Asked the right questions about plumbing problem. Offered 24 hour response which was acceptable Phoned back within 2 hours Offered same day service Plumber arrived on time assessed the tissues... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Zac and Seb did an excellent job in installing our new toilet, and were a pleasure to have working in our home. They are a credit to MPW, as are the team in the office including Kelly and Charlotte.... Toon meer
Bedrijf heeft geantwoord
The problem was diagnosed and a course of action clearly described and priced. Nick and Dave completed the job, cleanly and efficiently. Communication with the office was easy, all works were document... Toon meer
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The technician Nick arrived when he said he would. He was polite and helpful. He identified the issues that needed to be resolved quickly and made the necessary changes which were required. It wasn’... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over MPW Group
Geschreven door het bedrijf
Our Mission at MPW Group
At MPW Group, we’re driven by craftsmanship, collaboration, and care. Every project reflects our commitment to quality, reliability, and customer satisfaction. From first consultation to final handover, we work hand in hand with our clients—delivering trusted heating solutions and peace of mind through expert workmanship and exceptional service.
You can count on us when it matters most. With over ten fully qualified engineers on the road every day, we deliver a rapid, reliable response to keep your home or business running smoothly. We’re small enough to care, offering the personal attention you deserve, yet large enough to cope with any challenge—no matter how urgent or complex. This balance of scale and service makes MPW Group the trusted choice for your plumbing and heating needs.
A Team Committed to Quality and Service Excellence
Geschreven door het bedrijf
- Pride Passion & Dedication
- At MPW Group, we take immense pride in what we do. Our passion for high-quality workmanship is at the heart of everything we deliver. What truly sets us apart is the collaborative spirit of our team, each member bringing their expertise, reliability, and dedication to every heating project we take on. We believe that exceptional service starts with meaningful engagement
Contactgegevens
Unit 20, Bristol Vale Trading Estate, BS3 5RJ, Bristol , Verenigd Koninkrijk
- 0117 9391421
- info@mpwgroup.co.uk
- mpwgroup.co.uk
4,8
Uitstekend
162 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Replacement of water heater
Great service from MPW when replacing our 20+ year old water heater. Completed in a day, including some rerouting of pipework as well as replacing the water heater. Kept us informed throughout, explained the new heater and made sure water throughout house was running normally. Would highly recommend MPW.
30 maart 2026
Antwoord van MPW Group
Good afternoon Glenn.
Thank you for the great review.
Always a pleasure to help people get their plumbing & heating issues resolved quickly & professionally.
You have our details should you need any help in the future.
Regards
Team Mpw
Antwoord van MPW Group
Good Afternoon.
Thank you for the feed back and leaving a 5* review.
You know where we are should you need our services in the future.
Regards
Team Mpw
Excellent service for an emergency plumber.
We needed an emergency plumber this afternoon and MPW group were able to get one out to us within the hour and on a bank holiday no less. The plumber (Josh) was excellent, very friendly and definitely knew his stuff! He fixed our issue in no time.
3 april 2026
Review zonder uitnodiging
Antwoord van MPW Group
Good afternoon James
Always great to hear the positive things about our reactive services and the peace of mind it brings customers on how quick we are to respond.
Regards
Team Mpw
Excellent service replacing a shower…
Excellent service replacing a shower fitting. James did a great job.
1 april 2026
Antwoord van MPW Group
Hi Sara
Thank you for your feedback, so happy we could help resolve this issue really quickly and giving you back a working shower.
Have a great weekend.
Regards
Mpw Team
Excellent service and within the hour.
Excellent service and they came within the hour of my phone call. Highly recommend. .
31 maart 2026
Antwoord van MPW Group
Good afternoon Martin.
Thank you for taking the time to leave honest feedback, it really is appreciated.
Have a great easter weekend.
Regards
Team Mpw
The engineer that came to service our…
The engineer that came to service our boiler was polite and carried out the service with no issues.
31 maart 2026
Antwoord van MPW Group
Good afternoon
Thank you for taking the time to leave a honest review on your experience with the Mpw team, i will make sure i pass this feedback onto the engineer who attended.
Regards
Team Mpw
First Class Service
Dealing with the sale of a late relative's property in Wales, four hours away, is difficult enough. Throw in a leak from the toilet in the bathroom upstairs and it could have been disastrous! My husband found MPW Group and called them out. They arrived promptly and completed what was required efficiently at a competitive price. We were very grateful for their reliability and professionalism. Thank you!
27 maart 2026
Antwoord van MPW Group
Good afternoon Deane
Thank you so much for taking the time to leave a honest review on your experience with Mpw, we always aim to provide a high end service and help so many people get their plumbing and heating issues resolved quickly.
You have our details should you need are help in the future.
Have a great easter bank holiday weekend.
Regards
Team Mpw
Came same day and solved problem…
Came same day and solved problem although did take two trips to supplier to get right fitting. Overall very helpful
26 maart 2026
Antwoord van MPW Group
Good evening.
Thank you for taking the time to leave a review, happy you found the service helpful and hopefully you’ll have no hesitation in using are services again in the future if needed.
Regards
Team Mpw
I had an emergency with my toilet
I had an emergency with my toilet. I rang the company and they were friendly and very helpful. They were also upfront with the price of the call out. Someone was here within two hours and sorted the problem quickly and efficiently.
27 maart 2026
Antwoord van MPW Group
Good afternoon
Thank you so much for leaving a 5* review, so happy to hear customers satisfaction, look forward to helping you again in the future should you have any plumbing or heating issues.
Regards
Team Mpw
Quality service came to my nans house…
Quality service came to my nans house the next day after I told them it was leaking, ran her through everything clearly and made a massive effort to get the job done as soon as possible
25 maart 2026
Antwoord van MPW Group
Good Morning Tom
Thank you so much for taking the time to leave a honest review, it was a pleasure to be able to help so quickly and restore your Nan with heating & hot water.
You know where we are if needed in the future.
Regards
Team Mpw
Hi all I can say is the company doesn't…
Hi all I can say is the company doesn't say where they are on line. But they did what I needed to be done.
24 maart 2026
Antwoord van MPW Group
Hi Serena
Thank you so much for the feedback, I am unsure where you have been looking as in regards to our company details, our details are all over the internet and on our website.
But glad we were able to help you on this occassion and resolve your plumbing problem.
Regards
Team Mpw
Have used MPW for multiple jobs
Have used MPW for multiple jobs, and they are always prompt and professional.
23 maart 2026
Antwoord van MPW Group
Hi Chris
Thank you for your continued support to Mpw, its always good to see returning customers with positive reviews.
Thank you again.
Regards
Team Mpw
Antwoord van MPW Group
Hi Helen.
Thank you for taking the time to leave a honest review.
Regards
Team Mpw
Friendly fixers!
Friendly, courteous and on-time, and great trouble shooting, advice, and of course problem fixed!
24 maart 2026
Antwoord van MPW Group
Hi Kam
Thank you for taking the time to leave a review, also thank you for your continued support to Mpw, we have been looking after you for several years now and hope to continue for the years ahead.
Regards
Team Mpw
emergency call out …
I could book an emergency call out over WhatsApp. Responsive and helpful. Clear pricing. Plumber who came (sorry can’t remember his name) polite and efficient. All fixed within a couple of hours. Thank you!
23 maart 2026
Antwoord van MPW Group
Good evening Lucy.
So happy we could help at short notice and the process for getting these works covered was also simple.
Thank you for taking the time to leave a honest review, it truly helps others find good honest reliable tradesmen.
You know where we are if needed in the future.
Regards
Team Mpw
MPW installed a new boiler for us…
MPW installed a new boiler for us January 2025 along with a little pump. The pump malfunctioned several times but what was so good was the way that Matt and the guys at MPW dealt with the problem; regardless of the number of times they had to come out they were always professional, polite and left the area clean and tidy. It was a frustration to all concerned that we never got to the root cause of the pump problem but Matt and his team found a solution to re-route some of the pipe work to by pass the pump. I would not hesitate to recommend them to anyone wanting any form of plumbing or heating work completed.
23 maart 2026
Review zonder uitnodiging
Antwoord van MPW Group
Good afternoon Jayne.
Thank you for your feed back and also thank you for being patient with this on going issue, Mpw will always get any issue resolved, we value all new & old customers and will do what we do best to resolve any issue.
Thank you for your kind words.
Regards
Team Mpw
Fantastic service always happy to help and great honest service
I don't normally do reviews but think it is only fair when service goes above and beyond, we moved onto our first house and had issues with the heating system and everyone at MPW has been great, happy to give advise when you want it and great response times, after the leaks we decided to upgrade the heating system but change type and Matt discussed this with us to ensure the new one would meet our needs and all fitted it a day including new pipework, absolutely fantastic and wouldn't go anywhere else
17 maart 2026
Antwoord van MPW Group
Good afternoon Ant.
Thank you for your honest feedback, i would also like to thank you for your continued support to Mpw.
As you have mentioned above, we are a friendly team and if we can help anyone with advise over the phone then we will do.
In the nicest way i hope we dont see you again until your boiler is due its next service.
Regards
Team Mpw
Punctual friendly helpful and thorough.
Punctual friendly helpful and thorough.
Highly recommended
18 maart 2026
Antwoord van MPW Group
Good Morning Alison.
Thank you so much for the review, this really does help others find good honest tradesmen.
You know where we are if needed in the future.
Regards
Team Mpw
Tap Seal replacement , great attitude towards work.
Contacted them for seals replacement in bathtub tap.
Ben was perfect,came and did the work wonderfully.
I also had questions regarding my boiler and I am very pleased with the clarification he has brought to me .
the plumber that was booked for that day got blocked on another site but MPW found a last-minute replacement for me , which was great beacuse I had taken the afternoon off for this work to be done.
19 februari 2026
Review zonder uitnodiging
Antwoord van MPW Group
Good morning Kevin.
Thank you for the detailed review, its always good to hear positive feed back on customers experiences with the Mpw team, we always do our upmost to help as quickly as possible to resolve customers issues.
Thank you again.
Regards
Team Mpw
My call was answered quickly in a…
My call was answered quickly in a friendly reassuring tone, and a plumber was arranged to visit later that day to fix my boiler. The plumber arrived on time (in fact a little ahead of time) and did a thorough job of identifying the problem and fixing it. He also gave me some useful advice on trying to identify the same problem myself later using the fault menu on the boiler display. He returning back to base to clean the sludged-up heat exchanger with acid and returning immediately to refit it. Thanks.
12 maart 2026
Antwoord van MPW Group
Good morning Nigel.
Thank you so much for the detailed review and your continued support to Mpw, you know very well that we always do our upmost to respond as quickly as possible and restore heating & hot water.
Glad we were able to sort very quickly on this occassion.
Regards
Team Mpw
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