mydome Reviews 

Don't waste your money , bought the double pack but only one worked called seller and eventually got email back made a promise to replace item if I couldn't fix the problem my self and then when I told them it still wouldn't work they said to return item BUT it will cost me for them to post out a
replacement ???? Don'make any sense to me 😅🤣

Unfortunately our chime stopped working after only a few weeks. No response from e-bay seller but My Dome dealt with the issue straight away and sent out a replacement. Top marks for after sales service.

After service is excellent senor stopped working gave instructions to try but didn't work replacing sensors, communication excellent would recommend items are really good purchase.

Quality product and great aftersales service.
I broke one of the fixing brackets and MyDome had a free replacement out to me the next day. Prompt, efficient and good prices.
Great experience.

Bought a MyDome driveway senor/alarm via Amazon about 7 months ago and the chime part stopped working. Tried to go via Amazom site to see if I could get it fixed/ replaced but simply no options to do so. Contacted MyDome support directly by email and they responded almost immediately to offer a replacement and also added a door bell as as goodwill gesture. So five stars for customer service. Wish other companies cared for their customers as well as MyDome team. The replacement also seems to be a much better upgraded version on the one I'd originally bought so hoping this one lasts. The system itself is great.

I purchased a TV simulator after a recommendation from a friend. I didn’t know they existed. Great idea. I would suggest buying direct from mydome, I didn’t know where to go and ended up paying double on Amazon.

We had been very pleased with our Mydome Driveway Sensor & Receiver until recently when it failed.
Having registered the original product, Nadeem in the Customer Services Dept. was quick to react, that responsibility and arrange a replacement. For that service its 5 stars but can only give four as the original unit failed.

Brought mydome
Driveway sensor
They are awesome have one at are Driveway entrance & one at the side of the house
Have different ringtone so I know which one has gone off
I have just ordered 3 more so our adult children can have them for they homes
Great product easy to install
You will be ready pleased & happy with your purchase

Great communications and fairplay.I had issues in ordering from the website so Nadeem proposed a workaround.This is a trustworthy company and I recommend it for your security needs.

I bought the security timer for my light switch back in 2017, it has been fantastic and a great comfort when the lights are on coming into a dark hall. Sadly I lost the cradle during some house renovations, so I contacted mydome to see if I can just replace the cradle, I am pleased to say that they will do that so I can get back up and running.

I ordered two of the MyDome driveway sensors and when I unpacked and installed them (which was incredibly easy) I discovered one sensor only maintained contact with the base unit/sounder if the ranges were incredibly short. So I contacted My Dome support who, the very same day, shipped a replacement unit to me. This is amazing service in this day and age! Furthermore, the units are excellent and way more robust and reliable than other brands I have unfortunately tried beforehand.

one of 3 alarms ordered had suffered a knock in postage. replaced with a new one straight away. very easy to deal with.

I ordered a doorbell and a couple of outdoor sensors for my property. I was a little sceptical as the product was so inexpensive, that they would not work as well as I'd hoped. Not the case at all, they are great. I have a large plot and so the driveway sensor is quite a distance from the house. I have two chimers, one in the house and one in the office, which are both doing a great job of picking up the front door bell and the driveway sensors, despite the fact that the signal is having to penetrate some pretty hefty granite walls and some modern double glazing. First impressions excellent. Time will tell if they stand up to the harsh Scottish weather long term. Fingers crossed!

After saying they posted me a replacement, I still haven't received it . wrote 10 days ago , still saying it's on its way .

I have 2 of the MyDome smoke detectors and they are very good with a 10 year life. Their small size means they are unobtrusive and can easily be positioned anywhere in the house. I also have 4 of their security timer switches which are brilliant. Their support team are very efficient and rapidly answer any queries. Thoroughly recommend this company

The Wireless Driveway Alarm has worked on and off over the year. I purchased it in September 2021.
However, in November it stopped working after a few weeks of incorrect activations I unplugged it and since then I have been trying to get some help by calling the company on 02036370856 only to be meet with the promise of a call back, which has not materialised yet.
I have the receipt for the purchase.
I have called many times.
All I am asking for is some technical help to get the system working again please.

This is a great little unit. After about 2 weeks I did have an issue with the base unit but customer support responded, quickly and knowledgeably and resolved my issue. Thank you.

I purchased a smoke alarm from Amazon Prime in February 2022, it is a sealed non replaceable battery which is supposed to last ten years. By November the all too familiar 'chirp' sound began indicating the battery was needing replacing. I filled out the online form and added proof of purchase, this failed to send constantly and then when I called the helpline within the time and weekday stipulated, no one answered. Poor Poor Poor service all round.

Great products, and customer service. Quick response to customer queries