Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great service from 'Julia' at our requested home visit. Julia explained everything clearly. Answered all our questions, in a very kind and friendly way.
Afternoon , very well presented pointed out a few things I had not thought about like it being slimline and having it encased so I could easily wipe it down no greasy bits to look at. Good price , g... Toon meer
Bedrijf heeft geantwoord
The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor
Our promise to you
Geschreven door het bedrijf
- We’re committed to our customers!
- We have a longstanding commitment to treat every customer with respect, support, and kindness.
- Quality you can trust
- We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
- Here when you need us
- Our friendly team is available to answer questions and provide aftercare whenever you need it.
Our installation promise
Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.
Contactgegevens
5 Roydsdale Way, BD4 6SE, Bradford, Verenigd Koninkrijk
- 0800 129 9191
- office@mymobilityuk.co.uk
- mymobilityuk.co.uk
Trusted Stairlifts, Great Value
4,7
Uitstekend
224 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very nice and helpful gentleman
Very nice and helpful Keith Hall he was very polite and explained everything in great detail. I was very impressed with him.
25 februari 2026
Antwoord van My Mobility UK
Dear Mrs Whowell,
Thank you for your lovely feedback. We’re so pleased you found the service polite, helpful and clearly explained. We really appreciate your 5-star review.
my stairlift
your sales rep (Steve Watson ) arrived on time, was polite ,knowledgable and friendly who gave me a comprehensive opinion of the stairlift I was interested in, I ultimately decided to go ahead with my original choice, I have since had the stairlift fitted and it works exactly as described ,the fitter (Lee)was also very good and efficient in all a very good product that did exactly as promised, well done M.D.
19 februari 2026
Antwoord van My Mobility UK
Dear Michael,
Thank you for your wonderful review. We’re pleased Steve and Lee provided knowledgeable and efficient service, and that your stairlift is working exactly as described. We truly appreciate your support.
Kind regards,
My Mobility Stairlifts
Upstairs Downstairs !the whole process of choosing a helping handing a…
the whole process of choosing a stairlift from the options and type available and suitable for my home ,was explained thoroughly and courteously and in a confident and friendly manner by Siobham at her visit.
23 februari 2026
Antwoord van My Mobility UK
Dear Susan,
Thank you for your kind comments. We’re delighted Siobhan was able to guide you clearly and confidently through the options available. We appreciate you taking the time to leave a review.
Kind regards,
My Mobility Stairlifts
Nice personable lady
Nice personable lady. Friendly & knowledgeable.
24 februari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you for your 5-star review. We’re so pleased you found the service friendly and knowledgeable — your feedback is greatly appreciated.
Kind regards,
My Mobility Stairlifts
Simon Hazael the surveyor came to…
Simon Hazael the surveyor came to assess us for a stairlift and are very happy to say we purchased exacty what we required with the expert advice frim Simon who is a credit ti his company
24 februari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Dear Ian,
Thank you for your fantastic feedback. We’re delighted Simon was able to provide expert advice and help you choose exactly what you needed. We’ll be sure to pass on your kind words.
Preliminary Visit
This was a preliminary sales visit to explore the possibility of a chair lift at my apartment. Paula was knowledgeable and professional providing me with detailed information on type of chair and installation details. I have all the information needed to make my decision
24 februari 2026
Antwoord van My Mobility UK
Dear Mr Craven,
Thank you for your positive review. We’re pleased Paula was able to provide clear and detailed information to help you make an informed decision. We’re here if you need any further assistance.
Kind regards,
My Mobility Stairlifts
The surveyor Simon hazel came to my…
The surveyor Simon hazel came to my sons home to survey for a starlift and we were very happy with his professional attitude and the wonderful choice of stairlifts at very competitive prices of which we chose a st 600 which is being fitted on Friday to our delight.
24 februari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Dear Mark,
Thank you for your great review. We’re delighted you were happy with Simon’s professional approach and competitive options. We hope the installation goes smoothly on Friday and that you’re thrilled with your new stairlift.
Kind regards,
My Mobility Stairlifts
Everybody we dealt with was really…
Everybody we dealt with was really helpful from surveyor Simon to fitters Charlie and Josh. Clean, tidy and on time all with good manners and humour!
23 februari 2026
Antwoord van My Mobility UK
Thank you so much for your wonderful review.
We’re delighted to hear that Simon, Charlie and Josh all made such a positive impression. Clean, tidy, punctual and friendly service is exactly what we strive for, so it’s fantastic to know that came across — humour included!
We really appreciate you taking the time to share your experience.
Siobhan was a very pleasant helpful…
Siobhan was a very pleasant helpful lady. Arrived when she said she would and measured everything for us.
Gave us a quote on 3 Stair lifts.
Excellent
23 februari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
We’re so pleased to hear that Siobhan was helpful, punctual and thorough during her visit. Providing clear options and detailed quotations is an important part of helping our customers make the right choice, so we’re glad you found the service excellent.
We appreciate your review very much.
Fast and efficient service
Fast and efficient service, reasonable price. Friendly and helpful.
13 februari 2026
Antwoord van My Mobility UK
Dear Jane,
Thank you for your kind review.
We’re delighted that you found our service fast, efficient and reasonably priced. Friendly and helpful support is what we aim to provide every time.
Thank you for choosing My Mobility UK.
Polite and professional approach with…
Polite and professional approach with no pushy salesmen. John Parkhill who I dealt with was a very down to earth straightforward gentleman and answered any questions without beating about the bush. So far so good so yes highly recommend the firm.
19 februari 2026
Antwoord van My Mobility UK
Dear Dave,
Thank you for your fantastic feedback.
We’re very pleased to hear that you found John professional, straightforward and easy to deal with. We pride ourselves on offering honest advice without any pressure, so it’s great to know that reflected in your experience.
Thank you for your recommendation — it means a great deal to us.
Kind regards,
The My Mobility UK Team
Steve Watson called today only rang up…
Steve Watson called today only rang up this morning, my lift has broken down and needed a replacement,
he was very polite and helpful, sorted out a reconditioned carriage so we are very pleased, saved us lots of money on a total replacement.
19 februari 2026
Antwoord van My Mobility UK
Dear Ann,
Thank you for taking the time to leave a review.
We’re so pleased Steve was able to respond quickly and help arrange a reconditioned carriage for you. We understand how important it is to resolve breakdowns promptly, and we’re glad we could provide a cost-effective solution.
Thank you for choosing My Mobility UK.
Friendly professional service
Keith gave a Friendly professional service. Explained the process clearly and showed videos illustrating the operation
19 februari 2026
Antwoord van My Mobility UK
We’re delighted to hear that Keith provided a friendly and professional service and clearly explained the process, including demonstrating how everything works. Making sure our customers feel confident and informed is very important to us.
We truly appreciate your review.
Julie came today she was lovely and…
Julie came today she was lovely and very helpful
19 februari 2026
Antwoord van My Mobility UK
Thank you so much for your lovely 5-star review, Mrs Henderson.
We’re delighted to hear that Julie was so helpful and made such a positive impression. She truly cares about making sure every customer feels comfortable and supported, so your kind words mean a great deal.
Thank you for choosing Mobility for — we’re always here if you need anything at all.
The surveyor Simon Hazael came to…
The surveyor Simon Hazael came to survey my stairs for a stairlift and found him to be very informative explained how it works coatings thankyou
19 februari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you for your wonderful review, Jane.
We’re so pleased to hear that Simon provided a clear and informative survey and took the time to explain everything thoroughly. Understanding how your stairlift works and the options available is so important, and we’re glad he made the process straightforward for you.
We really appreciate your feedback and thank you again for choosing us.
Steve Watson called today,
Steve Watson called today,
Arrived on time very polite and explained everything in detail
Extremely happy going to cancel the other company’s now
18 februari 2026
Antwoord van My Mobility UK
Thank you for your fantastic 5-star review, Ms Ward.
It’s great to hear that Steve arrived on time, was polite, and explained everything clearly. We pride ourselves on delivering professional and reliable service, so your feedback is greatly appreciated.
We’re thrilled you’re happy with your decision to choose us — thank you for putting your trust in Mobility for.
Great service - do use !
Honest, friendly and caring service from the start. Julie was amazing- really listened and helped us find the perfect stairlift for my parents. The installation was within days and the piece of mind that brought me was priceless . Thank you .
4 februari 2026
Antwoord van My Mobility UK
Thank you so much for your thoughtful and kind review.
We’re absolutely delighted to hear that Julie provided such honest, friendly, and caring support throughout the process. Helping you find the perfect stairlift for your parents — and being able to install it quickly — is exactly what we aim for.
Knowing it’s brought you peace of mind truly means the world to us. Thank you again for your trust and recommendation — we’re always here if you need us
Steve Watson visited gave us all…
Steve Watson visited gave us all details explained everything clear to mum showed brochures and was very patient excellent service
14 februari 2026
Antwoord van My Mobility UK
We’re so pleased to hear that Steve explained everything clearly and took the time to support your mum with patience and care. We’ll be sure to pass on your kind words.
Steve Watson came to see me he had time…
Steve Watson came to see me he had time to go through it all and xplan it all to me no pressers on me at all very good
13 februari 2026
Antwoord van My Mobility UK
We really appreciate you taking the time to share your experience with My Mobility UK. It means a great deal to our team to know our service made a positive impression.
My Mobility and Representative Mr Mike Carroll.
Although we have not chosen My Mobility company for the stairlift to be installed because we are actually looking to rent rather than buy outright. I would like to express my thanks to Mr Mike Carroll who visited and was very informative and helpful. We would certainly look at the company in the future should our requirements and needs change.
Thank You Margaret Adams.
12 februari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi Margaret,
Thank you so much for taking the time to leave such a thoughtful review.
While we completely understand your decision to rent rather than buy, we truly appreciate your kind words about Mike. We’re so pleased to hear that he was informative and helpful during his visit — we’ll be sure to pass your thanks on to him.
Should your needs change in the future, we’d be more than happy to help.
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