Afternoon , very well presented pointed out a few things I had not thought about like it being slimline and having it encased so I could easily wipe it down no greasy bits to look at. Good price , g... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Toon meer
Bedrijf heeft geantwoord
I would just like to share what a professional efficient and caring person Aaron is , as part of the my mobility team .since the installation of our stairlift for our elderly mum,I have had to call h... Toon meer
Bedrijf heeft geantwoord
Emailed a quote enquiry at midday, phone call from the team at 12.10pm, engineer came and measured up at 4pm. Simon was fantastic, measured up, talked through all possible options, provided a competit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor
Our promise to you
Geschreven door het bedrijf
- We’re committed to our customers!
- We have a longstanding commitment to treat every customer with respect, support, and kindness.
- Quality you can trust
- We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
- Here when you need us
- Our friendly team is available to answer questions and provide aftercare whenever you need it.
Our installation promise
Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.
Contactgegevens
5 Roydsdale Way, BD4 6SE, Bradford, Verenigd Koninkrijk
- 0800 129 9191
- office@mymobilityuk.co.uk
- mymobilityuk.co.uk
Trusted Stairlifts, Great Value
4,7
Uitstekend
218 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van My Mobility UK
Dear Francis,
Thank you for your review.
We’re pleased to hear that Steve was helpful during your visit. We’ll be sure to share your feedback with him.
Great installation service
Great installation service. No mess left, speedy, demonstration of features and explanation of aftercare.
7 april 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Dear Deborah,
Thank you for your kind review.
We’re delighted to hear that you were happy with the installation service and that everything was completed efficiently and left tidy. It’s great to know the demonstration and aftercare explanation were helpful.
Antwoord van My Mobility UK
Dear Ian,
Thank you for your review.
We’re pleased to hear everything was well explained and that you are happy with the equipment provided. Your feedback is much appreciated.
I recently had my initial appointment…
I recently had my initial appointment with Steve Watson from My Mobility and found the whole experience very positive.
Steve was friendly, approachable, and made the process feel straightforward from the outset. He took the time to explain everything clearly without overcomplicating things, which made it much easier to understand the options available. There was no pressure at any stage, and I felt comfortable asking questions.
The visit itself was well organised and efficient, and I have now placed my order. At this stage, everything has gone smoothly and exactly as expected, so I am hopeful that the rest of the process will continue in the same way.
A great first impression and a reassuring start to the journey.
11 april 2026
Antwoord van My Mobility UK
Dear Edward,
Thank you for your detailed and thoughtful review.
We’re delighted to hear that Steve made such a positive first impression and that the process felt clear, straightforward, and pressure-free. It’s great to know you felt comfortable throughout and confident enough to proceed.
We look forward to continuing this positive experience through to installation.
Very good at explaining everything…
Very good at explaining everything Steve Watson talked through everything so that we understood everything.
Sue Wright
11 april 2026
Antwoord van My Mobility UK
Dear Sue,
Thank you for your review.
We’re pleased to hear that Steve explained everything clearly and ensured you fully understood your options. We’ll be sure to pass on your kind feedback.
Steve Watson came and was very helpful
Steve Watson came and was very helpful. Sold us a good little lift which looks just what we need.
9 april 2026
Antwoord van My Mobility UK
Dear Charis,
Thank you for your kind review.
We’re glad to hear that Steve was helpful and that the lift recommended looks well suited to your needs. Your feedback is greatly appreciated.
Steve Watson
Steve Watson . Happy with the service,very fast and explained everything I needed to know.
9 april 2026
Antwoord van My Mobility UK
Thank you for your review.
We’re pleased to hear you were happy with the service provided by Steve and that everything was explained clearly and efficiently. We’ll be sure to share your feedback with him.
Nick came to see us
Nick came to see us, there was no hard sell.
We are assured the stair lift is right for us.
Thank you Nick
7 april 2026
Antwoord van My Mobility UK
Hi Geoffrey,
Thank you very much for your kind review.
We’re really pleased to hear that Nick provided a helpful and reassuring visit, and that you felt comfortable with no pressure or hard sell. It’s great to know you feel confident that the stairlift is the right solution for you.
We’ll be sure to pass your thanks on to Nick — he’ll really appreciate it.
Excellent service
Excellent service , neat looking, it's perfect , recommend my mobility to anyone.
Only an hour to assemble.
Jo very helpful & polite.
Mrs Hoyle
19 maart 2026
Antwoord van My Mobility UK
Thank you for your wonderful review, Mrs Hoyle. We’re delighted to hear you’re so pleased with your stairlift and that the installation was quick and tidy. It’s great to know Jo was helpful and polite throughout. Your recommendation means a lot to us.
i had my stair lift installed yesterday…
i had my stair lift installed yesterday (forgotten chaps name) but he was 100%at his job all went smooth he apologised for being a little late but there are so many roadworks in this area he got caught in
a very pleasant chap just got on with the job cleaned up all his bits and pieces and off to his next job thank you very much for your very quick service from survey to delivery that you once again for all you have done
27 maart 2026
Antwoord van My Mobility UK
Thank you for your kind feedback. We’re so pleased to hear your installation went smoothly and that our engineer provided such a professional and courteous service, even with the road delays. We’ll be sure to pass on your comments, and we really appreciate your recognition of the whole process from survey to delivery.
Antwoord van My Mobility UK
Thank you for your lovely review, Jane. We’re glad you found our service excellent and our team friendly. We’ll be sure to pass your thanks on to Steve Watson.
Very helpful and explained well
25 maart 2026
Antwoord van My Mobility UK
Thank you for your review, Enid. We’re pleased to hear you found the service helpful and everything clearly explained.
Steve was very thorough explaining the…
Steve was very thorough explaining the different options available. All queries answered to my satisfaction.
1 april 2026
Antwoord van My Mobility UK
Thank you for your feedback. We’re delighted to hear that Steve was thorough in explaining the options and able to answer all your questions. Ensuring you feel confident in your decision is very important to us.
good workman installed well R.B
23 maart 2026
Antwoord van My Mobility UK
Thank you for your review, Ronald. We’re glad to hear you were happy with the installation and workmanship. Your feedback is much appreciated.
Diabology Service
Phone twice to customer services twice in one day, stated they would get back to me, THEY DID NOT.
Phoned "insallation" on Thursday to ask what time they
would be installing my stairlift, stated they would come back to me between the hours of 1600 to 1800hrs, Concerned I rang "Installation" at 1745hrs to be told my
stairlift would be installed the next day between 1600 and 1800hrs. Engineer arrived at 1730hrs only to find
parts "MISSING" from my new stairlift. Engineer very 0polagetic and made every effort to make installation on Sunday which he did, two days late. This a company that lacks forward planning and customer communication, which was non existence. Would certainly NOT recommend this company. Even regret the one star.
29 maart 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you for your feedback, Marjorie.
We are very sorry to hear about your experience and the frustration caused by the lack of communication and delays to your installation. This is certainly not the level of service we aim to provide, and we understand how disappointing and inconvenient this must have been.
We would really like the opportunity to look into this further and address the issues you’ve raised. Could you please contact us directly with your details so we can investigate what happened and ensure this is properly resolved?
Your feedback is important to us, and we are committed to improving both our communication and service going forward.
Kind regards,
Customer Service Team
Happy customer
More than pleased with representative Chris Newson .Very informative and explained and answered all questions.
27 maart 2026
Antwoord van My Mobility UK
Hi Mrs Williams,
Thank you for your lovely review. We’re delighted to hear that Chris provided such informative and helpful support, answering all your questions clearly.
Warm regards,
The My Mobility UK Team
Wonderful company to deal with and a…
Wonderful company to deal with and a great purchase of a starlift.. the surveyor Simon Hazael was very professional
27 maart 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi Dennis,
Thank you for your kind words. We’re so pleased to hear that you had a great experience with us and that Simon provided a professional service during your survey.
Warm regards,
The My Mobility UK Team
He was polite
He was polite, honest and efficient. Explained it all.
Yes the money was high but when you need something you always end up paying.
26 maart 2026
Antwoord van My Mobility UK
Hi Jacky,
Thank you for your feedback. We’re pleased to hear that you found the service polite, honest, and efficient, with everything clearly explained. We always aim to provide the right solution when it’s needed most.
Warm regards,
The My Mobility UK Team
Very helpful and polite explained…
Very helpful and polite explained everything in detail and got us what we needed very good service
24 maart 2026
Antwoord van My Mobility UK
Hi Marion,
Thank you for your kind review. We’re glad to hear you found our team helpful and polite, and that everything was explained clearly to help you find the right solution.
Warm regards,
The My Mobility UK Team
Julie was a very nice lady
Julie was a very nice lady, very helpful and very informative and extremely efficient. 😊🥰 also excellent price.
25 maart 2026
Antwoord van My Mobility UK
Hi Richard,
Thank you for your lovely feedback. We’re delighted to hear that Julie was helpful, informative, and efficient, and that you were pleased with the price as well.
Warm regards,
The My Mobility UK Team
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