Excellent service

It has been over 3 weeks since my ADHD diagnostic assessment appointment (16 working days). Despite their guarantee of receiving your report within 10 working days, I have received zero communication regarding my appointment from MyPace since the day of my appointment. I reached out a week ago letting them know that I still hadn't received my report and they told me that it would be with me asap, yet it has been a week since then and still no follow up.

As for the actual appointment, it was great and the doctor was lovely.

Very good process doctor was very helpful and explained things very well
And made me
Feel at ease

I felt I was being listened to and my doctor gave me a very thorough analysis during my adhd assessment

The service is always good for appointments but prescriptions are slow to process which means you have a lot of waiting around before it’s done sometimes leaving you with lour medication. Even if you leave at least a week.

I have never received so much medical gaslighting and misogyny from a Dr! The Dr I spoke to refused to allow me to speak because I was crying. He said I was unreasonable and too emotional.

Dr.Haider was really helpful and put me at ease. I found the whole experience really validating and the process was very straightforward. Thank you for everything!

Really fast booking, Dr listened well to my issues and clearly explained the move forward.

Highly suggest this clinic.

Lovely and helpful Dr Kamila, I’m happy with the outcome

Helped with my adhd diagnosis and support

I booked my assessment not really knowing what the process looked like. It was really thorough and although I worried an hour wouldn't be long enough to formally diagnose ADHD we covered so much in that time.

I recently had a follow-up appointment with Adam for my ADHD treatment, and I couldn’t be more pleased. Adam was excellent throughout the session—he was attentive, knowledgeable, and really took the time to listen to my concerns. He provided clear guidance and actionable advice, making sure I felt supported in managing my ADHD. His professionalism and understanding created a comfortable environment, and I left the session feeling more confident in my treatment plan. I highly recommend Adam to anyone seeking compassionate and expert ADHD care!

Trapped paying £360 per year or they threaten to revoke prescriptions

Admin side very slow, it didn't take a long time to get an appointment, but after a week I still haven't received the report.

Adam is excellent, very engaging, knowledgeable, approachable and understanding 👍🏻

Great service.

Al Hall.

Contact is inconsistent. support responses are delayed, unhelpful and often unrelated to your query - it is ok if it works but when it doesn't forget about getting a helpful reply. Long delays in prescription turnaround and charged double for half dosage prescriptions written. Months pass trying to speak to someone - the contact team are deliberately obtuse.
systems are not good for the client or organised well and issues are ignored - expensive given the service Ive seen. Trialled for over 2 years - I would go elsewhere.

Good experience with Mypace. Very friendly and helpful doctors.

Really helpful and so simple to arrange. I’ve struggled my whole life and I’m finally now getting some answers

MyPace has been a convenient way to progress on my ADHD assessment journey.

Been doing assessment + titration and prescription with them for few months now.

The Doctor for the assessment was fantastic.
Another doctor for the treatment consultation was meh... Not the best in explaining and advising but ok.

The support is also fantastic, especially Rosie!!

ADHD in general is hard to navigate, and the medication shortages make things extremely complicated, but MyPace has provided an impeccable service I can't fault that.

Thank you

If you're looking for the best value private health org that can get you a diagnosis (and prescribe medication if you do have ADHD), then MyPace is probably your best bet. Still expensive, but when my partner and I compared it to all the other groups out there, this seemed to be overall the best for the money. If you're reading this and Adam Fletcher is still available for consultations, make sure to book him! Immaculate vibes about him; extremely funny, kind and relatable whilst also being super professional, and his demeanour made the whole process go so smoothly. Absolutely recommend seeing him!