Ceci fait suite à mes précédents commentaires. Je veux mentionner que le CEO et co- fondateur de My HiRelief a pris le temps de lire mes commentaires et de m’adresser un courriel personnel. Il a vra... Toon meer
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The customer support was great, however the size of the jar was very disappointing . In all the advertisements the volume of the jar “appears” to be the size of an adult male hand and it is very diff... Toon meer
Bedrijf heeft geantwoord
I am 76yrs old living on ss only. I am having surgery next week . I have been trying to seek help with total relief subscription and orders . First, want to say, total relief is an outstanding prod... Toon meer
Bedrijf heeft geantwoord
I love the product, but hate how they manage their ordering and complaints. I received a code for 20% off my order which was a large one ($1191.78) The code didn't work and I never received my 20%... Toon meer
Bedrijf heeft geantwoord
3,8
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Total Relief cream delivers as promised.
1 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Nanna,
Thank you for your 5-star review! We're delighted to hear that Total Relief cream has delivered on your expectations. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great product
Rubbed on all my many aches and pains. I was surprised at how well it worked. It has a nice smell too.
10 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Ms. Edison,
Thank you for your review! We're delighted to hear that our product helped with your aches and discomfort and that you were pleasantly surprised by how well it worked. We're also glad you enjoyed its pleasant scent.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Pain relief
It helped me with my back pain and the pain in my feet. I enjoy using this product
11 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Veronica,
Thank you for your 5-star review! We're delighted to hear that the product has helped provide relief for your back and foot discomfort and that you enjoy using it. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My order was renewed on the date I…
My order was renewed on the date I requested. They listened to me when I wanted it delayed.
30 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Carol,
Thank you for your 5-star review! We're delighted to hear that your subscription was renewed on the date you requested and that our team was able to accommodate your request to delay your shipment. Providing flexible and helpful support is always our goal.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
THEIR ADVERTISEMENTS AND ORDERING ARE A SCAM
THEIR ADVERTISEMENTS AND ORDERING ARE BULLSHIT THEY SAID 67% OFF AT $37.00 EACH I ORDERED BUY 2 GET 1 FREE BUT THEY CHARGE $37.00 EACH SO NOT FREE THEN YOU HAVE TO SIT THRU VIDEOS AND THEY HAD A 2.0 IN ONE VIDEO THAT SHOWED $19.00 EACH AND I ADDED 3 FOR $59.00
THEY CHA RGED. ME $128.00 FOR THE 3 REGULAR ONE ONE CHARGE THEN $64.00 ON ANOTHER CHARGE FOR THE 2.0 BUT I ONLY RECEIVED THE 3 TINY JARS OF THE REGULAR TOTAL RELIEF SO I PAID $192.00 TOTAL THE WRITING FOR THE INSTRUCTIONS ARE SO SMALL THAT YOU HAVE TO USE A MAGNIFYING GLASS TO READ THERE IS NOT PACKING SLIP WITH THE PRODUCT THE EMAIL THEY SENT CLEARLY SHOWS THE 3 ITEMS I RECEIVED AND IT SHOWS THE 2.0 PRODUCT THAT I NEVER RECEIVED OH AND THEY SAID THE WERE SENDING A FEW FREE PRODUCTS WITH THE SHIPMENT ANOTHER LIE AT THIS POINT I WOULD NEVER RECOMMEND TOTAL RELIEF AND I WILL BE POSTING ABOUT THEIR SCAM BUSINESS PRACTICES ON ALL OF MY SOCIAL MEDIA ACCOUNTS AND I ALSO EXPECT THIS COMMENT TO BE PULLED FROM THIS SITE IF YOU EVEN GETS POSTED
5 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Ray,
Thank you for sharing your experience. We understand how frustrating it must have been when the pricing and promotional offers did not match your expectations.
We'd like to respectfully clarify that the Total Relief 2.0 charge is not a separate order but rather a price adjustment for upgrading to our stronger formula while maintaining your locked-in promotional pricing. As agreed, your additional 20% savings has already been processed.
The advertised US$37 per jar reflects the effective promotional price you receive when purchasing the full offer. For this reason, checkout displays a single combined order total (excluding applicable taxes, shipping protection, handling fees, or other optional charges) rather than listing each jar individually at US$69.95 from its original price per jar. The Total Relief 2.0 adjustment is part of this pricing structure giving you an exclusive opportunity to upgrade from our regular product to our Premium Formula for just a small additional amount — designed for faster and deeper relief.
Thank you for your patience and understanding.
Kind regards,
Aga
MyHiRelief
Works great.
I was surprised at how well and fast it worked. I have arthritis in my knee.I applied Total Relief and immediately the pain was gone. I sprained my knee not to long after I recieved it. I applied it for my arthritis and it also helped easy the pain of the sprain. Was up and walking in a week . Doctor told me it would be
4 - 6 weeks. I also used Total Relief on my hand.i was developing dubatrurel contracture ( not sure spelled right). Thought I would have to have surgery. Using my hand to apply Total Relief to my knee and now my hand is fine No dubaturel contracture any more. Don't need surgery. I am so pleased with Total Relief.
12 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Dolores,
Thank you for your 5-star review! We're delighted to hear that you've had such a positive experience with Total Relief and that it has become an important part of your daily routine. We truly appreciate you taking the time to share your experience.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I’ve had two different surgeries one in…
I’ve had two different surgeries one in November one in February, and it has been a lifesaver for me at night time with my peripheral neuropathy. Thank you.
9 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Lori,
Thank you for your 5-star review! We're truly grateful that you took the time to share your experience. It's wonderful to hear that our product has been a lifesaver for you at night and has helped provide relief for your peripheral neuropathy following your surgeries.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort, healing, and wellness!
Kind regards,
Aga
MyHiRelief
Easy ordering and a good product to…
Easy ordering and a good product to help with aches and pains.
12 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi there,
Thank you for your review! We're delighted to hear that you found the ordering process easy and that our product has been helping with your aches and discomfort. Your feedback is greatly appreciated and motivates our team to continue providing quality products and service.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It was really helpful having Abby help me
It was really helpful having Abby help me with the problems with my order. Abby was very helpful before and after my last order.
I’m really happy with your product it has helped me over the last few months.
Thank you for your Service
2 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Karen,
Thank you for your 5-star review! We're delighted to hear that Abby was able to assist you with your order and provide helpful support both before and after your purchase. We'll be sure to share your kind words with her.
It's also wonderful to know that our product has been helping you over the past few months. Your support means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Betty with HiRelief helped me
Betty with HiRelief helped me. I love the product but am not ready for a new shipment. I could not figure out how to postpone my order and Betty was able to quickly take care of it and confirm when my next shipment would be sent. THANK YOU for making the process so much less stressful.
10 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Jennifer,
Thank you for your 5-star review! We're delighted to hear that Betty was able to quickly assist you with postponing your next shipment and provide the confirmation you needed. It's wonderful to know that she helped make the process much less stressful for you.
We're also thrilled to hear that you love the product. Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
this product works wonders on my pain…
this product works wonders on my pain and cramps cant believe how well it works and very quick
11 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Mark,
Thank you for your 5-star review! We're delighted to hear that the product has been working so well for you and that you've experienced quick relief. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My husband has constant pain from…
My husband has constant pain from spondylosis of his spine with permanent nerve damage and neuropathy from diabetes. He has tried everything on the market and numerous doctors treatments but nothing had worked until MyHiRelief magnesium cream. It gives him immediate relief from all the above. Thank you very much for this great relief!
11 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Carolyn,
Thank you for your 5-star review! We're truly grateful that you took the time to share your experience. It's wonderful to hear that our magnesium cream has made a meaningful difference for your husband and has helped provide him with relief.
Your kind words and support mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you and your husband continued comfort and wellness.
Kind regards,
Aga
MyHiRelief
Customer service has been top notch…
Customer service has been top notch working with me. This is the only product that has helped relieve the pain in my knees. Thank you for helping me.
3 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi John,
Thank you for your 5-star review! We're delighted to hear that our customer service team has provided you with excellent support and that our product has helped relieve the discomfort in your knees. Your kind words mean a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great product and very good customer…
Great product and very good customer service.
Total relief is very effective for my joint pain and some arthritis issues. A very pleasant smell, not like some of the menthol scented creams.
9 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Judy,
Thank you for your 5-star review! We're delighted to hear that Total Relief has been effective for your joint discomfort and arthritis concerns, and that you enjoy its pleasant scent. It's also wonderful to know that you've had a positive experience with our customer service team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
This has been a horrible experience…
This has been a horrible experience from the get go. First off, they lied and said that I could get a product “upgrade” INSTEAD of the original product this means a move away from the original product, right? No! This means they changed my order to include both the original product And the new one and charged me on a recurring basis! There was no invoice while ordering that showed this! There is no phone number so you can’t dispute anything except by email. They have said they are refunding some $, but so far not. This has been going on for a week. Do not trust this company!
4 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi there,
Thank you for sharing your experience. We understand how frustrating this situation must have been, particularly regarding your order, billing, and refund expectations.
We'd like to respectfully clarify that MyHiRelief is committed to providing transparent checkout and order confirmation information. Promotional offers and subscription options are presented during the ordering process, and our support team is available to help clarify any questions regarding an order or billing.
We also understand your concern regarding communication. Our support team provides assistance via email to ensure every inquiry is documented, tracked, and resolved as efficiently as possible.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
It Works
The product seems to be working as advertised. A person just needs to get in the habit of placing the patch on 2 hours before they are ready for bed.
11 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Scott,
Thank you for your review! We're delighted to hear that the product seems to be working as advertised for you. We also appreciate you sharing your experience and helpful tip about applying the patch before bedtime.
Your feedback is valuable and may help others get the most out of their experience. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Buyer Beware
I was going to order it, then changed my mind. The next day I tried to cancel my order, but they told me it was too late, and it had already been processed. I never received the product. I did argue over emails to try and get my money back, so they offered me a partial refund to give it a try. I agreed to the refund. After I agreed to the refund, I got an email saying that we’re sorry to see you go. I never got my money back and I never received the order that they had said was already processed and couldn’t be canceled. Due to personal issues, I didn’t have the time or energy to continue arguing. I’m out $116. Buyer beware.
2 maart 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Donna,
Thank you for sharing your experience. We understand how frustrating this situation must have been, especially when you expected both your refund and your order to be resolved.
Once an order enters our fulfillment process, it may no longer be possible to cancel before shipment. However, our team remains committed to assisting customers with delivery, return, and refund requests in accordance with our policies.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Ease of use
Ease of use, great lasting relief from my osteoarthritis.
9 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Irene,
Thank you for your 5-star review! We're delighted to hear that you find the product easy to use and that it has provided you with long-lasting relief. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It worked great on every body part I…
It worked great on every body part I put it on, it's nice to feel relief!
9 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Chris,
Thank you for your 5-star review! We're delighted to hear that the product worked so well in every area where you applied it and that it's been nice to experience the relief you were looking for.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Doesn't work
Doesn't work. 90 day money back guarantee is fake. They will only refund unopened items. They will convince you to upgrade to 2.0 then send the original and only offer 20% back for not sending the upgraded item. Absolute rip-off
11 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Katharine,
Thank you for sharing your experience. We understand how disappointing this must have been when the product and refund process did not meet your expectations.
We'd like to respectfully clarify that MyHiRelief honors its 90-Day Money-Back Guarantee in accordance with the terms of the policy, and our support team works to assist customers with refund requests and order concerns on a case-by-case basis. We also strive to ensure customers receive the products they ordered, and if there is ever a discrepancy, we're committed to reviewing and resolving it.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
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