Motorpoint - Portsmouth Reviews 

Nice people at portsmouth

Made thing easy to do
And sort out everything
For me regarding my car
Regards
K a george

We dealt with Finn at the Portsmouth branch, and he was exceedingly helpful throughout.
He cleared off the PCP on the trade-in and offered a good price as well.
An excellent and polite young man.

This was the second time that I purchased my car from Motorpoint. I wanted to appreciate all the support that I received from both Motorpoints branches in Derby and Portshmouth. My Nissan Xtrail had to move from Derby to Portsmouth. Because of a few days dely, they waived the transport charge which i really appreciate it. In Portsmouth, everything was very smooth both for part exchange and also collecting my new vehicle. After I got my new car, the sales person who was a lovely lady, contacted me and booked an MOT for my car which will be due in less than three months. All charges including the MOT and services will be paid by Motorpoint. I strongly recommend Motorpooint to everyone because of their high quality cars, great prices, and also great support after sale. Thanks to Motorpoint team, keep moving with this high quality services.

Very straightforward,no pushiness from the staff and a extremely knowledgeable staff

Very nice and helpfull staff, good prices, recommend!

Finn and the team were all very helpful friendly and accommodating to our needs and time there while looking and deciding on best options not pushy just simply supportive and honest.

Motorpoint gave me a car valuation based upon my information on the car's condition and mileage. 4 days later I bring the car to their Portsmouth site, the rep agrees on the condition of the car being very good, mileage has increased by only 40 miles, full service history, fresh MOT, top spec Corolla. They drop the valuation by just under £500 for no reason. In four days. They must think they can rip people off. The rep said it's all automated offers, they cant adjust anything but then immediately says the manager has said they can increase it by a £100!?Thought it was all automated pricing? Absolute BS.

Obviously I don't recommend them, you can put them in the same bracket as webuyanycar..and that's not a compliment in the slightest. To pre-empt their saving face generic 'were sorry on this occasion we couldn't help' reply, don't waste your time like you wasted mine. People should know that you'll try to rip them off and without reason break an agreement made in good faith.

Need to be better when touching up the door edges as no very good

Really quick and easy purchasing of car. My customer service rep Josh went above and beyond and was really friendly, calm and listened to what I wanted which is more than main dealerships. I located the car I wanted and started the process. Josh kept me up to date and most the process I could do online. I went in to do the finance parts and check costs etc… this could have been done over the phone but as I lived close I decided to go in. Josh is a real credit to the organisation.

Excellent service from Josh and the other staff. I will definitely recommend motorpoint - Portsmouth .😁 I am very pleased wth my new BMW i5 .

very pleasant people

Charlie was great , informative and helpful

Extremely helpful staff, from the sales team to the garage. No pushy sales. Good after sales care.

Charlie was excellent and extremely person centred and kind.

Great experience. Helpful, friendly and welcoming

Megan was really patient and kind. Not at all pushy and really got to understand what I was looking for. We didn’t end up buying from her but we were impressed with the service

no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good.
Particularly from Reagan on the initial call and completed by Megan who solved a difficult V5 issue and was extremely helpful. Refreshing experience.

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating in giving and allowing us our space and time to look . There was no hard selling, she was confident with all information required and really put us at ease when we went for a test drive . It was motorpoint Portsmouth and I would highly recommend Megan her whole attitude really helped secure the sale . So pleased .