Mycosmeticslondon Reviews 

315
TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

I am appalled with the services I am receiving!! I put an order in on the 7th ~July 2026 - not received it - can’t get anywhere, either by emails (10) or by telephone. Please do NOT buy from th... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not use this site - made an order on 11th July . I have not received my order and my complaints emails have not been responded to . I think this company are fraudulent - do not waste your money.

Beoordeeld met 1 van de 5 sterren

No communication after initial order. Not delivered(after waiting full advised delivery window) Didn't respond to email. Didn't answer phone or respond to message left. Don't be fooled by the... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered & paid in full for hair styler. Received confirmatory email advising would contact when delivery due. After one month, nothing. I emailed all various addresses to enquire when I could expect m... Toon meer


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TrustScore 1 uit 5

315 reviews

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(315)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Avoid this company

Avoid this company! They sent me a faulty product, and it took me two months to get a refund. They ignored my requests until I had to threaten legal action. Be aware, this is not a UK-based company.

2 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Scam!!

Scam!!! Do not buy from this website. I purchased a cream £18.99 in May and still waiting on it being delivered. AVOID

20 september 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

That's scam

This is not a UK company. That's scam. They sent me the wrong size and when When I wanted to send it back I had to send ot back to China and I had to pay double of the price of the item. So I couldn't send the item back to claim my refund. It is a dodgy one. DO NOT believe them

2 september 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

!!AVOID!!


!!AVOID!!

I really wish I had checked here for reviews before purchasing from this company.

The goods were not as expected and way bigger than anticipated so imagine my horror when asked to return to CHINA at my own cost - half the cost of the goods.

The reviews are all five star of the goods on their website, I would guess as the names are similar that they may not be genuine reviews. Two weeks later I cannot see my one star review on the website…

BEWARE

RESPONSE TO THE RESPONSE

Thanks for the standard reply Mycosmeticslondon, I have already contacted you and been told in no uncertain terms that my only option is to pay for the goods to be returned to China at my expense. Not happy.

It should be possible to return to a U.K. address for the refund

12 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

ZERO STARS

Sadly I’ve joined the group of customers conned by these guys. Hopefully there is something the ASA can do to bring this company down **cue copy/paste response from customer service rep**

6 september 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Don’t get sucked in. This is not a uk company! Absolutely disgusted with the con of…

Absolutely disgusted with the con of the brand name. 10 out of 10 for marketing - 0 out of 10 for product, returns and overall customer services. I feel so stupid to think this was a genuine company based in London. £50 out of pocket and like most customers on here unwilling to waste more money shipping back to China. Absolutely shocking. I hope nobody else gets taken in with this con. Buy your bras from M&S. I have even seen better quality soft bras on market stalls for £2 each. Save your money and buy local.

7 september 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

AVOID AT ALL COSTS. This company is so shady. Contrary to their website address, they are not based in the UK, the products are shipped directly from China. If you want to return something it takes weeks to get any information from customer service on the returns procedure (they literally take 3 days to respond to an email) , and then they expect you to ship the product back to China, at your own cost! This is not stated on the website clearly. Utterly ludicrous.

2 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Waste of money

I ordered a pack of 3 bras which were supposed to give lift and shape , they are absolute rubbish, they don't do what they say they will , I got in touch to return them for a refund and was given an address in China , it would have cost £19.50 to send them back and as I'd already spent over £42.00 on them I didn't want to risk losing an other £19.50 , I didn't know if they would get there or if I would be given the refund so they were a complete waste of money , I think all the 5 star reviews on this product were a lie , do not buy from this company!!

24 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

If the item has to be returned, they ask the customer to post it to China. There is no assurance of post delivered or refund.

PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY

21 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Product was very poor quality and unfit…

Product was very poor quality and unfit to wear. Three times I have asked for returns label and refund. Avoid at all costs!

17 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Goods took ages to arrive and were unwearable. Then discovered you can only return them to China at your own expense. Not going to risk that! Like others, I'm kicking myself for not researching them properly in the first place - was conned by the London title.

17 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Avoid this company

Awful been over a month, and not received my items and they’re not getting back to me.
AVOID!!!!!

17 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

People need to be aware…

People need to be aware that on their site they have multiple reviews at 5 stars what you'll see though is the same names repeated over and over again it's a lie and a con. Still waiting for a response the item is not even close for size. Just don't order guys just not worth it. I'd like to add they made me send the parcel back to China!! No mention of this on their webpage with returns policy which is illegal I think. This company should be closed or looked into by trading standards. Still waiting for refund minus £19 shipping cost I've opened a case with my CC as I'm not having it. Remember stay clear con artists

2 augustus 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

AVOID THIS CHINESE COMPANY

AVOID THIS COMPANY. CHEAP PRODUCTS AT HIGH PRICES!

YOU HAVE BEEN WARNED!

The advertised products promise a lot, but sadly you will be disappointed, see other reviewers experiences! If you contact them to arrange a return in accordance with their published returns policy they will fob you off with promises of wanting to put things right! Try a telephone call - oh, that is a premium number and they take a cut of the telephone charges!
Yes, they do give a return address for your unwanted items, but guess what, it is China! You have to pay postage and you have no idea if they will in fact refund you! So probably not a good idea to send good money after bad! You have been warned!

8 juni 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Total rip off merchants and no morals

One star is far too much of a rating for these scammers & robbers. The item I ordered and received was appalling quality, totally off in size and awful. 'Anita' says can only return to China, keeps replying with standard emails to ask how I would rate their help and assistance :(:( Really!!!!!!
Please do not buy from this company and wish to god i had reviewed them on here first.

15 juli 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Waiting for a reply from this company

Waiting for a reply from this company! Complete waste of money. DO NOT BUY ANYTHING FROM THEM!

8 juli 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

AVOID!!!

AVOID!!!! how I wish I had done my research before spending and wasting £36 with this company…. no product received, no tracking update, no response to my complaint… Lesson learnt - feel like a right fool for not doing my homework…..

30 juli 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

This is a Chinese scam company

Their response would suggest that they intended to rectify this matter. Don’t be fooled. I contacted them again.
NOTHING !

Update .. Taken so long to even respond to this. What do they expect to achieve ? They told me I had to send the defective items that didn’t work back to China … this response is just to make it look like they aren’t scammers. They are. I wasted money on their rubbish.
I have e mailed them anyway with the order number. Waste of time I suspect.

This is a Chinese scam company. Do not order from this company.
Order #21069 was junk that they sent me instead of hair straighteners and they have told me to return them to China EVEN THOUGH ONLY ORDERED FROM THEM BECAUSE THEY HAD A UK E MAIL ADDRESS AND UK ADDRESS.

AVOID AVOID AVOID THESE SCAMMERS.

27 juli 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

This company is not worth one star

This company is not worth one star. Don’t buy from them. Completely scammed!

27 juni 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

if only I had read the reviews first

if only I had read the reviews first, a complete scam, ordered bras for after surgery and they would fit a five year old child not a L grown woman, was told if I sent back to china I would get refund. Total scam
sent from Unit 5 Trident way
Southall UB5LF. if anyone lives near and wants to pop round?

10 juli 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

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