MyFirst Reviews 4.754

Great to be able to talk on the phone not just online and with brilliant service. Lucia was great.

Great team, extremely polite and helpful, with the best interests of the customer at heart

The customer service was excellent. Helped with my quiery and made me feel at ease. Loved being with this company for nearly a year now

Extremely helpful and knowledgeable.
Competitive prices for young drivers.
Explanation of telematics very well explained

Staff member was excellent, very friendly and got a great quote

Reece was absolutely brilliant, professional, didn’t push me to do anything if I wasn’t been sure he was happy to explain again and again!! Extremely happy

Lucia was easy to speak to knew what they were talking about .

​I always recommend MyFirst to my learners because they specialize in young driver insurance. The fact that they have a referral scheme for instructors is a huge bonus. I’ve seen a nice return this month and the support from the team has been excellent.

Superb experience of the driving instructor referral scheme. A pleasure to work with

Maddie was really pleasant to converse with re my enquiry

James was extremely helpful. Looking into the quote and ensuring that my son got the best deal for his new car. Keeping us informed of the process and answering the many questions that we had around the cover. Would highly recommend for young drivers.

cole was very helpful , quick and made things very simple

Spoke to Luca he couldn’t have helped us any more than he did bless him. he explained every detail so well couldn’t have done it without him. He quoted us many different prices start dates and gave us the best possible option even stayed on the line while we sorted out bank situation.

Very helpful, gave all options with great detail and no pressure at all! Excellent service 😊👍

A couple of things to definitely watch out for:
1. They tell you to keep the mileage low to keep your premium down, then down the line when you inevitably go over, they charge you a fortune.
2. The plans say they start your no claim discount straight away and that you will be provided with proof of no claims at the end of the policy, they then don't provide this.

Unfortunately, for those 2 reasons, i'd never recommend them to anyone, ever.

The call handler was quick efficiant friendly and a credit to your company

Bron was excellent and very friendly and informative

Jasper was polite,very helpful and answered all my questions.

Very helpful, friendly, and and explained my situation clearly and without any confusion.