My Mobility UK Reviews 222

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Afternoon , very well presented pointed out a few things I had not thought about like it being slimline and having it encased so I could easily wipe it down no greasy bits to look at. Good price , g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Although we have not chosen My Mobility company for the stairlift to be installed because we are actually looking to rent rather than buy outright. I would like to express my thanks to Mr Mike Carro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. Liftenservice

Geschreven door het bedrijf

My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor

Our promise to you

Geschreven door het bedrijf

We’re committed to our customers!
We have a longstanding commitment to treat every customer with respect, support, and kindness.
Quality you can trust
We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
Here when you need us
Our friendly team is available to answer questions and provide aftercare whenever you need it.

Our installation promise

Fast, professional fitting

Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.

Contactgegevens

Promotion box for My Mobility UK

Trusted Stairlifts, Great Value

Fast surveys, expert fitting & top prices on new & reconditioned lifts

4,7

Uitstekend

TrustScore 4.5 uit 5

222 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Steve Watson did a excellent job with…

Steve Watson did a excellent job with advise and sales

16 maart 2026
Logo My Mobility UK

Antwoord van My Mobility UK

Thank you for your review, John. We’re glad to hear Steve Watson provided excellent advice and service. Your feedback is much appreciated and will be passed on to him.

Beoordeeld met 5 van de 5 sterren

We found the surveyor extremely helpful…

We found the surveyor extremely helpful was able to answer our queries and got us an excellent quote

3 maart 2026
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Antwoord van My Mobility UK

Thank you for your kind words, Ian. We’re really pleased to hear our surveyor was able to answer all your questions and provide you with a great quote. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

I found John very helpful and gave us a…

I found John very helpful and gave us a very fair price for a perch stairlift which is more suitable for my husband whose legs are too long for our narrow stair case and gave him the order on the day after not having done so for the 2 other companies Acorn and age uk who were mor expensive and either said we would have to have a curved one or recommended the sit to stand which we did not like the idea of standing.

14 maart 2026
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Antwoord van My Mobility UK

Thank you for your detailed and thoughtful review, Suzie. We’re so pleased John was able to find the right solution for your husband and provide a fair price that suited your needs. It’s great to hear you felt confident in choosing us, and we truly appreciate your support.

Beoordeeld met 5 van de 5 sterren

Both the surveyor and the installer…

Both the surveyor and the installer were clear, cheerful and effecient. Many thanks.

4 maart 2026
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Antwoord van My Mobility UK

Thank you for your kind review, Rod. We’re delighted to hear both the surveyor and installer were clear, cheerful, and efficient. Your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Simon h was a delight to do business…

Simon h was a delight to do business with

12 maart 2026
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you for your feedback, Mike. We’re so pleased to hear Simon H was a delight to deal with. We’ll be sure to pass on your kind comments.

Beoordeeld met 5 van de 5 sterren

Good product tops for the money

Well having made some enquires online I took a phone call from My mobility who explained the process to me very polite and no pressure applied gave me a rough guide on prices and I said I would discuss with wife phoned them back and a visit was arranged for later that day 10th John arrived on time and was great in every way measured up explained everything and gave us advice and a price which was very good and advised would be fitted next week. However I received a call advising me that an engineer was available to install today 11th kept informed as to arrival time and he was early so very pleasant and efficient took about 1.5 hours then took time as needed to instruct my wife in its use early days but over the moon with it should have done it a long time ago.
I have not received service as good as this from anybody in years fro enquiry to working Stairlift in little more the 24hrs.
I will be recomending you to others.
Many Thanks
G&H Shirtliff

10 maart 2026
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Antwoord van My Mobility UK

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with the service from your initial enquiry through to installation. It’s great to know John and the engineer were able to make the process quick and straightforward for you and your wife. We really appreciate your recommendation and hope the stairlift continues to make everyday life easier.

Beoordeeld met 5 van de 5 sterren

We are very happy with the service we…

We are very happy with the service we have received from Steve Watson and look forward to receiving our stair lift. Thank you so much for your help.

11 maart 2026
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Antwoord van My Mobility UK

Thank you for your kind review, Jenny. We’re very pleased to hear that you were happy with the service Steve provided. We look forward to installing your stairlift and ensuring everything goes smoothly for you.

Beoordeeld met 5 van de 5 sterren

A hard decision needing a stair lift.!!!

Nick Callaghan our surveyor. A delightful man.Answered all questions. This was a big decision for me and being on the receiving end.I was in Nursing 40 years.Nick made what could have been a painful experience easy for me.Thanks Nick it was a pleasure to meet you..

9 maart 2026
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Antwoord van My Mobility UK

Thank you for your lovely feedback, Sylvia. We completely understand that choosing a stairlift can be a big decision, and we’re so pleased Nick was able to make the process easier and answer all of your questions. We will be sure to pass your kind comments on to him.

Beoordeeld met 5 van de 5 sterren

John was awesome a scholar and a…

John was awesome a scholar and a gentleman straight forward honest and fair service was brilliant price was very good

5 maart 2026
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Antwoord van My Mobility UK

Thank you for your review, Nassar. We’re very pleased to hear that John provided honest and straightforward advice and that you were happy with both the service and price. We’ll be sure to pass your kind comments on to him.

Beoordeeld met 5 van de 5 sterren

From start to finish,very professional

From start to finish,very professional, I must say thanks to the surveyor Mike Carrol and to to smashing efficient fitter Shaun , happy wifey too

27 februari 2026
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Antwoord van My Mobility UK

Thank you for your review, Stephen. We’re delighted to hear you were happy with the service from start to finish. We’ll be sure to pass your thanks on to Mike and Shaun. It’s great to hear your wife is pleased with the result too!

Beoordeeld met 5 van de 5 sterren

The representative Chris Newson…

The representative Chris Newson explained everything in detail and also showed us videos of the product working. He was very polite and helpful.

4 maart 2026
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Antwoord van My Mobility UK

Thank you for your feedback, Trevor. We’re very pleased Chris was able to explain everything clearly and demonstrate how the product works. We really appreciate you taking the time to leave your review.

Beoordeeld met 5 van de 5 sterren

Steve Watson excellent service and very…

Steve Watson excellent service and very professional ….

4 maart 2026
Logo My Mobility UK

Antwoord van My Mobility UK

Thank you for your review, Grant. We’re pleased to hear you received excellent service from Steve and that you found the experience professional. Your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Steve Watson called today gave us…

Steve Watson called today gave us options and was very helpful, decided on a nearly new lift and a big thank you Steve, a credit to your company

3 maart 2026
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Antwoord van My Mobility UK

Thank you for your kind review, Mr Fell. We’re glad Steve was able to provide helpful advice and guide you through the options to find a suitable nearly new stairlift. We’ll be sure to pass your comments on to him.

Beoordeeld met 5 van de 5 sterren

Steve Waston was fantastic

Steve Waston was fantastic

3 maart 2026
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Antwoord van My Mobility UK

Thank you for your review, Helen. We’re delighted to hear that Steve provided fantastic service. Your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Julie was very helpful and explained…

Julie was very helpful and explained everything to me and left me feeling confident in my purchase.

28 februari 2026
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Antwoord van My Mobility UK

Thank you for your lovely review, Janet. We’re very pleased Julie was able to explain everything clearly and leave you feeling confident in your purchase. We’ll be sure to share your feedback with her.

Beoordeeld met 5 van de 5 sterren

My Mobility

Very straight forward easy to understand
Steve Watson very knowledgeable

27 februari 2026
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Antwoord van My Mobility UK

Thank you for your review. We’re pleased to hear that Steve provided clear and knowledgeable advice and made the process easy to understand. Your feedback is much appreciated.

Beoordeeld met 5 van de 5 sterren

No 1 for stair lifts

From the first enquiry I was treated with respect & kept up to date with the progress, the surveyor was polite & knowledgeable with good advice, the price I was given was good. The stair lift was expertly fitted 1 week later by a real professional fitter.
This company provides real service rarely seen nowadays.

17 februari 2026
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Antwoord van My Mobility UK

Dear Keith,

Thank you for your fantastic review. We’re delighted you felt respected and well looked after throughout the process. It’s great to hear everything went smoothly from survey to installation — your kind words mean a great deal to our team

Beoordeeld met 5 van de 5 sterren

Very nice and helpful gentleman

Very nice and helpful Keith Hall he was very polite and explained everything in great detail. I was very impressed with him.

25 februari 2026
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Antwoord van My Mobility UK

Dear Mrs Whowell,

Thank you for your lovely feedback. We’re so pleased you found the service polite, helpful and clearly explained. We really appreciate your 5-star review.

Beoordeeld met 5 van de 5 sterren

my stairlift

your sales rep (Steve Watson ) arrived on time, was polite ,knowledgable and friendly who gave me a comprehensive opinion of the stairlift I was interested in, I ultimately decided to go ahead with my original choice, I have since had the stairlift fitted and it works exactly as described ,the fitter (Lee)was also very good and efficient in all a very good product that did exactly as promised, well done M.D.

19 februari 2026
Logo My Mobility UK

Antwoord van My Mobility UK

Dear Michael,

Thank you for your wonderful review. We’re pleased Steve and Lee provided knowledgeable and efficient service, and that your stairlift is working exactly as described. We truly appreciate your support.

Kind regards,
My Mobility Stairlifts

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