My Perfume Shop New Zealand 

De score van dit bedrijf is niet beschikbaar vanwege een schending van onze richtlijnen.

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Myperfumeshop is registered to an Individual/Soletrader in Australia, not even GST registered..red flag. The New Zealand companies office shows address registered to 'The Crate' which is simply a sha... Toon meer

Beoordeeld met 5 van de 5 sterren

I have used Hermes perfume for years 24 Faubourg. It is hard to get in New Zealand. I was delighted to come across 'My Perfume Shop Australia'. I didn't want to buy from some unknown website, not k... Toon meer

Beoordeeld met 5 van de 5 sterren

Exceptional correspondence Matt kept me informed as there was a big delay due to troubles in Middle East! Very pleased with purchase and placed another order straight away… Love supporting small... Toon meer

Beoordeeld met 2 van de 5 sterren

A very harrowing experience with them. It took me 39 emails and about 4 months to finally get my orders though they were not what I ordered. Some of them had to be compromised for whatever was availab... Toon meer

Bedrijfsgegevens

  1. Parfumerie

Geschreven door het bedrijf

Hi there, we're My Perfume Shop. A quick word from us. The rating on this profile is far lower than the experience that the overwhelming majority of our customers tell us they have. Here's why. A particular review platform thrives on collecting negative reviews, then charges companies excessive fees to help “fix” the damage. They encourage businesses to ask customers for reviews to counteract the bad image this particular platform itself helps create, mixing in a few positive ones to balance things out. The reality is that most people don’t go out of their way to leave positive reviews unless prompted, but they absolutely will go out of their way to leave negative ones. This particular platform knows this and exploits it. In our opinion, it’s nothing short of entrapment. We're not alone in this. A quick online search brings up many small businesses describing the same thing. In our view, when a platform controls which reviews appear and offers a paid plan as the route to a healthier profile, a low score often says more about the platform than the business behind it, which is why many large retailers carry low scores on this particular platform, too.


Contactgegevens

Schending van onze richtlijnen

Alle reviews

(728)

542 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exceptional correspondence from Matt

Exceptional correspondence
Matt kept me informed as there was a big delay due to troubles in Middle East!
Very pleased with purchase and placed another order straight away…
Love supporting small family businesses thank you 🙏

23 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, great price. unable to find the aftersshve I wanted in store so ordered it online. Very happy with the service.

1 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My perfume store is fantastic

My perfume store is fantastic, they have a huge selection of fragrances and all are at great prices, customer care is also great right from the time of purchase right through until delivery, I highly recommend the perfume shop!

23 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Long long delivery times

After I paid it said it would be delivered on said date. Then before said date got moved again 3 weeks later it turned up. I went to chemist warehouse & brought the product i was waiting for. Haven't even opened there product!

9 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The shipping was a lot longer than…

The shipping was a lot longer than expected, took nearly a month to arrive and when it did my perfume had leaked throughout the original box, I only lost maybe 8% of the bottle but thought it may have been packaged a little bit more carefully than popped into a box with no padding. It arrived though and they stayed in contact which I am grateful for.

11 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought some older fragrances for my…

I bought some older fragrances for my wife Este Lauder Cinnabar being one that comes to mind. Website was easy to navigate and received the package at a competitive price within a week or so . Well packaged. The scent reminded us of our courting days however the scent was not as heady as we remembered. On checking on Google it was mentioned that older fragrances are not as strong as international laws prevent earlier ingredients. Still smells good but have to use three times as much and replenish during the day. The original would stay all day. Overall a good experience.

10 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The perfume came perfectly packaged

The perfume came perfectly packaged. Smells amazing and would definitely recommend. Also get all the compliments from family members and even strangers. Thank you My Perfume Shop Nz.

15 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Delay and Wrong Perfume

First there was a delay in my order. After sending a few emails, I finally received my order. When I opened the box, the perfume was not the one I had ordered. On top of that they kept lying that it was the right perfume.

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If i could give less than 1 star i…

If i could give less than 1 star i would. After a month delay on my order i purchased elsewhere as they started saying my order was a "preorder" item, which was never stated when purchasing and i would've found it elsewhere if i was aware. I asked for a refund and had to fight for 2 weeks back and forth and turn down multiple bribes for store credit + 10% and sob stories about their small business. After threatening to formally complain to commerce commission they promptly refunded me. Very unprofessional business and after reading other reviews its clear their shipping times are grossly misleading. Save yourself the headache and buy anywhere but here.

17 september 2026
Review zonder uitnodiging

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