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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I received exceptional service. The response was quick, and they were always very pleasant and eager to help me find the best solutions for my needs. I purchased the device with high hopes tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I began my Livia journey a year ago and haven’t had any regrets 💕I was always taking at least 3 Tylenols to help with cramps and knew in the long run how bad that would be for my liver, and really wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

At a time where I didnt know what else to do about my menstrual cramping and going back onto birth control wasnt an option, Livia truly pulled me out of some very dark times. Being that the device is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I wish I had read reviews before purchasing. The "sale" they offer is actually a scam. You buy the product as a discount but then are locked into a payment plan for $8/month for 12 months. You alw... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant van medische technologie

Geschreven door het bedrijf

Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

3K reviews

5 sterren
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3 sterren
2 sterren
1 ster

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Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,2

Alle reviews

(2.680)

34 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have relied on painkillers for years

I have relied on painkillers for years, but Livia gave me a natural option that actually works. Grateful ton finally feel normal again. Livia is life-saving, thanks

24 oktober 2025
Logo Livia

Antwoord van Livia

Thank you for your kind words! Enjoy your Livia :)

Beoordeeld met 1 van de 5 sterren

they scammed 112 dollars out of me and…

they scammed 112 dollars out of me and have been giving me bot answers in the emails i send them
DO NOT BUY!!!!!
they promised to ship my order 3 times but keep “forgetting”
what they have not forgotten though is to charge me 8$ a month for a year for a device i can’t use

21 oktober 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Hi Noga,

I apologize for the inconvenience.
Please reply to the email I sent you so I can assist you with resolving your case.

Thank you.

Beoordeeld met 5 van de 5 sterren

Great Support

Alina went out of her way to troubleshoot my issue, and when that that didn't resolve it, she sent me a replacement.

14 december 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Thank you for sharing your experience :) Enjoy your pain-free period

Beoordeeld met 5 van de 5 sterren

Livia is Great

My pack got to me as quick as possible, the product work exactly as described. Livia is great

19 oktober 2025
Logo Livia

Antwoord van Livia

Thank you for sharing and enjoy your Livia :)

Beoordeeld met 5 van de 5 sterren

The Relief is almost instant

I was skeptical, but this tiny device has become go to every month. The relief is almost instant and gives me joy. Thank you Livia

9 oktober 2025
Logo Livia

Antwoord van Livia

So happy to see Livia is helping you so much. Enjoy :)

Beoordeeld met 5 van de 5 sterren

This representative was AMAZING

This representative was AMAZING. So kind and helpful. Really seemed to care and did so much to help me. I was gonna cancel my subscription, now, I’m not!

2 december 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Thank you for sharing this.
We’re so glad you felt supported and that our representative made such a difference. We’re always here for you!

Beoordeeld met 5 van de 5 sterren

Got my Livia device a few months ago…

Got my Livia device a few months ago and so far I am very happy with it. I can go to work and don't need to stop my life because of the pain anymore. This is a real life changer.

1 juni 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Thank you for your awesome review :) Enjoy your Livia

Beoordeeld met 5 van de 5 sterren

Livia helped me so much with my awful…

Livia helped me so much with my awful cramps. I use it every month and now I don’t spend my first day in bed, I can go to work or go out with my friends and this makes me so happy that I don’t need to put my life on hold because of my period. Great device 👍

9 september 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Thank you for your kind words! Enjoy your Livia :)

Beoordeeld met 5 van de 5 sterren

I Love It!

I Love It!
This is by far my best purchase ever
It took my pain away so fast I just couldn't believe it. If you have bad period cramps you must get this thing it will change your life!!! Thank you Livia

8 april 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Thank you for sharing. We are so happy that Livia is helping you so much :)

Beoordeeld met 1 van de 5 sterren

Do not purchase

Do not purchase. Awful customer support. Will f you over in fine print. Nothing is refundable and you are required to pay back all discounts in a monthly payment. The device breaks after one or two uses and barely works. 130 dollars down the drain and customer support will laugh at you.

31 december 2024
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Dear Elton,

I’m really sorry to hear that Livia didn’t bring relief to your wife, and I apologize for any inconvenience this may have caused.

Your subscription has been canceled, and you won’t be charged again, even though the 12 payments weren’t completed.

Thank you for giving Livia a try. We truly appreciate your time and trust.

Beoordeeld met 1 van de 5 sterren

Burns your skin and doesn't work

The device is way too expensive. Stopped working properly after 1 month. Adhesive leaves red painful marks on my body, and livia makes it feel like your skin is burning when using it. Not to mention they trap you with a subscription fees for a year before you can cancel it. Don't buy

23 oktober 2024
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Hi Marina,

I apologize for the inconvenience. Please contact our team through our website so they can see how we can help you.

Beoordeeld met 1 van de 5 sterren

Its impossible to end the subscription

Its impossible to end the subscription. I have tried many times over the years. You Also dont Get new gel pads. They keep saying They will end it, but never do. Not possible to end the subscripion on their website either

21 augustus 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Dear Liva,

I apologize for the inconvenience. Please note that your subscription has been canceled and there will be no more charges to your account.

Thank you for trying Livia :)

Beoordeeld met 1 van de 5 sterren

Took my money and never shipped the device

I ordered this for my wife, it's been nearly a month and I never got an order confirmation and the device hasn't shipped, yet my card was charged.

Customer service is nearly impossible to get ahold of, and Rosemarie always answers and has lied numerous times. She's assured me that it will ship within a few day on numerous occasions and yet it still hasn't. I finally told her I wanted to cancel the order and a full refund. She claimed she would escalate it to management and the refund would be approved in 1-2 days. It's been 4 days and the status is unchanged.

This company will scam you out of your money, avoid at all cost.

20 mei 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Hi Ryan,

Thank you for reaching out and sharing your experience.

As previously communicated by our support team, your order has been canceled, and the full refund has been processed. We’re sorry for any inconvenience you experienced, and we're continuously working to improve our service.

If you have any additional questions or concerns, please don't hesitate to contact us directly.

Adi,
The Livia Team.

Beoordeeld met 1 van de 5 sterren

Avoid at ALL costs!!!!!!!!!!

The device stopped working after about 1 or 2 uses. It didn't help anyway. I had gotten a subscription for gel pads, since it's cheaper than buying them separately.
I tried to cancel my subscription MULTIPLE times, but they kept charging me & THEN sending me emails back giving me all kinds of options, "but if I ever decide I want to cancel, let them know." I ALREADY DID! They refused to do it! There was no way to cancel on the website, only through email. This last time, I was finally a little firm with them & they wrote back that I can only return my device for 120 days (not even what I asked to do), so I can either pay off the rest of my device (which I fully paid when I bought it), or keep my subscription until it's fully paid. Which would I like? I wrote them back, "Neither! My device is fully paid off & I want my subscription stopped!" I really deserve at least a partial refund since that piece of junk stopped working almost immediately, but THIS is the bullcrap they give me instead!?! I'll be praying for these people who think this is ok.

5 juni 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Hi Laura,

Thank you for your feedback, and I’m truly sorry for the inconvenience.

As mentioned on our website, the device was offered to you at a reduced upfront cost as part of a subscription plan that includes ongoing monthly charges. If you choose to cancel the subscription before completing 12 payments, there is a remaining balance to cover the cost of the device itself.

I apologize if this wasn’t fully clear earlier. We’re here to help, and if your device is broken, we’d be happy to send you a replacement. Please reach out to our support team, and they’ll take care of everything for you.

Thank you again for reaching out. Your satisfaction matters to us.

Warm regards,
Adi
Livia Team

Beoordeeld met 5 van de 5 sterren

My Livia is simply a lifesaver

My Livia is simply a lifesaver. As someone with heavy periods following IVF treatments and severe cramps, there is nothing I recommend more than this device. It will become your best friend, rest assured. Their service is also fast and excellent. They are available to answer questions in detail and are so nice and professional. Definitely my best decision.

10 mei 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Thank you for your kind words, Reut. We are so happy to see you love Livia so much and that it is helping you :)

Beoordeeld met 5 van de 5 sterren

NO WAY!!!

NO WAY!!!

I have suffered with excruciating cramps since I was about 15/16 years old, having to miss out on activities, work etc was super depressing! There was no way I would've imagined such a tiny device could work so well and now at 30 years old I'm finally pain free and it feels AMAZING! THANK YOU LIVIA!!

10 maart 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Thank you for sharing, Kat. It makes us so happy to aee how much Livia is helping you :)

Beoordeeld met 5 van de 5 sterren

Great product, quick delivery.

She likes it and it works good. Package arrives sooner than you would expect. Will definitely be buying more of it. Adi does a good job of helping you with issues and questions. Just be careful with the addresses when ordering.

24 september 2024
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Hi Emil,

Thank you so much for your feedback.
Happy to see Livia is helping your partner, and always here to help with whatever you need :)

Adi,
Customer Service Manager at Livia.

Beoordeeld met 2 van de 5 sterren

Service improvement

I bought an extra flower pad 60 days ago alongside a full Livia kit, paid for both but unfortunately they sand me only the Livia without the extra flower pad i ordered. Now they don't want to sand me the flower pad but still they took my money.

I'm trying to get their customers service but they are ignoring me probably intentionally because they don't want to sand me the flower pad after I paid for it.

04/04/25 >

I would like to thank Adi for responding and taking care of me with dedication.

Now I can finally use My Livia, I am happy :)

20 maart 2025
Review zonder uitnodiging
Logo Livia

Antwoord van Livia

Hi Almogit,

I'm sorry for the inconvenience. Please check the email I sent you today with information about the new order we created for you.

Thank you for your patience,
Adi,
Customer Service Manager at Livia.

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