Mr Car Mats Limited Reviews 

Great Quality car mats and made to a high standard. Fantastic company definitely recommend.

Well done to Miles and Varshita, slight problem but all sorted I am very pleases with the mats

First time writing a negative review anywhere. Car mats were ordered on the 29th of september, nothing too over the top a black car mat with a white/silver border. It was being ordered for an event the following weekend as the weather wasnt great diddnt want to ruin a 32 year old carpet in a car thats new to me. It is now the 27th of october and I still have no car mats.
I have to email more than once before I get a response... Essentually they dont have what I ordered in stock and by the sounds of it havn't been able to source it for 4 weeks... but you can still go on the site today and click the same box I did and get stuck like I have. My response to all this was at first that it is fine one of those things that happens and to send something else "anything you think works" I even sent a picture of a black and white steering wheel im trying to match the mats with for even more information... This was 3 to 4 weeks ago. I've agreed 4 times to have something else made (I know this because after the person emailing told me they are confused after I asked for my refund I had to go back and physically count all the times I said "yes thatll be great, send that". So after waiting a month I finally asked for a refund as stated above, atleast twice but id like to say it was more than that I got an excuse like "they've been cut already" Until I physically took screenshots of their terms and services to show them what their own refund policy is. To which i now have to wait another 30 days for my money to come back to me. Just do yourself a favour for something as silly and small as a car matt do yourself a favour go elsewhere this company are not worth the stress and constant waste of time having to chase them down for a response. on one occasion they even said "Thanks I will send the mats" on the 16th october... after agreeing to yet another car matt they could source I only found out they had'nt even started doing anything an entire week later when I emailed them multipe times to find out whats going on... In the last 5 years I've had a 32 year old car built from parts of another two 32 year old cars and then heavily modified none of it by me btw, and the HARDEST part of all of that was dealing with this company.

Ordered mats apparently the embroidery machine is broken ok fine I tell "Varshita" I'm happy to wait then I get told the logo I picked via there website is copyrighted! At this point I ask them for my money back now if getting a refund was quick & easy I would have forgotten about the whole thing & not left this review but they messed me around for ages so they earned this.

Took weeks to get my money back via constantly bugging "Varshita" with emails

If your looking for floor mats I'd avoid this lot

Mats as described - very competitive price

Very good communication I was kept informed of any delays and told the reason for delay.
The mats are excellent looks exactly as I expected and they are luxurious definitely worth what I paid for them . I'll be buying from them again when these mats wear out which won't be for a while looking at the quality of them

Great quality mats and a perfect fit for my car

Good customer service great product highly recommended

Rubber mats DO Not Fit a tourneo connect 2023 They are totally NOT for this make and model

Delivery time was longer than I expected but the mats arrived and fitted perfectly

Ordered car mats on 2nd October, email sent on 11 October as to mats being despatched. The delivery address is a business address whereby it is closed at weekends. Received tracking stating Delivered Saturday, 12 October, 11:10
your package was left in the mail slot. No sign of any mats and we don't have a mail slot, but a letter box which is far too small for mats. Emailed on both customer support and web sales email to inform that no mats have been delivered. Tried to talk via chat but this just tells you to email - but nobody responds!
The actual time to send the mats was later than quoted, they were never delivered and nobody is replying to my emails! Lost my money and still have no mats.

Would advise against using this company placed order on the 5th September for upgraded mats with Logo the were being sent by EVRI courier company which was an absolute nightmare they did not deliver and couldn’t find my mats after writing at least 15 emails trying to track my order with customer services I was then told to go back to mr car mats for a re placement this is when it started to get worse with over 20 + emails to Varshita at customer service with many excuses as to why I haven’t received my mats at the end I was told the machine That makes the Logos has broken and I would have to wait even longer for my order,I finally got my mats 9th October minus the Logos, all in all the whole saga has been an absolute nightmare from start to finish which I found very frustrating and stressful.

Very easy to order by just entering car reg, a great selection of mats to chose from and at a reasonable price. Great fit and quality and quick delivery what more can you ask for!

The car mats were very high quality and fitted the car well. Communication was good and they were received quickly. I can recommend them

The user experience was excellent the website is customer friendly and easy to use.
The product is great and good value for money.
I would highly recommend this company and will use them in future

Great quality product 100% recommend. We will use again soon.

DO NOT ORDER FROM HERE. IT IS A SCAM AND THE MATS NEVER ARRIVE

Got some rubber mats for a friend's new car they were of good quality great price and quick delivery , fit is perfect great customer service

These are the second set of mats I purchased from this company. Attractive to look at with the different colour bound edges, look hard wearing, time will tell and delivered after a few days at a very competitive price. Very pleased.