My Car Credit Reviews 

Would Reccomend. Hadi was a great help in finding a vehicle.

After being offered a ridiculous rate from other lenders, these people had me a fantastic deal on the table and accepted in under 24 hours OVER THE WEEKEND!!!!. Fantastic people to speak to and could not be more helpful. Highly Highly recommended.

Good communication throughout the loan application and agreement were fixed up very quickly

Easy to communicate and helpful team. Jak was very supportive throughout my application.

Everyone rejected my application and they took a chance on me. Hadi helped me every step of the way along with Molly to get it all sorted in the time I wanted to get it done by.

Quick approval process and wonderful customer service. Very helpful!

Hadi was in charge of my application, very professional, friendly, and hardworking, made everything so easy for me. I highly recommend My Car Credit

DO NOT USE THIS COMPANY!!

I enquired about car finance and ended up speaking to an agent at My Car Credit.

The agent advised me that he had carried out a credit check to see if I could get accepted with a lender. I advised the agent at the time that I did not want lenders to be explored because I didn't want multiple hard searches left on my credit file, as I had not found a vehicle yet and was more interested in rates and lending criteria.

Despite this, I noticed that hard searches had been left on my credit file. I complained about this to the agent, who then subsequently agreed to speak to a team leader to get the searches removed, as I had not consented to this. He then called me back and said that a team leader had agreed for them to be removed and that a request for this had been raised with the relevant team.

In further conversations with the agent, he once again confirmed that the request to remove the searches had been raised and even sent a follow-up email to the relevant department whilst I was on the call with him.

My credit report updated yesterday, and multiple hard searches have been left on my report, which has now impacted my score significantly. I sent an email to the CRA's advising that this is incorrect and requested for them to be removed immediately. The CRA's have since come back stating that they have been informed that the information is accurate, so they cannot be removed.

I was informed by the agent that this had been rectified weeks ago, which is clearly not the case. I can only assume I was lied to in an attempt to get the sale pushed through.

This has now decreased my score significantly, impacting my ability to proceed with car finance in the coming months. I have contacted the company FOUR times to get this resolved and am constantly ignored or fobbed off.

I will not be proceeding with the car finance quote offered to me and will be referring my complaint to the Financial Ombudsman Service for them to investigate.

Excellent service. No fuss, no issues, beautifully executed- very professional👍💜

Excellent customer service
Smooth transaction
Always update on time
Thank you so much guys🙏🏻❤️

So happy with this company! Very good customer service plus offers

Great service with speedy and great staff.

Overall I couldn't fault the service, prompt at answering the phone and calling back when needed. Explained clearly what services they offered and how it can assist me.

Good service

It is easy to get hold of someone on the phone and the staff are always helpful they keep you informed on what is going on though out the process they also return your call.

Excellent experience. Fast process and staff very friendly and helpful. Would highly recommend.

The customer service was number one am happy with my car.

Very helpful, happy to help you and very professional

I have to say thanks to you guys , specifically Joshua who the agent in charge of my case .
Easy busy I sat down chilling and they done the job properly, from the beginning to the end .

Had my application on a Saturday, got the car the following Tuesday. Jonathan made it so easy to get the best deal. Definitely 5 stars!