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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very very high pressure selling. My sister was pressured and crumbled spending 2k us dollars, I tried to stop her but she was influenced by the slick salesman. I bought one very expensive item for tig... Toon meer

Beoordeeld met 5 van de 5 sterren

LOLA is a great company. They have helped me educate my teen daughter on what natural products should go into a women’s body. She has educated herself and has been very happy with using a natural cott... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love Lola! When my husband and I cut chemicals and fragrances out of our home a few years ago, I knew my feminine products needed an upgrade. I love how simple and discreet the packaging is-- a big... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using Lola tampons for a couple years now and I can’t rave enough about them! I actually think...no I actually know...this switch to organic cotton tampons has changed my period experience... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Toiletbenodigdhedenwinkel
  2. Apotheek

Informatie afkomstig van verschillende externe bronnen

LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(1.102)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy and safe!

All of my Lola products have worked very well. It eases my mind to know that the ingredients are safe. The subscription service and ability to adjust my shipments has been great. I will happily continue to use Lola products.

24 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Jennifer,

Thank you for taking the time to share your thoughtful feedback with us! We too, care a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so glad you're part of our community!

Best,
Maria

Beoordeeld met 5 van de 5 sterren

So glad Lola exists!!

I got into Lola thanks to a recommendation from my favorite podcast. Like anyone, I was shocked that there was all these garbage ingredients in the tampons I was originally using. So knowing that I’m using the most organic of feminine products is a huge weight off my shoulders.

Also, I’ve had heavy periods my whole life and nothing ticks me off more during my time of the month than not having tampons that absorb in the way I need them to. The light and the regulars? Forget it. I will not be using them. So when I get to truly customize my boxes to what works for ME, that is the care and concern I dream about. I’m not wasting product or money in this way and I feel great.

Thank you for creating a company thay caters and cushions women’s needs during the times where periods just make it difficult!

24 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Jordan,

Thanks so much for sharing your thoughtful feedback with our team. We, too, care a great deal about using a natural product that we trust and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community!

Our Customer Team is always here to assist you when you need us. Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!

Best,
Raven
LOLA customer team

Beoordeeld met 4 van de 5 sterren

Great tampons

Great tampons.
Work very well, love the box they come with. I'd give 5 stars if the individual packaging was biodegradable plastic. That's the last missing piece.

24 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Reesa,

Thanks so much for sharing your feedback. I wanted to pass along some information on the disposal of your period products!

I confirmed with our team that the wrapper around the tampon is recyclable. While our plastic applicators are technically recyclable as well, we always instruct customers to contact their local recycling facility to ensure that they do not classify them as a biohazard and unsuitable for recycling.

That said, we're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community!

Best,
Alixe
LOLA customer team

Beoordeeld met 5 van de 5 sterren

The products at LOLA are top notch

The products at LOLA are top notch! I do not worry about the ingredients of the products when purchasing for my daughters.

24 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi there,

Thank you for your thoughtful feedback! We too, care a great deal about using a natural product that we trust. Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!

All the best,
Maria

Beoordeeld met 5 van de 5 sterren

better than any drugstore brand

Im 32 years old and always preferred tampons over anything else. I even tried the cup and all that modern stuff. Anyway, this is the best brand out there for me. I love the applicator, the cotton absorbs more than regular kotex and OBs and I like that I order different sizes in one box.

24 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Alejandra,

Thanks so much for sharing your feedback with our team. We, too, care a great deal about using a natural product that we trust and having one less thing to worry about every month.

We're so glad to hear that you're loving your LOLA tampons, and as a customer-first business, it’s always our priority to provide you with the highest quality products.

Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!

Best,
Raven
LOLA customer team

Beoordeeld met 5 van de 5 sterren

perfect disposable period products

I love their period products! I have the applicator-less tampons as my go to and the cardboard applicator ones as a back up when needed. The pads are great too. I mainly use reusable pads and cup as its not much extra work and better for the environment but these are my go to disposable products when needed or I'm feeling lazy. 100% reccomend!

24 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Hannah,

Thanks so much for sharing your experience with us. We, too, care a great deal about using a natural product that we trust and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community!

Our Customer Team is always here to assist you when you need us. Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!

Best,
Audra
LOLA customer team

Beoordeeld met 5 van de 5 sterren

I live in a rural part of the country…

I live in a rural part of the country and accessing safe and organic cotton tampons is hit or miss. I was thrilled when I discovered LOLA! I've been using the subscription service for several years and recently upgraded from every 8 weeks to a 6 month bundle of tampons. Everything about the process is easy to use and I appreciate the ability to amend my subscription as needed. LOLA rocks my world!

24 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Erin,

Thank you for passing along the sweet note. We love to hear about our customer's experience. I am so glad to hear that the products and services are working well for you. We're grateful you're a part of our community!

Best,
Annie
LOLA customer team

Beoordeeld met 5 van de 5 sterren

Great service and product!

Great service and product!! Never run out of tampons again!

23 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Courtney,

Thank you for taking the time to share your feedback with our team!

All the best,
Maria

Beoordeeld met 2 van de 5 sterren

It’s a NO for me!

I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.

23 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Renee,

Thank you so much for reaching out and sharing your candid feedback with our team. I am so sorry to hear about the recent experience you had with our tampons!

As a customer-first business, we really appreciate you alerting us of this experience so that we can relay this information to our manufacturing partners and product team.

I took a look at your email correspondence history and am unable to locate a recent email detailing your experience. We would so appreciate any further insight into this situation, as we take all product complaints seriously! With that in mind, please reach out to us over email (at help@mylola.com) and we will assist you as soon as we can.

If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable.

Again, I apologize on behalf of our team. We look forward to hearing from you soon with any additional information you can provide us with!

Best,
Raven
LOLA customer team

Beoordeeld met 5 van de 5 sterren

My daughter and I LOVE LOLA!!

My daughter and I LOVE LOLA!!! Great quality, with no worries! I used to not be able to wear tampons until LOLA! Game changer for me. I started my daughter off with LOLA from her very first period.

23 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Michelle,

Thanks for reaching out and sharing with us. I am so thrilled to hear how LOLA has become a part of your family. We are so happy to hear from you, and can’t overstate how much we appreciate your support.

Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!

Best,
Audra
LOLA customer team

Beoordeeld met 4 van de 5 sterren

Possible TMI.

Possible TMI.. I loved the idea of having my monthly supplies delivered to my home. It made my life easier, as I usually visit the store on a separate trip just for this. I also love that the cotton is organic. Because of this, however, these aren't as absorbent as other brands. Sometimes it would seem that my flow would travel straight to the string without soaking the tampon hardly at all. I preferred the way my other brand worked, but because of the organic cotton and ease of ordering, I continued buying from Lola.

23 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Cierra,

Thank you so much for taking the time to share your feedback.

I am so sorry to hear that you had a negative experience with our tampons! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs.

We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email (at help@mylola.com) and we will assist you as soon as we can.

Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon.

Best,
Raven
LOLA Customer Team

Beoordeeld met 5 van de 5 sterren

Very Happy Monthly Subscriber

I have been doing the monthly subscription for the compact applicator tampons for a few years now and am very happy. I have also purchased a few other items over the years as well. I love the products and trust in the materials they are made with. I like that they arrive on my door step when I need them and I never run out. Thanks for caring about women’s needs and making such great products!

23 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Samantha,

Thanks so much for taking the time to provide your feedback. We're so glad to hear that you share our enthusiasm for our service and product!

We're so glad to have you in the LOLA community, and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us!

Best,
Raven
LOLA customer team

Beoordeeld met 2 van de 5 sterren

Natural but LEAK CITY

I purchased these products for my teen daughters. Both the tampons and pads leak. I was really hoping for a better result. These products are way too expensive to begin with and then leaks. Not sure if I will continue ordering.

23 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Courtney,

Thank you for sharing your candid feedback with our team. I am incredibly sorry about the experience you had with our products!

We really appreciate you taking the time to alert us of these issues, and we look forward to receiving any additional feedback you may have regarding both products. Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer-first business, we really take it to heart.

At LOLA we take product complaints incredibly seriously and would love to make this right for you. With this in mind, please reach out to us over email at help@mylola.com and we'll be more than happy to assist!

Talk soon,
Raven
LOLA Customer Team

Beoordeeld met 5 van de 5 sterren

I've been using the same feminine…

I've been using the same feminine product for DECADES and as the years went by I got more & more uncomfortable with what I was putting in my body, however I was never exposed to an alternative, that is until I found Lola. Switching to Lola brand was the best most self-honoring decision I've made in a long time as it relates to products. It's natural, affordable, easy to sign up, and you can customize your order to meet exactly what you need. I love Lola!

23 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Stacy,

We're so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us!

Best,
Raven
LOLA customer team

Beoordeeld met 5 van de 5 sterren

Love Lola

Love Lola! I never have to think about buying tampons. They always arrive a week before my period!

22 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Mirely,

Thank you for taking the time to share your feedback with our team. We are so happy to hear from you, and can’t overstate how much we appreciate your support.

Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!

Best,
Raven
LOLA customer team

Beoordeeld met 4 van de 5 sterren

Plastic vs. Cardboard

I switched from the plastic applicators to the cardboard. I switched because I am committed to using less plastic. Sometimes the tampons stick in the cardboard and can't be used. I had to throw tampons in the trash because I couldn't get them to advance through the applicator. Overall, I like the company and the products. I just wish that the cardboard applicators worked as well as the plastic.

22 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Cherona,

Thank you for reaching out and sharing your experience with us. I think I have a trick that might help with the deployment of the tampon!

We have noticed that it helps to slightly twist the outer tube and inner tube of the applicator in opposite directions before insertion. This will help unlock the tabs, those little indentations that hold the applicator together, making it easier to deploy the tampon.

That said, we definitely want to make sure you get to use all of the products you receive. If you have any questions or concerns in the future feel free to reach out to us at help@mylola.com!

Best,
Annie
LOLA customer team

Beoordeeld met 5 van de 5 sterren

Great brand

Great brand. Quality products and great customer service. Fast shipping!

22 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Tiphani! We're so glad you're enjoying your LOLA products and are proud to have you as part of our community!

Here for you,
Maria

Beoordeeld met 5 van de 5 sterren

I’ve been using it Lola for at least a…

I’ve been using it Lola for at least a couple of years now and I’ve never used anybody else. Their product is quality and I never have to worry about it containing any chemicals. The option of applicator or no applicator is awesome too. I trust him wholeheartedly and highly recommend them!

22 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Carrie,

Thanks so much for sharing your feedback. We, too, care a great deal about using a natural product that we trust and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community!

Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!

Best,
Annie
LOLA customer team

Beoordeeld met 5 van de 5 sterren

Amazing - Products and Customer Service

The products are amazing, I've seen a great change physically during my menstrual cycle. Also, the customer service is amazing. They are always able to help with any changes or answer any questions!

22 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Ayesha,

Thank you for taking the time to submit a review to our team. We're so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience. As always, our Customer Team is always here to assist you when you need us!

Best,
Raven
LOLA customer team

Beoordeeld met 5 van de 5 sterren

LOLA is amazing!!

I love Lola and everything they stand for. I've been using their products for a couple years now and love how it ships to me every month when I need it, and if I don't need more product that month I can skip the shipment. Its genius!

22 september 2020
Review zonder uitnodiging
Logo LOLA

Antwoord van LOLA

Hi Jessica,

Thanks so much for sharing your feedback with us. We, too, care a great deal about using a natural product that we trust and having one less thing to worry about every month. We're so glad to hear that you're loving LOLA, and are so glad you're part of our community!

Best,
Annie
LOLA customer team

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