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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

My Myozone ice bath cleaner stopped working and so did my hygrometer. Having sent a quick email, photo and video demonstrating the faults new items are being despatched free without question. Thank yo... Toon meer

Beoordeeld met 1 van de 5 sterren

The chiller turned up quickly. The parts provided to connect the chiller did not match up with the instructions, instructions are poor at best. The Chiller does not chill at all, it is literally an ex... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing company, from purchase to after sales can’t fault it, after purchasing my item over two years ago, Grace was still really happy to help me out today. Quality service really happy and will de... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a myozone for my ice bath 11 months ago. The tube snapped the other day (normal due to high usage everyday). I contacted myomaster customer support who replied immediately on a Saturday afterno... Toon meer

Bedrijfsgegevens

  1. Fitnesswinkel
  2. Fysiotherapiebenodigdheden leverancier
  3. Sportwinkel

Geschreven door het bedrijf

MyoMaster started at a kitchen table with a drill. Co-founder Joe was an England and Harlequins rugby player, sidelined by his 12th major injury and desperate to get back to the sport he loved. Instead of fitting the kitchen he was supposed to be renovating, he dismantled his drill, welded on a stool leg, and started working it into his calf and feet to ease the tension in his Achilles. After just one week, the healing surprised even him and without knowing it, he'd just built the first prototype of the MyoPro. That's the DNA of everything we do: recovery that actually works, for real people, at every level. We're one of the UK's most trusted recovery brands, as seen on Dragons' Den, and every product in our range is built around what the science of recovery actually demands. Our biggest sellers are our ice baths and saunas, and for good reason. The MyoChill is the UK's #1 ice bath chiller, cooling water to as low as 3°C with built-in filtration, no ice bags needed! Pair it with our ice baths for a complete cold therapy setup at home. For heat, we offer a traditional outdoor sauna and a dedicated indoor infrared sauna, so you can choose what suits your space and lifestyle. Our Contrast Therapy Bundles let you combine hot and cold in one setup, the recovery protocol used by elite athletes worldwide. We also carry massage guns, compression boots and muscle balms, everything you need to recover smarter between sessions. Whether you're a professional athlete, a weekend warrior, or just someone who wants to feel less beaten up by Tuesday, MyoMaster was built for you. Human optimisation starts here.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

ADHD

I have been going into the river for cold dips for almost 5 years now and the last two years very regular.

I always thought a chiller was very expensive until spring 2025 I started missing the daily cold food and decided to investituur money si I could benefit from the cold exposure even when the river water was to warm.

I own my chiller almost a year now and it’s the best investment I’ve made in years. Thanks to myochill I was able to stop my ADHD medication cause cold dips have the same effect without all the nasty side effects.

I always do a cold dip before I go to the gym and doing it daily significantly improved my well being. I clean the water every week normally but recently I’ve purchased the ozone cleaner which keep the water quality good a lot longer. I can recommend the chiller to anyone because the cold water benefits are many

Tommie

13 maart 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Tommie,

Thank you so much for taking the time to share this. We’re really glad to hear your MyoChill has become such a valuable part of your routine and that you’re enjoying the benefits of cold exposure.

It’s great to hear the ozone cleaner has also helped with keeping the water in good condition. We really appreciate your recommendation and support!

Beoordeeld met 4 van de 5 sterren

Great service

Great service. Had a minor issue with royal mail being slow to update their delivery info. Then once the product arrived I didn't fully understand how it was supposed to work. Grace was really helpful though and explained it all. I'm now all set up and would happily recommend MyoMaster.

9 maart 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Ed,

Thanks so much for sharing. We're happy Grace was able to get you started with using your MyoZone.

Beoordeeld met 5 van de 5 sterren

I had my Myo Master for just under 2…

I had my Myo Master for just under 2 years and it has never missed a beat - until it suddenly stopped working - contacted customer services (Rachelle) and they sent a replacement out straight away - no cost - no quibble - and it arrived within 48 hours - really great product and excellent customer service!

6 maart 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Toby,

We really appreciate the feedback and thanks for sticking with us!

Beoordeeld met 5 van de 5 sterren

Great one person sauna

Great one person sauna, seems well made and putting it together was easy.
Having recently purchased it, I’m yet to fully appreciate the long term health benefits but I certainly feel invigorated after using it.

18 februari 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Tom,

Thanks so much for the feedback. Please keep us updated on how everything progresses as you continue using the sauna.

Beoordeeld met 5 van de 5 sterren

Just fab

Just fab - great products and service. Couldn't fault anything and so happy with how my sauna looks 👌

15 januari 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Emma,

So glad to hear this! Thanks so much!

Beoordeeld met 5 van de 5 sterren

So pleased

So pleased
I treated myself to a myosauna lux a few months back and couldn't be happier!
It's such a great time saver to have a sauna just outside the backdoor and I'm really pleased with the performance. Really good temperatures, easy to set-up and looks great!!!!
Thank you Myomaster 😊

1 maart 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Jon,

That was a perfect treat! We're so happy you're loving it! Thanks so much for the feedback :)

Beoordeeld met 5 van de 5 sterren

Who knew sweat could be so relaxing!

Great product, easy to put together and very affordable. I use it almost every evening and has become a routine to help unwind and makes me feel great after. I was sceptical that an infrared sauna would not be as good as a traditional one as it doesn’t get as hot, but the heat is different and I wouldn’t want it any hotter, the last 10 minutes of a 30 minute session is hard and I am dripping with sweat! Highly recommend!
Thanks a lot,
Danny McCarthy

12 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi Danny,

We really appreciate your feedback and happy to hear you're enjoying the benefits of your infrared sauna!

Beoordeeld met 5 van de 5 sterren

Fantastic customer experience

Fantastic customer experience. After an issue with my product, Rachelle in customer services was super helpful and responsive. Delighted with my experience and would wholeheartedly recommend MyoMaster.

12 maart 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Tom,

Thanks so much for the recommendation! We're happy to hear your issue was resolved.

Beoordeeld met 4 van de 5 sterren

Not much really

Not much really, only 1 box was initially delivered after a long wait, then the delivery drivers didn't understand a word I said.

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi Ian,

We're so sorry to hear that only one box was delivered initially. We hope you're now enjoying the sauna and please let us know in case you need help with anything else.

Beoordeeld met 5 van de 5 sterren

Worth the wait

Took a while for delivery, but customer service were good at responding and keeping me updated,
Easy to put together and a joy to use. A very happy customer so far.

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi James,

Thanks you for sharing. We're glad the customer service team kept you in the loop during the delivery wait, and really pleased you're enjoying the sauna now that it's here. Appreciate you sticking with us!

Beoordeeld met 5 van de 5 sterren

I recently purchased the MYO Infrared…

I recently purchased the MYO Infrared Sauna and overall I’m really pleased with it so far.

The sauna arrived in just 4 days, which was great. Unfortunately, when I opened the box I discovered that one of the glass panels in the door had been broken during transit. There were actually footprints on the box itself, so I’m fairly certain the damage happened with the delivery firm rather than the manufacturer.

I contacted MYO straight away and their customer service was excellent. They immediately arranged for a replacement door to be sent out, and it arrived just 4 days later. Really quick and efficient service, which I appreciated.

Assembly was surprisingly easy and straightforward, and once it was set up it looked fantastic. I especially love how it looks at night when it’s lit up, and the built-in speaker is a really nice touch.

I’ve only just started using the sauna, mainly for overall body support including cardio, weight loss and joint health, but first impressions are very positive.

Overall, despite the delivery hiccup, the quick response from MYO and the quality of the sauna itself have made this a great experience so far. Looking forward to getting plenty of use out of it!

James B

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi James,

Thanks so much for this detailed review. We really appreciate you taking the time to share your experience.

We're sorry the door arrived damaged, but we're glad we could get a replacement out to you quickly. That's frustrating when it happens, but it's great to hear our team could sort it without any fuss.

It’s great to hear the sauna was easy to put together and that you’re enjoying how it looks. We'd love to hear how the sauna impacts your wellness journey. Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

I would highly recommend MYO Master if…

I would highly recommend MYO Master if you are wanting the cold plunge experience. Fantastic equipment and worth every penny! The service is amazing too. Thanks especially to Marion for her quick and helpful response

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi there,

Thank you so much for sharing. We're happy to hear you got all the help needed!

Beoordeeld met 5 van de 5 sterren

Seamless experience from…

Seamless experience from start-to-finish. Delivered on-time + simple to build and operate.

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi Edward,

So glad to hear the sauna is easy to assemble and use. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Game changer

This sauna has been an absolute game changer.

The delivery was on time, the sauna came packaged with easy instructions and assembly was a breeze.

The sauna has changed my daily routine and my skin has never felt better! The speakers inside mean that you can listen to your favourite podcast and unwind. The red light is my favourite so far and I come out without feeling any stress.

Highly recommend, it feels like my house is a spa now!

Shubhcharan

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi Shubhcharan,

Thanks so much for sharing. It's brilliant to hear the sauna has made such a difference to your routine and your skin! Love that you're enjoying the speakers and red light therapy too. Sounds like you've got your own little spa going on at home, which is exactly what we're after.

Really appreciate the kind words!

Beoordeeld met 5 van de 5 sterren

I’ve had my infrared sauna for 6 weeks…

I’ve had my infrared sauna for 6 weeks now and I can’t quite believe the difference it has made to my overall health and well being. I suffer from acute psoriatic arthritis which has been so debilitating for me over the past few years. I’ve tried every possible treatment and other than biologic therapy drugs which put a huge strain on my immune system, nothing has helped me at all. I love sport and training so not being able to do the sports I love has been brutal. Your sauna has helped me so much, I was able to play rugby and golf agin for the first time in years. Happy doesn’t cover it. I’m elated and so so grateful I found your sauna. Huge thanks. Gary H

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi Gary,

Thank you so much for sharing this. It genuinely means the world to us to hear how much the sauna has transformed aspects of your life. We're truly honoured the infrared sauna has played a part in that. Your message is exactly why we do what we do.

Thanks for trusting us, and we're thrilled you're back doing what you love.

Beoordeeld met 4 van de 5 sterren

My MyoMaster is amazing

My MyoMaster is amazing, it helps keep me relaxed, and refreshed as the perfect temperature helps not only aches and muscles strain, it clears ones breathing as the heat makes breathing so much better.

Now I'm calmer and relaxed every day.

11 maart 2026
Review zonder uitnodiging
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Antwoord van MyoMaster

Hi Tia,

We're so happy to hear you're experiencing the amazing sauna benefits. Thanks so much for taking time to share with us.

Beoordeeld met 1 van de 5 sterren

Awful, patronising, unhelpful customer service

I've had some issues with the pump on my Myochill units, and customer service have been extremely unhelpful. Every time I've contacted the team, nobody on the phone or email seems to actually know the product, they just give you the general advice which they're literally reading off the website, then ask you to send videos, which they give to their Chinese manufacturer and then come back with exactly the same advice.

I've asked specific questions of how to work around some of the limitations of the Myochill, and once again just receive the same patronising, copy & paste responses, seemingly barely reading my email or giving any thought to my situation or what I'm asking. All I want is to speak to somebody who actually knows the product, I feel sorry for the customer service reps who clearly haven't been trained properly

11 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi Max,

We’re really sorry for the frustration you’ve had so far and that our support hasn’t met your expectations. As we've been discussing, we're committed to getting this resolved for you and working closely together to find the right solution.

Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Outstanding customer service from the…

Outstanding customer service from the team at Myo Master. Big thank you to Rachelle for helping resolve an issue with my chiller unit.

10 maart 2026
Review zonder uitnodiging
Logo MyoMaster

Antwoord van MyoMaster

Hi Caspar,

We're happy Rachelle was able to resolve the issue for you. Thanks for sharing.

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