It’s always a pleasure to recommend a brand, and in my case, I’d like to add that I am a loyal MYHIXEL customer. I recently upgraded to version II, and I’m excited to see that version III is alrea... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Es cómodo, fácil de usar y realmente ayuda a mejorar la erección. Sus bandas ajustables permiten encontrar la presión ideal para cada uno. Además, se limpia sin complicaciones y mejora el control... Toon meer
Bedrijf heeft geantwoord
Mi experiencia con Myhixel ha sido bastante buena. La web es fácil de usar, encontré lo que buscaba sin complicaciones y el envío llegó rápido y sin problemas. El producto es de mejor caalidad de la q... Toon meer
Bedrijf heeft geantwoord
Llevaba un tiempo leyendo sobre los productos de Myhixel y decidí probar este anillo como complemento. La calidad del material me sorprendió para bien, es cómodo, fácil de usar y se nota que está... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over MYHIXEL
Geschreven door het bedrijf
MYHIXEL is a unique medically proven method, which allows men to last longer in bed, control climax and now improving the erections for men with erectyle dysfunction.
✔ Clinically Proven Results
✔ Without Side Effects
✔ Naturals Solutions
MYHIXEL CONTROL
The Most Complete Program for Climax Control
MYHIXEL CONTROL is the most innovative and effective program for ejaculatory control, is the perfect alternative to traditional medical treatments for ejaculation control. It comes with an 8-week climax control course based on cognitive-behavioral therapy.
- Developed by health experts
- Includes the MYHIXEL device
- Discreet and safe
MYHIXEL RING
The Ring Designed to Enhance Your Erections
Improve the quality and duration of your erections with a discreet, ergonomic ring that delivers immediate results. Whether due to psychological factors or a physical condition, MYHIXEL Ring is the most advanced medical device on the market to improve the quality and duration of your erections.
- Inmediate results
- Fits all penis sizes
- Ergonomic and safe desing
Why choose MYHIXEL
MYHIXEL offers men a revolutionary scientific methods combined with the latest technology to help them reach a new sexual level.
Contactgegevens
Avenida Republica Argentina 25, 41011, Sevilla, Spanje
- 622033474
- marketing@myhixel.com
- myhixel.com
4,3
Uitstekend
355 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not working
I receiver all in good order. But The MyHixel device is not charging. I did exactly that was written in the manual. No light, no movement, just nothing. I wore an email about this and after eight days I sill havent't received an answer or solution.
18 december 2024
Antwoord van MYHIXEL
Dear Edwin,
We are sorry to hear about your experience.
After reviewing with our customer service team, we see that the necessary steps for the product's functionality, as well as the procedure to process the product warranty, were sent to your email on January 14th. Additionally, we responded to your email received over the weekend today.
Customer satisfaction is very important to us, so we kindly ask you to check your spam folder and follow the instructions provided in our previous communications. This will help us resolve your case as quickly as possible.
If you need further assistance, please don’t hesitate to contact us customerservice@myhixel.com
Best regards,
MYHIXEL Team
No sirve el QR de activación para la…
No sirve el QR de activación para la aplicación, por lo que no funciona el producto. Lleve 5 días intentando contactar con ellos para que resuelvan mi problema pero no hay respuesta
9 januari 2025
Antwoord van MYHIXEL
Estimado Roy,
Debido a problemas técnicos, en los últimos dos días el programa MYHIXEL Control de nuestra app no ha funcionado correctamente. Somos conscientes de los inconvenientes que esto puede haber causado y queremos ofrecer nuestras disculpas por la interrupción del servicio.
El problema ya ha sido solucionado, y el programa debería estar funcionando correctamente.
Por favor tenga en cuenta que no laboramos fines de semana y festivos, sin embargo, hemos dado prioridad de respuesta a su caso, por favor verifique su correo, donde hemos confirmado con el área de servicio al cliente ha enviado la información correspondiente para dar respuesta a su caso.
Saludos,
MYHIXEL Team,
I placed my ordering early December
I placed my ordering early December. Two separate items were ordered.
At the time, there was no mention of the fact that they were not in stock and ready to ship. Non the less, my card was charged immediately.
I was told I would be notified when the order shipped.
I received a partial shipment in early January and then was notified that the rest of the order was still unavailable but a substitute item would be sent.
I am still awaiting that shipment.
8 januari 2025
Antwoord van MYHIXEL
Dear Stephen,
After reviewing your case, we would like to inform you that, as previously mentioned, your order has been processed, and you should receive the tracking number later today.
Due to the high demand during the holiday season, some orders are experiencing logistical delays. We sincerely apologize for any inconvenience this may cause and are confident that these delays will be resolved in the coming days.
Should you have any further questions, please do not hesitate to contact our customer service team at: customerservice@myhixel.com.
Thank you for your patience and understanding.
Best regards,
MYHIXEL Team
The app still down. Cannot getting start or activate at all
When I’m writing this review, the app still down. It’s been 2 days until now. I can’t get any start or activate the program at all. Have you even look at your app rating in AppStore or Google Play and wonder why it has a low rating??? Guys!! If you wanna have a great business specially as a tech medical company please make sure someone have available during the weekend in case of server or the app problem so they can’t fix it immediately. Your product rely on the app or software. Without it, it’s useless, like an overprice Fleshlight. Please make what the costumer gets as what they paid for. Thank you
11 januari 2025
Antwoord van MYHIXEL
Dear John,
We are sorry to hear about your experience. We’re pleased to inform you that the app has been fully restored for all users and is now functioning correctly. The issue was a one-time occurrence over the weekend. We kindly recommend trying to access the app again. Should you have any questions or need further assistance, please don’t hesitate to contact us at customerservice@myhixel.com.
Additionally, we would greatly appreciate it if you could update your review and rating, as the issue was resolved within 24 hours of your report.
Best regards,
MYHIXEL Team.
Antwoord van MYHIXEL
Thank you for your feedback, Michel. We truly appreciate you taking the time to share your experience with us. Please don't hesitate to reach out if you have any questions or need further assistance. Thanks again!
Really bad service still haven't…
Really bad service still haven't received my order that I placed
23 december 2024
Review zonder uitnodiging
Antwoord van MYHIXEL
Hello James,
We're sorry to hear that your order was delayed. We have checked that it was shipped out but it hasn't been released by the UK custom yet. We have contacted them again in order to push them to release the products since they have all the information they requested. So sorry for this inconvenient. Kind regards
Antwoord van MYHIXEL
Thank you very much for sharing your feedback about our customer service. We strive to respond to and provide solutions for all our customers as quickly as possible. We are glad to know that we were able to assist you in your case. Best regards.
The people need to know the benefits and power of this tools
It was my experience that made me discover the usefulness of this tools and when i was satisfied with the company's honestly
31 december 2024
Antwoord van MYHIXEL
Thank you very much for this authentic and honest review. At MYHIXEL, we greatly value this type of feedback, as our mission is to help men improve their intimate lives, and without a doubt, this kind of input strengthens our purpose. We are truly grateful that you have shared your experience with us.
Antwoord van MYHIXEL
¡Muchas gracias por tu comentario! Esperamos que la experiencia con nuestros productos sea satisfactoria como lo es para miles de clientes en todo el mundo. Un saludo
Good Rings
After a long waiting time the rings finally arrived.
They worked as they should do I think.
I´m gonna test them more with my wife.
Micke
23 december 2024
Antwoord van MYHIXEL
Thanks Mikael for your review. We are aware of the delays in the shipping of MYHIXEL Ring in certain regions. In any case, these delays have always been due to efforts to ensure that the products meet the highest quality standards. We hope your experience with them will be satisfactory. Best regards.
Recibi los anillos MYHIXEL RING hace un…
Recibi los anillos MYHIXEL RING hace un nos días y la experiencia ha sido magnífica me ha sorprendido, no esperaba que funcionará también
27 december 2024
Antwoord van MYHIXEL
Muchas gracias Francisco por tu reseña. Nos complace saber que estás satisfecho con nuestros anillos y que cumplen su función tal y como esperabas. Trabajamos duro para cumplir las expectativas de nuestros clientes. Gracias de nuevo por tu comentario.
Still haven't received product from…
Still haven't received product from Kickstarter pledge, just bullshit excuses.
26 december 2024
Antwoord van MYHIXEL
Dear Kevin,
As we mentioned in our previous communication, shipments from our USA warehouse started last week. Depending on your location, order type, and products, you might have already received your tracking number or will get it very soon. Your order information will arrive shortly.
On Kickstarter, we’ve always aimed to be transparent and honest, sharing updates about manufacturing and shipping delays. We’ve never ignored our backers or made excuses.
We regret that this is your perception. As a gesture of goodwill, you were able to redeem one of the benefits offered to our backers.
To all our backers, we sincerely appreciate your patience and support throughout this process.
Best regards,
The MYHIXEL Team
I am sorry to bring my nakedness to…
I am sorry to bring my nakedness to your online message. The machine you sent me is bigger than expected. the length of penis is only 4". What would I do with gigantic machine you shipped to me? Please provide me a return address. I can't even unscrew & open the big gold head. It stayed on the charger for 90 minutes. Still can't open. Bottom line it is of no use for me. Thank you.
26 december 2024
Antwoord van MYHIXEL
Dear Customer,
We regret to hear about your experience and appreciate your feedback.
Please note that we have sent detailed instructions and video tutorials regarding the use and functionality of the device and its accessories to your email.
You can also find more video tutorials on our YouTube channel:
https://www.youtube.com/@MYHIXEL
As mentioned previously, the dimensions are listed in the product specifications, and all this information is available on our website:
https://myhixel.com/products/myhixel-control
Regarding the golden cap, please do not twist it off. Simply separate the cap from the device, as it is magnetically attached.
For further inquiries, we recommend reaching out to our customer service team at customerservice@myhixel.com.
Best regards,
The MYHIXEL Team
Antwoord van MYHIXEL
Dear Doug,
We appreciate the update to your review and value your support and trust in MYHIXEL
If you have any additional questions or need further assistance, please don’t hesitate to contact us at customerservice@myhixel.com.
Wishing you happy holidays filled with special moments and a new year full of joy and well-being.
Happy Holidays and Happy SEX-YEAR!
Best regards,
The MYHIXEL Team
Sorry can not write review simply not… zero did not receive anything yet
Sorry can not write review simply not receive any goods yet
Where is my order
Please send me my order
23 december 2024
Antwoord van MYHIXEL
Hello Ayman,
We would like to inform you that you should have received an email in the past few days with your tracking number and a link to check your order, as it was processed on December 25th.
Due to platform policies, we are unable to provide personal information through this channel. However, please check your email again, as we have re-sent all the details regarding your order.
We kindly request, if possible, that you update your review and rating once everything is resolved.
If you have any additional questions or need further assistance, please don’t hesitate to contact us at customerservice@myhixel.com.
Wishing you happy holidays filled with special moments and a new year full of joy and well-being.
Happy Holidays and Happy SEX-YEAR!
Best regards,
The MYHIXEL Team
Muy complacido con el servicio al…
Muy complacido con el servicio al cliente, me han podido ayudar con todas mis inquietudes y la entrega del producto fue rápida, en menos de una semana recibí mi orden.
27 december 2024
Review zonder uitnodiging
Antwoord van MYHIXEL
Estimado Manuel,
¡Muchas gracias por compartir tus amables palabras! 😊 Nos alegra saber que estáis satisfecho con nuestro servicio al cliente y que hemos podido resolver todas vuestras inquietudes. Además, trabajamos con dedicación para garantizar las entregas en el menor tiempo posible dentro de la temporada.
Te deseamos unas felices fiestas llenas de momentos especiales y un año nuevo cargado de bienestar y alegría.
¡Felices fiestas y Happy SEX-YEAR!
Equipo MYHIXEL.
The MYHIXEL II device was exceptional…
The MYHIXEL II device was exceptional in its design for the purpose it was recommended for.
11 december 2024
Antwoord van MYHIXEL
Dear Barry,
Thank you so much for your kind words! We’re thrilled to hear that MYHIXEL II met your expectations and that you found the design exceptional.
Your feedback motivates us to continue innovating and improving. If you have any further comments or questions, please don’t hesitate to reach out—we’re here to help!
Happy Holidays and Happy SEX-YEAR!
Best regards,
MYHIXEL Team.
Antwoord van MYHIXEL
Dear Thomas,
Aquí tienes una versión mejorada del email:
Our warehouse has started receiving the first shipments from the factory, now fully packaged and ready. We are in the final stages of preparation and expect to begin shipping the MYHIXEL Ring by the end of this week and early next week.
However, the process is complex as we need to deliver thousands of units worldwide. Depending on your location, delivery may take anywhere from next week to the end of the month. Once your order is ready for dispatch, the courier company will send you a tracking number to monitor its progress.
Any doubt or question, please contact: customerservice@myhixel.com.
Wishing you happy holidays filled with special moments and a new year full of joy and well-being.
Happy Holidays and Happy SEX-YEAR!
Best regards,
MYHIXEL Team.
Good
As I’ve mentioned previously on the Kickstarter platform, you’re not the only company with delays or shipping issues. We as a backer fully understand the chaos that the holiday season can bring. From my side I really appreciate you keeping us updated these challenges, I continue trust in MYHIXEL you never disappoint. I’ve been with your brand from the beginning and have already supported the campaign for version III.
11 december 2024
Antwoord van MYHIXEL
Dear Nicolas,
We appreciate your time to share your kindly words.
Thank you so much for your understanding and continued support!
Your trust and loyalty mean the world to us.
We're incredibly grateful for your patience and are committed to keeping you updated every step of the way. Your support for version III is a true testament to the bond we've built with our community, and we can’t wait to 2025 with the new challenges.
Thank you for being a part of the MYHIXEL journey! ❤️
#nextlevel
#sexlevel
Best regards,
MYHIXEL Team.
It’s always a pleasure to recommend a…
It’s always a pleasure to recommend a brand, and in my case, I’d like to add that I am a loyal MYHIXEL customer. I recently upgraded to version II, and I’m excited to see that version III is already in progress—perhaps I’ll give it a try in a few years.
As an older man with certain conditions, I truly appreciate this company’s commitment. Thank you so much—I only wish I had discovered you sooner!
Let me know if you'd like further refinements.
11 december 2024
Antwoord van MYHIXEL
Dear User,
Thank you so much for your kind words and for being such a loyal MYHIXEL customer. It’s truly rewarding to hear that our products have been valuable to you, and we’re thrilled that you’ve recently upgraded to version II.
We aim to keep delivering solutions that meet your needs and exceed your expectations.
Thanks for your trust and commitment to MYHIXEL, and we’re here to support you every step of the way.
If there’s ever anything we can do for you, please don’t hesitate to reach out. Thank you for being part of the MYHIXEL family!
Best regards,
The MYHIXEL Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.