Myperfumeshop is registered to an Individual/Soletrader in Australia, not even GST registered..red flag. The New Zealand companies office shows address registered to 'The Crate' which is simply a sha... Toon meer
My Perfume Shop New Zealand
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Lees wat reviewers zeggen
I have used Hermes perfume for years 24 Faubourg. It is hard to get in New Zealand. I was delighted to come across 'My Perfume Shop Australia'. I didn't want to buy from some unknown website, not k... Toon meer
Exceptional correspondence Matt kept me informed as there was a big delay due to troubles in Middle East! Very pleased with purchase and placed another order straight away… Love supporting small... Toon meer
A very harrowing experience with them. It took me 39 emails and about 4 months to finally get my orders though they were not what I ordered. Some of them had to be compromised for whatever was availab... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hi there, we're My Perfume Shop. A quick word from us. The rating on this profile is far lower than the experience that the overwhelming majority of our customers tell us they have. Here's why. A particular review platform thrives on collecting negative reviews, then charges companies excessive fees to help “fix” the damage. They encourage businesses to ask customers for reviews to counteract the bad image this particular platform itself helps create, mixing in a few positive ones to balance things out. The reality is that most people don’t go out of their way to leave positive reviews unless prompted, but they absolutely will go out of their way to leave negative ones. This particular platform knows this and exploits it. In our opinion, it’s nothing short of entrapment. We're not alone in this. A quick online search brings up many small businesses describing the same thing. In our view, when a platform controls which reviews appear and offers a paid plan as the route to a healthier profile, a low score often says more about the platform than the business behind it, which is why many large retailers carry low scores on this particular platform, too.
Contactgegevens
Schending van onze richtlijnen
Exceptional correspondence from Matt
Exceptional correspondence
Matt kept me informed as there was a big delay due to troubles in Middle East!
Very pleased with purchase and placed another order straight away…
Love supporting small family businesses thank you 🙏
Great service
Great service, great price. unable to find the aftersshve I wanted in store so ordered it online. Very happy with the service.
Great company and products
Amazing verity and prices sometimes the…
Amazing verity and prices sometimes the fragrances take a little longer to come but prices are way better than the normal stores
And the team is really helpful and accommodating great website over all.
My perfume store is fantastic
My perfume store is fantastic, they have a huge selection of fragrances and all are at great prices, customer care is also great right from the time of purchase right through until delivery, I highly recommend the perfume shop!
I like the description of the perfumes…
I like the description of the perfumes making blind buying easier to pick out.
Great communication from the company. Thank you. Happy with my purchases so far.
Long long delivery times
After I paid it said it would be delivered on said date. Then before said date got moved again 3 weeks later it turned up. I went to chemist warehouse & brought the product i was waiting for. Haven't even opened there product!
The shipping was a lot longer than…
The shipping was a lot longer than expected, took nearly a month to arrive and when it did my perfume had leaked throughout the original box, I only lost maybe 8% of the bottle but thought it may have been packaged a little bit more carefully than popped into a box with no padding. It arrived though and they stayed in contact which I am grateful for.
Advertising as a NZ website
Advertising as a NZ website, yet it took a very long time to arrive because it needed to be sourced from overseas
Fast efficient service
Fast efficient service - was a bit worried but didn’t need to be
I bought some older fragrances for my…
I bought some older fragrances for my wife Este Lauder Cinnabar being one that comes to mind. Website was easy to navigate and received the package at a competitive price within a week or so . Well packaged. The scent reminded us of our courting days however the scent was not as heady as we remembered. On checking on Google it was mentioned that older fragrances are not as strong as international laws prevent earlier ingredients. Still smells good but have to use three times as much and replenish during the day. The original would stay all day. Overall a good experience.
The perfume came perfectly packaged
The perfume came perfectly packaged. Smells amazing and would definitely recommend. Also get all the compliments from family members and even strangers. Thank you My Perfume Shop Nz.
Slight wait for my order but happy with…
Slight wait for my order but happy with the product. Have ordered a number of products and always happy with products received.
There was a bit of a wait for the order…
There was a bit of a wait for the order to be posted but it was within the delivery timeframe stated when I ordered and once it was posted arrived next day, no issues
Very quick service and great prices
Delay and Wrong Perfume
First there was a delay in my order. After sending a few emails, I finally received my order. When I opened the box, the perfume was not the one I had ordered. On top of that they kept lying that it was the right perfume.
Wonderful experience
Wonderful experience, I found a perfume that I wanted and couldn’t get in stores. Really happy with my purchase.
If i could give less than 1 star i…
If i could give less than 1 star i would. After a month delay on my order i purchased elsewhere as they started saying my order was a "preorder" item, which was never stated when purchasing and i would've found it elsewhere if i was aware. I asked for a refund and had to fight for 2 weeks back and forth and turn down multiple bribes for store credit + 10% and sob stories about their small business. After threatening to formally complain to commerce commission they promptly refunded me. Very unprofessional business and after reading other reviews its clear their shipping times are grossly misleading. Save yourself the headache and buy anywhere but here.
Very nice perfum and sending
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