Karly was very willing to repeat info if I forgot or misunderstood. I feel better about this purchase. I know I can call her for support if I have a problem.
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Lees wat reviewers zeggen
I am satesfy(Like it ) how John led me trough set a Contract and how he promise Alert unit was delivered i read instrution charge battery then press botton to activated and few hr... Toon meer
John Montano, our customer service rep was extremely helpful in explaining how the device works, and what to do in any emergency situation where my husband might fall or falls. He listened to and answ... Toon meer
Clicking on a Facebook add can be less than ideal but this company, Mathew specifically, is the exception. Mathew has done everything he said and the product is exactly as advertised. As someone who... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.
Contactgegevens
Suite 3400, 10180 - 101 Street NW, T5J 3S4, Edmonton, Canada
- 1-888-411-4656
- hello@holoalert.ca
- myholo.ca
Karly was very willing to repeat info…
Karly was very willing to repeat info if I forgot or misunderstood. I feel better about this purchase. I know I can call her for support if I have a problem.
Very happy so far
Very happy so far, set up went very well, clear instructions, easy to understand.
They were very helpful and polite
They were very helpful and polite. My opinion above and beyond for service. Would definitely recommend.
My holo alert arrived in the mail…
My holo alert arrived in the mail quickly and the set up was very simple as was the testing. Thank you.
Great product
Great product, great company with good people and fantastic customer service.
It Makes a Great Difference when you are Treated Well
My daughter in Vancouver had contacted Holo together with 2 other Companies by phone and said from the way she was approached on the phone followed by reviews on line that Holo seemed to be the best. I signed up and paid for a year and was told pendant should get to me by following Fri. Started tracking parcel from Canada Post which said parcel would be delivered on the following Fri. On the Thur tracking had changed delivery date to following Mon even though it showed the parcel had arrived at the final postal destination. As I had a number of Mon Appointments I changed some
and canceled others. When I arrived home late Fri and checked my texts there was one from Holo earlier in the day saying that my parcel had arrived and gave a phone number to call to get set up. It was late so I read the manual which was short and put the pendant in the charger and went to bed. In the morning I saw that red light was on charge completed, but the blue light would flash abut every 60 seconds. Nothing about this in the manual. Finally phoned on Monday and got Mathew. How refreshing, explained that flashing blue light signified that I was alive but could be turned off if I wanted. I left it on . At 87 one takes everything possible to protect themselves. I have MDS a Bone Marrow Blood Cancer and have been on Chemo since 2017 as at my age there is no cure. Between the Head Nurse at the Cancer Clinic and my Daughter they broke down my restance to getting this Safety Device and the way I was treated by Mathew when I phoned Halos he sealed the deal
The instructions were clear to fallow…
The instructions were clear to fallow and easy to perform. I was very impressed and very happy with this product. I hope I do not have to use it.
Clear and concise
I received very clear instructions and help setting up.
Great experience
Staff were competent, friendly, and approachable when I contacted them on October 22, 2025 and thereafter. They knew their stuff and answered all my questions very thoroughly. I am happy to recommend them.
Mia was very informative and patient…
Mia was very informative and patient while helping me set up my device. I can now feel confident being able to do things on my own knowing that help is just a push away. Thank you
Thank you for making me feel safe in my…
Thank you for making me feel safe in my home as I've many health problems so thank you ❤️
It was very easy with your help to get…
It was very easy with your help to get started..but i do have to give u my daughter's number for emergency..the one I gave you was a friend..but I prefer my daughter..do i give it to you. 905 808 8785..her name is Traci Clark.. ty
Karly at Holo was incredible dealing…
Karly at Holo was incredible dealing with my 92 year old mother. An easy set-up and the whole application of the alarm was so effective and efficient. Highly recommend Holo especially for a customer that has no technical knowledge. My Mom found it super easy!
Excellent Staff
⭐️⭐️⭐️⭐️⭐️
“Excellent experience! From the staff who all are friendly, professional, and went above and beyond to make sure everything was perfect. Even with the mail strike. delivery expectations were exceeded. Highly recommend to anyone looking for quality and great service.”
Mia was very patient with my decision…
Mia was very patient with my decision making process. Set-up went smooth.
This experience was seamless
This experience was seamless. Easy to understand and follow.
Independence for Mom
Mia and Matthew were very helpful. Received unit a few days late, but it was so easy to setup. Bought this for my mother who lives on her own and 1/2 hour away from me. I have piece of mind knowing she has this added security if something happens.
Very professional
Very professional, they know their product. Not pushy at all.
A big thank you. Customer service was really great
Customer service was really great, David was really helpful and made it very easy to setup my new pendant.
I agree with positive reviews
I agree with positive reviews. I am wearing my belle w on my wrist. I have a Samsung watch on my left wrist. The Samsung is dumb about fall protection. Holo is easy, simple and effective. I tend to have falls and I live alone. The monthly charge is reasonable. I worry less.
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