Modern World Business Solutions Ltd  Reviews 

217
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

AVOID AVOID AVOID I signed up for a payment card machine with this company, and was not advised correctly what so ever. Their sales representative falsely told me how things would work my fees et... Toon meer

Beoordeeld met 5 van de 5 sterren

Great customer service! Had Louis and college come down to our restaurant today to install our new Epos system. They were both very helpful with the training and made the whole process straightforwa... Toon meer

Beoordeeld met 5 van de 5 sterren

I have a web agency who build ecommerce websites and recently i worked with Michael on our latest project the client is very happy. The payment gateway was really easy to set up on my end, I am buil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brenton helped me from start to finish, from opening my account to getting everything set up so I could start taking payments. It was nice to actually get something done easily in this day and age. He... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingspasverwerker

Informatie afkomstig van verschillende externe bronnen

MWB Solutions Ltd offer a serviced, consultative and managed approach to our merchants which will see the customer taken through a process which not only gives you the correct solutions for your business but also places rates that you can be safe in the knowledge are the best in the market.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

217 reviews

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Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(217)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Do NOT use this company

The worst merchant payment company I have dealt with. From the point of selling the system - very polite and keen sales pitch and seemed to have good promise. Sadly this dod not continue and did not match with what equipment and back office platforms were delivered. The hardware, software, customer ( lack of ) support, trouble shooting and ultimately contract cancellation were all sub standard. Ignored emails, calls and requests, all on the same email thread, culminating in many phone calls just to try and get the simplest of customer care and service do not inspire any confidence. We would not recommend this company to anyone.

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect service, fantastic

From consultation to delivery. Fantastic communication, Fantastic service. You can message them anytime of day and they will help. Bretton was Fantastic. Thanks all highly recommend

6 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After looking for a new card reader I…

After looking for a new card reader I spoke to Brenton and has a conversation with him about my needs and amount of payments I take on card. Without giving me a hard sale to make himself the most commission I was given honest and open advice I was given the best option for my business. More than happy with Brenton and the reader! Would definitely recommend

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fenton was fabulous from start to…

Fenton was fabulous from start to finish, saved me so much money on my card terminal and rates. He has been so helpful & informative since day one. Highly recommend! Thank you so much

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Massive Thankyou to Brenton for his…

Massive Thankyou to Brenton for his support taking out the new Card Reader. He made the process quick simple and easier than ever! The machine is modern stylish and easy to use! The process was easier than I could have ever imagined. Less of a sales pitch and more a conversation finding what’s best for me!

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

John Boyle was a huge help in getting…

John Boyle was a huge help in getting everything sorted for my business. He made the process of setting up the business bank account smooth and stress-free, and also got my card machine organised quickly. Everything was explained clearly, and he kept me updated at every step. Professional, reliable, and easy to work with — I’d definitely recommend him to anyone needing business banking or payment solutions.

17 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was looking for some different ways…

I was looking for some different ways to accept payments for my upcoming business and how it could fit in.

I personally spoke to Micheal who was a great guy and really got to understand my business on a different level.

Although the type of payment processing I would require is not yet available, as soon as it is I'll becoming back to this company.

15 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10

My experience switching terminals was easy. Joe Garner was professional in explaining everything to us. He showed all our staff how to use the terminal. Overall, very pleased.

11 september 2025
Review zonder uitnodiging
Logo Modern World Business Solutions Ltd

Antwoord van Modern World Business Solutions Ltd

Hi Dimitri,

Thanks very much for leaving us such a lovely review. Really pleased to hear Joe was able to sort you a good payment solution.

Please stay in touch if there's anything we can help with.

Best wishes,
MWBS.

Beoordeeld met 1 van de 5 sterren

Michael from Inside Sales

Michael from Inside Sales, you unsolicited spam email has earned your company a 1 star review.
Update, lies all lies, you cold called our front desk who shared no information with you, after getting nowhere you got my email from a 1 star review that I left for Revolut on trust pilot, assuming they were my merchant provider, they are not. So, you are low rent ambulance chasers who got it wrong and blatant liers to boot. No one should trust you with their financial matters or gdpr,
own it.

10 september 2025
Review zonder uitnodiging
Logo Modern World Business Solutions Ltd

Antwoord van Modern World Business Solutions Ltd

Hi Paul,

Sorry you feel strongly enough to leave a 1 star review for us.

The email was absolutely not unsolicited in any way. We spoke to a gatekeeper, who was having problems with their card machine.

They gave us your email address as the business owner, and we emailed you asking if there's anything we can do to help.

You replied 'Stop', and we haven't contacted you since.

Apologies if there's been a miscommunication, but this review is not accurate.

If you want to chat to us about it, please reach out. Michael is a really good guy, and just trying to do his job.

Thanks,
Tim - MWBS Marketing Manager

UPDATE:

I understand our Chief Operations Officer Lee, tried to reach out to you by phone and make things right. He spoke to Sophie and left a message asking you to call us back so we can explain.

We'd really like to resolve this for you. Apologies again.

Beoordeeld met 5 van de 5 sterren

Spoke to Matt a couple of months ago…

Spoke to Matt a couple of months ago about moving my shop from away from Dojo. He was very helpful, did me unbelievable prices and is always on the other end of the phone when needed, even popping in from time to time.

Passed many friends on to him and has treated them exactly the same. Couldn't be happier with Matt or Modern World

1 mei 2025
Review zonder uitnodiging
Logo Modern World Business Solutions Ltd

Antwoord van Modern World Business Solutions Ltd

Hi Lekima,

Thanks very much for leaving us such a lovely review. I'm glad Matt was able to do you competitive rates and is in touch for customer support when you need it.

Feel free to reach out at any time. We're happy to help.

Best wishes,
MWBS.

Beoordeeld met 5 van de 5 sterren

At first I had what I thought was a…

At first I had what I thought was a nuisance call looking for customers and was told there field operative was in the area and could they call in and see me
Ashley came to my shop his presentation was very good he listened to me and suggested I carry on using my current card payment provider and run modern world solution along side then in a month or two decided which one saves me the most money, he kept in touch every few days until I decided to go forward, ordered the machine for me and when it arrived set it up and showed me how to use it very professional and enthusiastic I would recommend modern world business solutions to my friends and family in business

29 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thomas Holtom-Hattersley Has came to my…

Thomas Holtom-Hattersley Has came to my shop to sell me a card Machine, and he signed without my permission, this is against the law , please everyone be a ware if this scam company , don’t use them , use dojo way better

7 augustus 2025
Review zonder uitnodiging
Logo Modern World Business Solutions Ltd

Antwoord van Modern World Business Solutions Ltd

Dear Readers,

It’s always disappointing to receive a review like this, especially when the facts don’t quite line up with the claims.

We’ve looked into the situation thoroughly. The contract was explained and signed properly, with clear terms and no hidden surprises. While we understand the reviewer later changed their mind, that doesn’t make the process invalid, and it certainly doesn’t make it a scam.

We’ve also reviewed the calls in detail, including one where it was claimed our colleague said there were “no contract lengths.” That simply didn’t happen; the recording tells a different story.

There was also an unfortunate comment made during the first call to our team, which was handled professionally and politely. We won’t dwell on it here, but respect is a two-way street.

As for the mention of Dojo; they’re a reputable company, and we’re not in the business of putting others down. If they’re the right fit for someone, that’s great. But we believe in giving businesses all the information they need upfront, with no pressure and full transparency, so they can make informed decisions. That’s exactly what happened here.

We’re proud of the service we provide and the team who deliver it every day with honesty and professionalism. Just better rates for card payments, clearly explained.

Thanks for reading,
The MWBS Team

Beoordeeld met 5 van de 5 sterren

Excellent service and product procured…

Excellent service and product procured for my business with the Clover POS by Brenton Hare at modern world.

I was matched with the ideal product for my business which offered better functionally, transaction rates and all round professional solutions. Would highly recommend Brenton at modern world to get you exactly what you need and for your business and not oversell or push inappropriate products and systems because they cost more.

Cassie was also great, going above and beyond with customer support and help post the agreement and delivery. You can trust these guys to work on your behalf and find you the best POS system for you.

5 juni 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I was graced with two lovely people…

I was graced with two lovely people about your card machine and the rates were pretty much what I was looking for.
I would have given 5 stars but I’ve had problems receiving the money, however Sam has been extremely apologetic and helpful.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Modern world have surpassed all expectations.

We've been with Modern World for just under a year now as resellers and we are honestly blown away. The service, the support, the application team and of course the technology has surpassed our expectations beyond measure. We weren't really sure how it would go working as a SUB-Iso rather than going down the ISO route and to be honest, I'm glad we didn't. We get the same revenue share as we would from an ISO but with all the support. Applications are sent out either instantly or within the hour (depending on your choice) and the platform pretty much tells you instantly when the deal has been approved. Thank you to the team at Modern World for creating something truly exceptional.

19 juli 2025
Review zonder uitnodiging

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