Great nappies. I wish we had found Pura sooner. Our first child constantly had nappy rash, some nappies made it worse than others- the worst were the ones with more chemicals in and we finally found... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great nappies. Got a trial pack as I was looking for nappies that were sustainable and non-toxic. Was pleasantly surprised that they also fit very well and are leak-proof. Subscription is easy and com... Toon meer
Bedrijf heeft geantwoord
Mypura have very good customer service. I have contacted them via email quite last minute yo change an order and they almost always have managed to sort things out. They also deliver quickly and effic... Toon meer
Bedrijf heeft geantwoord
This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo
Contactgegevens
3 Worley Court, Bolesworth Road, CH3 9HW, Tattenhall, Chester, Verenigd Koninkrijk
- Hello@mypura.com
- mypura.com
4,6
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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They are so quick to sorting out any…
They are so quick to sorting out any issues, great team I must say.
9 december 2025
Antwoord van Mypura.com
Hi Chibuzor,
Thanks for leaving us a review. We're glad to hear that you have had a good experience with our friendly customer service and thank you again for the kind words!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Generally good
Generally good. Although the website needs some attention as its not always easy to locate my subscriptions and amend the order date.
25 november 2025
Antwoord van Mypura.com
Hi Jean-Christophe,
Thanks for leaving us a review. We're really sorry that you've finding it tricky to locate your subscriptions and change your order date. As we have just updated our site I want to reassure you that we are listening and making changes to ensure the website experience is as easy to use as possible.
We've reached out to you directly to discuss this further with you.
We really appreciate your feedback.
Warm Regards,
The Pura Team
Antwoord van Mypura.com
Hi Marnie,
Thanks for leaving us a review. We're happy that you're part of the Pura family too. Thank you for helping us make a change!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Leaking
I bought a mega pack from amazon as they are also used in my child nursery but have been disappointed! Every single nappy has leaked during day or not. For that price point I would had expected better quality! Even Lidl Lupilu iis better!
5 december 2025
Review zonder uitnodiging
Antwoord van Mypura.com
Hi Jasmine,
Thanks for leaving us a review. We're really sorry that you're experiencing leaks with our nappies. We honestly don't hear of this happening often however issues with leaks are usually due to the size of the diaper not quite suiting your little one. These issues can normally be resolved by sizing up.
If you could please reach out to us at hello@mypura.com, we would be happy to help!
Warm Regards,
The Pura Team
Best you can have!
We have been using those nappies for 3 years now and we have absolutely nothing to complaint about!
Never had a leak, easy to use, delivered at home when needed and best for the planet, what else can you ask for? :)
Well done guys!
24 november 2025
Antwoord van Mypura.com
Hi Iman,
Thanks for leaving us a review and for being a loyal Pura customer. We're thrilled to hear how well our nappies are working for you and your little one and that you haven't experienced any leaks while using them too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I've been very impressed with these…
I've been very impressed with these nappies. I started with size 2 as by babies tend to be quite big, and they have been perfect. Not a single blow out so far, they hold loads and no nappy rash. We tried all sorts of nappies last time and these are definitely better than others.
18 november 2025
Antwoord van Mypura.com
Hi Juliette,
Thanks for leaving us a review. It's great to hear how well our nappies are working for you and your little one that you've had a leak free experience too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Convenient until a change is needed
I like the convenience of having a subscription especially for everyday items like nappies as I don’t have to worry about running out.
4 stars is due to difficulty changing the nappies size from 2 to 3 and at that moment in time, it says 3 was out of stock so I had to accept another size 2 and return and exchange through customer service whilst having to pay £5.50 for the return.
Ultimately cancelled and went with Kit & Kin.
4 november 2025
Antwoord van Mypura.com
Hi Jessica,
Thanks for leaving us a review. We're glad to hear that you've enjoyed the convenience of our subscription service.
However we're sorry that you were unable to change your nappy size to size 3 due to it not being in stock at the time.
We have reached out to you directly to discuss this further with you.
Warm Regards,
The Pura Team
Antwoord van Mypura.com
Hi Harry,
Thanks for leaving us a review. We're glad to hear that you're enjoying our products and service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Easy to order and to change delivery…
Easy to order and to change delivery dates if needed.
Good pricing for loyalty
16 november 2025
Antwoord van Mypura.com
Hi Susan,
Thanks for leaving us a review. We're glad to hear that you're enjoying our super handy subscribe and save service. We wanted to make it as simple as possible to get the products you need when you want them!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I have been using Pura nappies for my…
I have been using Pura nappies for my twins for a while now. I am really happy with the nappy pants and the non toxic materials they use to make them. I also think they’re subscription is very reasonable and convenient!
1 november 2025
Antwoord van Mypura.com
Hi Lia,
Thanks for leaving us a review. We're glad to hear that our nappies have been working so well for your little ones and that you're enjoying our super handy subscribe and save service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great nappies and excellent customer service
These have been the only nappies I’ve used since birth my daughter is now 15 months. We have had no issues, the subscription is 100% worth it , I love the material is kind to her skin as both me and my partner have quite sensitive skin and we didn’t want to risk it. Also the customer service is really good, I have forgotten to size up before my subscription got shipped out and they quickly sorted out my returns for me without any issue.
13 november 2025
Antwoord van Mypura.com
Hi Tio,
Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for you daughter and that you're enjoying our super handy subscribe and save service too!
Thank you for the kind words about our customer service too, we're always here to help if there's anything you need.
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great nappies, totally recommend!
We are first time parents and haven’t used any other brands. So I can’t compare how it performs compared to others. But so far, as long as we have the right size nappies, they seem to contain everything in it, with minimal leaks. The sizing is very accurate. Only concern I have is that it doesn’t last the whole night. We have to change our baby 3 times or so in the night (basically everytime the baby wakes up, we change) otherwise it leaks. It’s either related to the nappies or our baby just poops and pees a lot :) not sure. Pros are they are soft, cotton, absorbs the pee very well (we had only minimal nappy rash so far), vegan, local to UK. Subscription works very well too. The delivery is super fast. Two weeks seem to be the perfect frequency for us. The order arrives the next day with DPD. We are very happy and not considering changing brands until potty training.
27 oktober 2025
Antwoord van Mypura.com
Hi Tuuba,
Thanks for leaving us a review. We're glad to hear that you're enjoying our nappies and that they're working well for you and your little one. Our goal was to make a nappy that is suitable for sensitive skin all without compromising on performance.
We're thrilled that you're enjoying our handy subscribe and save service and speedy next day deliveries too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Size 3 seems to be always out of stock
6 november 2025
Antwoord van Mypura.com
Hi Maxim,
Thanks for leaving us a review. We're really sorry that we have temporarily been out of stock of size 3 nappies. We can confirm that we are now back in stock of all sizes.
We want to reassure you that we will be working to ensure any out of stocks are avoided going forward.
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great nappies and customer service!
These nappies are true to their description, gentle on the skin and made of natural, good quality materials. My son rarely gets any nappy rash (but this could also be because we have the best baby balm that is soothing and healing) and the sizes are comfortable. Tom in customer service is always helpful, friendly and compassionate, resolving any issue we may have with delivery or stock. The reasons we subscribe to MyPura are because of the quality of the nappies and because of the great customer service we receive from Tom. Well done, team! Thank you!
23 oktober 2025
Antwoord van Mypura.com
Hi Marilyn and Dan,
Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies. We purposefully ensure not to use any chemical nasties in our nappies to ensure that they're as gentle as possible on even sensitive skin.
Thank you for the lovely words about our customer service too which we will share with Tom. We're always here and happy to help whenever you need it!
We really appreciate your feedback.
Warm Regards,
The Pura Team
We love these nappies and wipes
We love these nappies and wipes, I love that they’re clean and non-toxic for my daughter and better for the planet. The subscription service is easy and the delivery company share a clear time slot.
22 oktober 2025
Antwoord van Mypura.com
Hi Stephanie,
Thanks for leaving us a review. It's great to hear that you're loving our nappies and wipes along with our subscription and speedy delivery service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Product is fantastic but order always…
Product is fantastic but order always arrives late.
18 september 2025
Antwoord van Mypura.com
Hi,
Thanks for leaving us a review. We're glad to hear that you think our products are fantastic!
However we're really sorry that you're finding your orders to arrive late. We do always aim to delivery orders next day however we're sorry again if this hasn't been the case. We have reached out to you directly to discuss this further with you.
Warm Regards,
The Pura Team
The nappy pants are amazing
The nappy pants are amazing. Soft and comfy, my child has no problems like she has with others. She happily wears them snd doesnt mind having a nappy change.
Shes autistic so ive been through lotd of brands, some are too thin and irritate her.
Some too big and bulky so it looks like she packing sonething down her nappy.
And others that just leak and she moves them to the side so shes rocking a thong.
Only downside is that there are expensive with so few nappy pants in the pack.
31 oktober 2025
Antwoord van Mypura.com
Hi Hayley,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our nappy pants and finding them super soft and comfy for your little one and that they're just the right size too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Very nice nappies
Very nice nappies, very skin friendly for babies. Really love these nappies
14 oktober 2025
Antwoord van Mypura.com
Hi Ankita,
Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies. We purposefully don't use any chemical nasties in our nappies to ensure that they're as gentle as possible on even the most sensitive of little one's skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
My baby born and I'm using this pura…
My baby born and I'm using this pura nappies since he born and very good nappies and satisfied with nappies. Also very good customer service go above and beyond
24 oktober 2025
Antwoord van Mypura.com
Hi Anam,
Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for your little one and thank you for the kind words about our customer service too. We're always happy to help!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great products that are good for babies…
Great products that are good for babies and toddlers and the environment at reasonable prices.
21 oktober 2025
Antwoord van Mypura.com
Hi Elizabeth,
Thanks for leaving us a review. We're glad to hear that you're loving our products as much as we are, thank you for being a Pura customer!
We really appreciate your feedback.
Warm Regards,
The Pura Team
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