I still have not recieved my full order from Moxie back from an Order August 30th 2023! I have emailed several times! They say they dont yet have the product and yet they took my money for it!! This i... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The material of the scrubs is incomparable; as soft and cool as silk, but breathable. Stylish. Diverse Sizing. The waistband NEVER rides down, without need to tie them. Many colors & shades to choose... Toon meer
Exceptional products and an exceptional customer service team who are totally focused on making every customer, like me, feel cared for and happy with each purchase. I purchased Moxie Scrubs for my ni... Toon meer
I ordered my scrubs 1/17/2022, I received an email 5/2/2022 to review my scrub order. I'd love to review my order however I HAVE NOT RECEIVED my scrubs. I did receive an email stating THEY MIGHT c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Moxie Scrubs is a Boston, MA based medical apparel startup born out of the Harvard Innovation Lab. Our company creates innovative medical apparel designed by nurses for nurses. Here at Moxie Scrubs, we're disrupting the medical apparel market as the first direct-to-consumer brand for nurses. While one can define Moxie as having 'force of character, determination or nerve,' this definition represents the nurses part of the movement behind our brand - Our mission is to enhance, inspire, and empower the MOXIE in every nurse.
Contactgegevens
300 Delaware Ave Ste 210, 19801, Wilmington, Verenigde Staten
- (844) 894-1435
- Hello@moxiescrubs.com
- moxiescrubs.com
3,5
Gemiddeld
103 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I still have not recieved my full order…
I still have not recieved my full order from Moxie back from an Order August 30th 2023! I have emailed several times! They say they dont yet have the product and yet they took my money for it!! This is now beyond 6 months! Do not order this is not worth the wait! I recieved part of my order back OCT 30th 2023 a whole 2 months after payment. This is absolutely unacceptable! Buyers BEWARE
24 maart 2024
Review zonder uitnodiging
The best scrubs around
The material of the scrubs is incomparable; as soft and cool as silk, but breathable. Stylish. Diverse Sizing. The waistband NEVER rides down, without need to tie them. Many colors & shades to choose from to embrace both warm and cool undertones. These scrubs are a perfect fit for me, literally.
1 februari 2023
Review zonder uitnodiging
Super long wait, no communication.
Pre-ordered in April. Received water bottle and lotions, they were ok. No communication on updated delivery date. Called, was told about delays, said would be possibly August. August came and went, called again. Said top was available and would be shipped out. Received in October and was told rest of order should arrive first part of November. Take a guess, November came and went, no scrubs. Called several days in a row, call went straight to voice-mail. No response. Sent an email, no acknowledgement. Today, remainder of my order was received. Glad to have FINALLY received my order. Scrubs are very nice, but with the crazy long wait, and lack of response from customer service, not sure I would place an order with them. Merry Christmas!
4 april 2022
Review zonder uitnodiging
My order is a pre-order that was…
My order is a pre-order that was supposed to be delivered in mid August. It is now mid October and I still do not have order
7 oktober 2022
Ordered mine in January still haven’t…
Ordered mine in January still haven’t received
20 september 2022
Review zonder uitnodiging
Long wait for long scrubs
Shirt too long, petite pants too long.
One pair i ordered six months ago still has not arrived.
30 augustus 2022
Antwoord van Moxie Scrubs
Hi Danielle,
We are so sorry that the lengths of our scrubs did not work for you. Rest assured that with our drama free returns/exchanges I am more than happy to let you know that we will refund you completely for your order. Please reach out to Hello@moxiescrubs.com to get the return process started.
If you would like to cancel the pre-order as well please let us know. As pre-orders have begun shipping.
Warm Regards,
Moxie Scrubs - Customer Service
Waiting 5 months for my order
Placed my order in April 2022, now in August and I still haven’t received it.
26 augustus 2022
Antwoord van Moxie Scrubs
Hi Kendra,
We sincerely apologize for the inconvenience that this has caused you. We are excited to let you know that pre-orders have begun shipping this week and you should receive your items very soon! We’d love to win back your trust and your “5-star” review by giving you a unique 35% off discount code towards your next purchase. Please email us at Connect@moxiescrubs.com to receive your discount code.
We stand by our product and we are confident that you will love your Moxie Scrubs. If for any reason you are not satisfied with Moxie Scrubs we have a drama free returns/exchange policy ensuring that you can try us risk free.
Warm Regards,
Moxie Scrubs - Customer Service
I really love my Moxie scrubs
I really love my Moxie scrubs. My only complaint or issue is that I have not received my scrubs that I ordered on March 29th, and have not received updates on when I will receive them unless I question this. I still don't know when I am getting them - last I was told was early August. Order #7166
11 augustus 2022
Antwoord van Moxie Scrubs
Hi Mary,
We apologise deeply for the delays that we have been experiencing due to covid and supply chain issues from overseas.
Rest assured we are on track to have all pre-orders shipped within the next two weeks. Thank you so very much for your patience and support of Moxie Scrubs!
As always if you need assistance please feel free to reach out to Hello@moxiescrubs.com
Thank you!
Nurse's Week
I purchased during Nurse's Week when it was "supposed" to be a gift worth $100 dollars. I got a cup, 2 mini bottles of lotion and a thank you card. That was absolutely not worth ordering for.
11 augustus 2022
Antwoord van Moxie Scrubs
Hi Lyndsey,
We are so sorry that the free Nurses Month Gift was not to your liking. That was not our intention at all we partnered with CeraVe in the hopes of creating a wellness package in support of our healthcare community. Please allow us to make this right by you by refunding you the shipping and handling fees on your Nurses Month Gift. We are so sorry for any inconvenience that this has brought you and we hope that we can make this right.
returns
I had ordered the wrong size and returning was so simple
love these scrubs they wash so nicely and are so comfortable
10 augustus 2022
They had holes in them and had an awful…
They had holes in them and had an awful gas like smell to them. Worse scrubs I’ve ever bought
9 augustus 2022
Antwoord van Moxie Scrubs
Hi Ashley, We are so sorry that this happened! We stand by the quality of our scrubs and strive for excellent customer service. Please send us your order number and a brief explanation of what happened to hello@moxiescrubs.com so that we can send a replacement straight away! We sincerely apologise for what happened, please give us a chance to make this right by you.
Warm Regards,
Moxie Scrubs - Customer Service
Love the fit and oh so soft! 😍😍
Moxie scrubs were a perfect fit! Love the stretch and softness of the fabric.
7 augustus 2022
This is a five star company all the way…
This is a five star company all the way from the website, customer service, to product design and thought put into all of it. Love my scrubs, water bottles and those extra touches they have!
Hands down the most comfortable scrubs for those 12 hours shifts. They stretch and move with you, breathe and super soft.
I would highly recommend trying them. You won’t be sorry!
31 mei 2022
Review zonder uitnodiging
Customer service
The customer service for Moxie Scrubs are excellent! It truly is a drama free return process. I had the return label within 30 minutes of talking to one of the representatives. Would recommend them just based off how impressed I was with the process of needing to return.
27 mei 2022
Review zonder uitnodiging
Moxie…a hidden gem!
I love this brand! I heard about Moxie from a coworker and have not been disappointed! The fit is very nice, they are comfortable and breathable. I am a tall woman and I’m in love with the joggers. Even when I had a malfunction of one of my scrub bottoms, communicating with Moxie was so easy and fast and they were able to remedy the situation quickly and to my satisfaction. I’ve already purchased 6 sets of scrubs from them and plan to stay in the Moxie family!
24 mei 2022
Review zonder uitnodiging
jogger pants
jogger pants, shirt, and jacket are very comfortable, good quality, and nice quality. Really enjoy wearing.
20 mei 2022
Antwoord van Moxie Scrubs
Dear Michelle,
We are so sorry that we are experiencing some shortages on some of the items you want. Manufacturer and shipping delays caused by the pandemic is an ongoing challenge for us and most companies. We are working diligently everyday to solve this issue. The demand for our scrubs continues to grow.
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure that this issue gets resolved for you.
Thank you so much for your patience and understanding!
Warm Regards,
Moxie Scrubs - Customer Service
I placed an order on 4/18/22 and still…
I placed an order on 4/18/22 and still have not received my merchandise or any updates regarding my order status.
13 mei 2022
Antwoord van Moxie Scrubs
Hi Elizabeth,
We are so sorry your items got delayed in shipping to you.
It has been a challenge for us and other companies to get items from the manufacturers on time due to the ongoing pandemic and worldwide shipping delays.
We are doing our best everyday to resolve this challenge.
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure that this issue gets resolved for you.
Thank you so much for your patience and understanding!
Warm Regards,
Moxie Scrubs - Customer Service
Top notch
easy ordering, fast delivery, excellent customer service. And the scrubs are amazing! comfortable, lightweight, stylish, and easy to move in!
5 mei 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.