I still have not recieved my full order from Moxie back from an Order August 30th 2023! I have emailed several times! They say they dont yet have the product and yet they took my money for it!! This i... Toon meer
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Lees wat reviewers zeggen
The material of the scrubs is incomparable; as soft and cool as silk, but breathable. Stylish. Diverse Sizing. The waistband NEVER rides down, without need to tie them. Many colors & shades to choose... Toon meer
Exceptional products and an exceptional customer service team who are totally focused on making every customer, like me, feel cared for and happy with each purchase. I purchased Moxie Scrubs for my ni... Toon meer
I ordered my scrubs 1/17/2022, I received an email 5/2/2022 to review my scrub order. I'd love to review my order however I HAVE NOT RECEIVED my scrubs. I did receive an email stating THEY MIGHT c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Moxie Scrubs is a Boston, MA based medical apparel startup born out of the Harvard Innovation Lab. Our company creates innovative medical apparel designed by nurses for nurses. Here at Moxie Scrubs, we're disrupting the medical apparel market as the first direct-to-consumer brand for nurses. While one can define Moxie as having 'force of character, determination or nerve,' this definition represents the nurses part of the movement behind our brand - Our mission is to enhance, inspire, and empower the MOXIE in every nurse.
Contactgegevens
300 Delaware Ave Ste 210, 19801, Wilmington, Verenigde Staten
- (844) 894-1435
- Hello@moxiescrubs.com
- moxiescrubs.com
3,5
Gemiddeld
103 reviews
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Best scrubs ever!
These are the most comfortable scrubs I have ever owned! Love love love them! Durable and well made. All their other products are amazing as well. I love their report books. They make my day easier and if I have the same assignments for a few days I don’t have to re-write everything. I just have to add to my same patients information!
2 mei 2022
I love these scrubs
I love these scrubs! They are the only ones I’ve been wearing for the past 2 years! I love the pens and coffee too!
2 mei 2022
Lost but replaced.
My order got lost and was replaced by new one. The seller is responsive and attended my messages as soon as they are able to. On the other hand, the jackets are comfy, not too thick and not too thin neither. Good quality fabric and a quick dry. I love it.
2 mei 2022
Antwoord van Moxie Scrubs
Hi Rein,
Thank you for your understanding and patience while we promptly replaced your order that was lost due to USPS.
Our team is committed to ensure every nurse receives exceptional and prompt service from us.
We are always here for you!
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 whenever an issue needs to be resolved.
Thank you so much for your patience and understanding!
Warm Regards,
Vivek - Customer Service
Moxie Scrubs
The product is great when you get it
The product is great when you get it. My order has been on back order for 5 months.
2 mei 2022
Antwoord van Moxie Scrubs
Hi Gracie,
We are so sorry your items got delayed in shipping to you.
It has been a challenge for us and other companies to get items from the manufacturers on time due to the ongoing pandemic and worldwide shipping delays.
We are doing our best everyday to resolve this challenge.
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure that this issue gets resolved for you.
Thank you so much for your patience and understanding!
Warm Regards,
Moxie Scrubs - Customer Service
I would love to give a positive review
I would love to give a positive review. I order scrubs at the Magnet conference last fall - October. I received the jacket and the top. Great quality, fantastic fabric. Special order on the pants since i am tall - still don't have them. I then gave the top and jacket to my daughter in law and changed the order 4-6 weeks ago (3/26/22). Still don't have the pants. Weird color - nope - navy blue. 6 months from original order - still not complete. Any updates on status of order - nope - not without me prompting. I LOVE the concept - nurse driven business - fabric and design. Service - disappointing.
2 mei 2022
Antwoord van Moxie Scrubs
Hi April,
We are so sorry your items got delayed in shipping to you.
It has been a challenge for us and other companies to get items from the manufacturers on time due to the ongoing pandemic and worldwide shipping delays.
We are doing our best everyday to resolve this challenge.
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure that this issue gets resolved for you.
Thank you so much for your patience and understanding!
Warm Regards,
Moxie Scrubs - Customer Service
I ordered the fuschia color scrubs
I ordered the fuschia color scrubs. Vibrant color which is fade and wrinkle resistant. The material is soft and lightweight. I’m 5’ 5” 135 lbs. wear size M. I don’t like my work clothes tight, these are perfect and flattering.
2 mei 2022
Still Waiting
Still waiting for my ordered uniform. I bought a jacket, top and pants. This has been over a month and a half. I have only received the pants, really can't mix and match since the colors are hard to match. So in sense this review is incomplete as my order.
2 mei 2022
Antwoord van Moxie Scrubs
Hi Mary,
We are so sorry your items got delayed in shipping to you.
It has been a challenge for us and other companies to get items from the manufacturers on time due to the ongoing pandemic and worldwide shipping delays.
We are doing our best everyday to resolve this challenge.
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure that this issue gets resolved for you.
Thank you so much for your patience and understanding!
Warm Regards,
Moxie Scrubs - Customer Service
I love the comfort of the scrubs and it…
I love the comfort of the scrubs and it doesn’t wrinkle. The styles are nice
2 mei 2022
Antwoord van Moxie Scrubs
Hi Lourdes,
We are so sorry your items got delayed in shipping to you.
It has been a challenge for us and other companies to get items from the manufacturers on time due to the ongoing pandemic and worldwide shipping delays.
We are doing our best everyday to resolve this challenge.
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure that this issue gets resolved for you.
Thank you so much for your patience and understanding!
Warm Regards,
Moxie Scrubs - Customer Service
Never received
Never received, cancelled order because it took way too long to receive the order which was never available to order (back order) when mine was originally placed
2 mei 2022
Antwoord van Moxie Scrubs
Hi Angela,
We are so sorry your items got delayed in shipping to you.
It has been a challenge for us and other companies to get items from the manufacturers on time due to the ongoing pandemic and worldwide shipping delays.
We are doing our best everyday to resolve this challenge.
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure that this issue gets resolved for you.
Thank you so much for your patience and understanding!
Warm Regards,
Moxie Scrubs - Customer Service
Absolutely amazing!!
Absolutely amazing!!! I’ve been wearing scrubs for…almost 15 years now… Legit have NEVER worn a more comfortable set… and even better….cute!!
2 mei 2022
Waistband elastic keeps twisting around…
True to size fit and durable, but wide elastic keeps twisting around inside the waistband in both sets of scrub pants that I own; this is uncomfortable and I've not been able to fix it.
2 mei 2022
Antwoord van Moxie Scrubs
Dear Alexandra,
We are so sorry to hear that your waist band is malfunctioning!
Here at Moxie Scrubs we pride ourselves on the quality of our products.
Please contact us at Hello@moxiescrubs.com or call us at (844) 894-1435. We would love to send you a replacement for your Scrub Pants!
Warm Regards,
Vivek - Customer Service
Moxie Scrubs
So happy this company offers extensive…
So happy this company offers extensive plus sizes in different option. Love it!
2 mei 2022
Their team quickly resolved the…
Their team quickly resolved the purchase issue. I also received my order in a timely manner!!!
2 mei 2022
Antwoord van Moxie Scrubs
Hi Brenda,
Thank you for your understanding and patience while we promptly resolved your purchase issue!
Our team is committed to ensure every nurse receives exceptional and prompt service from us.
We are always here for you!
Please feel free to contact us at Hello@moxiescrubs.com or call us at (844) 894-1435 whenever an issue needs to be resolved.
Thank you so much for your patience and understanding!
Warm Regards,
Vivek - Customer Service
Moxie Scrubs
Exchanges are easy but you may never see a refund.
The scrubs are great and the exchange policy is easy. It took me a couple of attempts to get the sizing right so I purchased two sets initially and found the pants too long.... so I requested an exchange - no problem. I then thought perhaps I really only needed a small pant rather than Medium (per their sizing chart) but because I wasn't sure, I purchased two pair of smalls. They fit much better, but I asked for the wrong blue to match my top. SO, I returned both of the Medium pants (for a refund) and the small blue for correct color. Got the small blue pants - perfect....... no refund, no word. I have emailed twice - crickets! Never buy unless you have tried them on :(
2 mei 2022
Antwoord van Moxie Scrubs
Dear Catherine,
I reviewed all of our correspondence, and it looks like this issue has been resolved but if not please contact me at Hello@moxiescrubs.com or call us at (844) 894-1435 to make sure you are thrilled with your purchases.
Best Regards,
Vivek - Customer Service
Moxie Scrubs
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