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MyCruise UK Reviews 

251
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The website allowed for filtering easily to find the ideal cruise, destinations, cabin etc. Quote was quick and the follow up call to confirm the booking was swift, efficient , helpful and friendly.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was considering booking direct with Norweigan but as our fiends had already booked through MyCruise we thought it safer to go to them to ensure the same arrangements . Nigel Pettitt was very helpf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cruisereisbureau
  2. Cruiseorganisator
  3. Excursiebedrijf
  4. Reisbureau
  5. Touroperator

Over MyCruise UK

Geschreven door het bedrijf

MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.

Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.

Price Guarantee

Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.

If you find a cruise at a lower price with a competitor, we'll match the price immediately.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

251 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,8

Alle reviews

(251)

76 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exelent service from My Cruise UK

Fantastic service and helped with finding ,booking our cruise will use them again.

8 december 2025
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Antwoord van MyCruise UK

Hi Tony,

Thank you so much for your kind words! 😊 We’re delighted to hear you had a fantastic experience with us and that we could help you find and book your cruise.

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

I cannot praise Amy highly enough

I cannot praise Amy highly enough, for her very professional help in making sure I got my cruise booking the way I wanted it.
Mycruise is now definitely my go-to cruise agent.

14 november 2025
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Antwoord van MyCruise UK

Hi Michael,

Thank you so much for your wonderful review!

We’re thrilled to hear that Amy provided such professional and attentive help to ensure your cruise booking was exactly as you wanted. It means a lot to us that MyCruise is now your go-to cruise agent – we look forward to helping you with many more trips in the future.

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

MyCruise Champion

Agents were very helpful, Accommodating
gave me more than one quote to choose from. Gave me tips and suggestions.

4 november 2025
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Antwoord van MyCruise UK

Hi Lorraine,

Thank you so much for your great review!

We’re delighted to hear that our agents were helpful, accommodating, and provided you with multiple quotes along with useful tips and suggestions. We’re always happy to help you find the option that suits you best.

We truly appreciate your feedback.

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Excellent service & communication

Excellent service & communication. Booked with ease

10 november 2025
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Antwoord van MyCruise UK

Hi Margaret,

Thank you so much for your kind review!

We’re very happy to hear that you experienced excellent service and communication, and that your booking went smoothly and with ease. That’s exactly what we aim for.

We truly appreciate you choosing us.

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Amazing customer services with a fare…

Amazing customer services with a fare price deals all explained very well. I have bought the holiday package with no extra hassle.
Lovely services

10 november 2025
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Antwoord van MyCruise UK

Hi Narjit,

Thank you so much for your wonderful review!

We’re delighted to hear that you found our customer service amazing and our pricing fair and clearly explained. It’s great to know your holiday package booking went smoothly and without any hassle.

We truly appreciate your kind words.

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Very Helpful

The woman I was speaking to, Amy, made the whole process easy and was very helpful.

6 november 2025
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Antwoord van MyCruise UK

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that Amy could make the process easy and helpful for you. We’ll be sure to pass on your compliments to her.

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Amy was a dream to talk to and answered…

Amy was a dream to talk to and answered all my questions , always answered the phone to me to sort a payment problem. 10 out of 10 xx

28 oktober 2025
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Antwoord van MyCruise UK

Hi,

Thank you so much for your lovely review! We’re thrilled to hear that Amy was able to help you so efficiently and that your experience with her was a 10/10. We’ll be sure to pass on your kind words to her!

Warm regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Friendly agent and able to provide…

Friendly agent and able to provide assistance when needed.

21 oktober 2025
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Antwoord van MyCruise UK

Hi,

Thank you so much for your kind review! We're very happy to hear that you found our agent friendly and helpful. It means a lot to us that you had a positive experience.

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Very patient and helpful agents Andy…

Very patient and helpful agents Andy and Amy.
Answered my many questions without any problems in giving me as much information as I needed as a first time Cruiser.
Great deals to be had using MyCruise would recommend to anyone.
6months and counting until I go but worth the early booking!

16 oktober 2025
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Antwoord van MyCruise UK

Hi Mrs. Gail,

Thank you so much for your wonderful review! 😄 We’re thrilled to hear that Andy and Amy could help patiently with all your questions and provide you with all the information you needed as a first-time cruiser.

It’s great to know you found some fantastic deals with MyCruise – early planning definitely pays off! We’re counting down with you, and we’re sure your cruise will be an amazing experience. 🚢✨

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Would use again

Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them contacting P&O to obtain more information on flights (what airline they use). The price was matched with Iglu price after me only advising of the price they quoted.

3 oktober 2025
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Antwoord van MyCruise UK

Hi Emma,

Thank you so much for your kind words and for sharing your experience with MyCruise! We're delighted to hear that our team was able to assist you promptly and provide the information you needed. It’s great to know that our price match and extra effort with P&O made a difference for you.
We truly appreciate your trust and look forward to welcoming you back again in the future!

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Easy and straightforward booking

It was straightforward and easy to book, from my request for a quote through to booking.
Andy was really helpful, answered all my questions with ease and sorted everything out for us.

19 september 2025
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Antwoord van MyCruise UK

Hi,

Thank you so much for your kind review. We're delighted to hear that you found the booking process easy and straightforward, and that Andy was able to assist you with all your questions. We’ll make sure to share your kind words with him.

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience

15 september 2025
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Antwoord van MyCruise UK

Hi Helen,

Thank you so much for your review and your kind words – it means a lot to us!

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Very helpful

2 september 2025
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Antwoord van MyCruise UK

Hi Zoe,

Thank you for your kind feedback! We’re so glad to hear that you found our service helpful. 🌟

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

5 star service Lovely guy (andy) talked me through …

Lovely guy (andy) talked me through whole booking despite glitches but we got there in the end, great price ,

2 september 2025
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Antwoord van MyCruise UK

Hi Patricia,

Thank you so much for your kind words! We’re delighted to hear that Andy guided you smoothly through the whole booking process, even with a few glitches along the way – and that you’re happy with the price as well. 🌟

Best regards
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Emma was so helpful and had a lot of…

Emma was so helpful and had a lot of patience never been on cruise before she helped me with all the random questions

21 augustus 2025
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Antwoord van MyCruise UK

Hi Claire,
Thank you so much for your kind feedback. We’re thrilled to hear that Emma was so helpful and patient, guiding you through all your questions for your first cruise.

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Very happy with the manor of my cruise…

Very happy with the manor of my cruise was put together. Very pleasant and professional helped me with choices.
Thankyou
Catherine

19 augustus 2025
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Antwoord van MyCruise UK

Hi Kate,
Thank you so much for your kind feedback. We’re delighted to hear that you are very happy with how your cruise was arranged and that Catherine provided you with pleasant and professional assistance with your choices.

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Andy dealt with my enquiry and I can’t…

Andy dealt with my enquiry and I can’t be happier especially when compare the same enquiry with other well known company.

19 augustus 2025
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Antwoord van MyCruise UK

Hi Reza,
Thank you so much for your kind feedback. We’re delighted to hear that Andy could assist you so well and that your experience with us stood out positively compared to other companies.

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

Staff was very helpful .

Staff was very helpful .

6 augustus 2025
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Antwoord van MyCruise UK

Hi Manjit,

Thank you so much for your kind review. We are delighted to hear that our staff was helpful and made your experience a positive one. We look forward to assisting you with more wonderful cruise experiences in the future.

Best regards,
Cecilia // MyCruise

Beoordeeld met 5 van de 5 sterren

So easy to book and everythink was…

So easy to book and everythink was explained and easy to understand

1 augustus 2025
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Antwoord van MyCruise UK

Hi Pamela,

Thank you for your feedback.

We’re pleased to hear that the booking process was easy and everything was clearly explained. We appreciate your trust in MyCruise and look forward to assisting you again.

Best regards,
Cecilia // MyCruise

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