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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy with my experience with MyDeliBox. The products arrived in perfect condition and exactly as described, and the delivery was quick and reliable. Everything felt smooth and well organised. I’... Toon meer

Beoordeeld met 5 van de 5 sterren

My order from myDelibox arrived today ,the box arrived open but luckily nothing was missing or broken, I asked the delivery courier he said he doesn't know why is open, apart from that the product a... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Toon meer

Beoordeeld met 2 van de 5 sterren

The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Italiaanse kruidenierswinkel

Geschreven door het bedrijf

MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

702 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 71% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,5

Alle reviews

(702)

62 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Guy was rude

Guy was rude. Don't like people like this. Can't remember his name. Visited him in April.

1 april 2023
Review zonder uitnodiging
Logo myDelibox

Antwoord van myDelibox

***FAKE REVIEW***
Hello, please note we are not open to public since we are an ecommerce. We do not allow either the pick up option for orders at the checkout, so you are confusing us with another shop. Your name is not present in our database among our customers.
it is also curious you leave a review now in November, for something happened in April! Please remove this review.

Beoordeeld met 4 van de 5 sterren

Update! Biscuits pasta and taralli good only to be sniffed!

I've ordered several times with them and I couldn't complain. This time though was completely a mess.
I just opened the last pack of biscuit and like the several others are completely smashed, good only to be sniffed. Quite disappointed! The same fate with the pasta and taralli....

Due update, I got contacted by their customer service after few months and after some emails I got offered a discount close to the amount I've spent for the items I binned.
It's a pleasure to see how they got this right even after a while.

Thanks

1 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Goods arrived in kit form

I have ordered numerous times from MyDelibox and always been pleased with the goods delivered. My latest order was so poorly packed that two packets of pasta were split with the contents all over the bottom of the box and biscuits which came with the order are in kit form. Whilst some of the value of the goods has been refunded, there has been no apology from MyDelibox nor any explanation as to why their packing has deteriorated to such a crass extent. Even the box had a hole in it, which must have been present prior to despatch given the amount of sticky tape around the base of the box to conceal it.

31 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They never make a mistake!

I have been ordering from Mydelibox for a few years now, and they are never wrong with picking. I always received my orders in full and very well packed so nothing got damaged. The variety of the offering and the price point is also great, therefore I always come back!

27 september 2023
Beoordeeld met 4 van de 5 sterren

Overall the order and shipment was ok…

Overall the order and shipment was ok and punctual. I am only a bit disappointed that the expiry date of some items was just few days after the delivery; especially the sweets, I had 2 packs and cannot think to finish them in few days.

27 september 2023
Beoordeeld met 1 van de 5 sterren

My order was delivered damaged and I…

My order was delivered damaged and I have contacted Delibox who have offered no compensation for the damaged items as the goods inside were not affected.
However I still had to pay full price for them so I think this review is justified.

26 september 2023
Logo myDelibox

Antwoord van myDelibox

Hello, Anna. Thanks for your order and review. Thanks for editing the previous review.
As you correctly mentioned "the goods inside were not effected". There were some tomato tins in your order that were slightly dented due to transport made by the courier. However in our opinion the product is still in good condition and safe to be consumed.

Beoordeeld met 5 van de 5 sterren

Molto soddisfatta

Compro sempre prodotti italiani su questo sito, i prezzi sono buoni e la qualità dei prodotti anche. Non c’è moltissimo assortimento ma la consegna è sempre rispettata e il post order in caso di problemi è molto efficiente.

25 september 2023
Beoordeeld met 5 van de 5 sterren

Great

Great! Amazing quality products. I would improve on the delivery times.

29 augustus 2023
Beoordeeld met 4 van de 5 sterren

Great quality food

Great quality food, good price and well packed, so the biscuits were all intact.
Will definitely buy from myDelibox again.
The only reason for the 4**** instead of 5 is due to FedEx who left my parcel outside in the rain without bothering to ring the bell or knock on the door (even though we were home waiting for the delivery). Please myDelibox, change the company for the deliveries.

1 september 2023
Review zonder uitnodiging

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