was too much bother, excellent service from start to finish, love our new car

Excellent listening and understanding of needs. Readiness to listen and adapt suggestions rather than promote a sale.
Responsive to time to consider the sake and follow up that allowed time to make the right decision.

Very pleased with the service I got found them very helpful.

The right car, friendly no pressure service and fair trade in price. A great place to buy from!

It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professional, polite, and couldn’t have been more helpful. Yes he wanted to make a sale but he wasn’t pushy like some Seles people I’ve met in the past. So may I suggest if you want to buy a good car at a good price look no further than Motorpoint Portsmouth. Go ask for Josh. Kindest regards Martin

It was very smooth. Had problems trying to get insurance but they were so helpful and Patient had.

They're actually very helpful. Charlie friendly, lovely person. Just make you feel so welcome

Really friendly. Accommodating even though we arrived late for our appointment.

Good customer sales service in the showroom itself. However the company doesn't;t have a CHIP and PIN machine. Hence you can't easily use a physical card or Apple Pay. Not sure why this is the case in this day and age.